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Cobweb Reviews

4.8 Rating 8,242 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always professional support from josh at cobweb. Thank you !”

Helpful Report

(Support) - Posted 4 years ago

Hi Barry Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 4 years ago

“The ticket should still be open and the issue unresolved so I am unable to provide full feedback.”

Helpful Report

(Support) - Posted 4 years ago

Hi Chris Thank you for your feedback, we are sorry this isn't yet resolved. We will re-open the ticket and a member of our team will be in touch to help resolve your query. Regards, Cobweb

Posted 4 years ago

“Although ultimately unable to solve the problem (it related to the device I was using), the technician was very generous with his time and attention, and helped us to pinpoint the problem to some out of date software on an iPad.”

Helpful Report

(Support) - Posted 4 years ago

Hi Richard Thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“Query dealt with and resolved quickly. Would like to know if the issue we came across, whether this is something we can deal with as an administrator. Did ask the question but not confirmed as yet. Would be helpful to know if we can deal in future, to save taking up space in your service queue :-) Thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review, which a response as been sent separately in this respect. Regards, Cobweb

Posted 4 years ago

“Problem solved straight away and follow up call to check the withheld email had arrived.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Request actioned promptly”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Efficient.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“Always excellent online service and very knowledgeable, helpful and "non-judgemental" :) support on the phone.”

Helpful Report

(Support) - Posted 4 years ago

Hi Sally That's really great to hear - thank you very much for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Excellent response - the best Thsnk you”

Helpful Report

(Support) - Posted 4 years ago

Hi Vince Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 4 years ago

“Thanks a lot”

Helpful Report

(Support) - Posted 4 years ago

Hi Thom Thank you for your review - very much appreciated. Regards, Cobweb

Posted 4 years ago

“thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Resolution quickly found to a Microsoft problem Thank you and well done”

Helpful Report

(Support) - Posted 4 years ago

Hi Chris Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Established the cause of an unusual problem efficiently and listened to my experience that rendered a previous "solution" not void.”

Helpful Report

(Support) - Posted 4 years ago

Hi Shaun Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Always receive great service from your team!!”

Helpful Report

(Support) - Posted 4 years ago

Hi Jane That's great to hear - thank you for your review. Regards, Cobweb

Posted 4 years ago

“Very quick advice that resolved the issue with Excel on Macs not having / in their file names”

Helpful Report

(Support) - Posted 4 years ago

Hi James Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Cobweb always respond swiftly and with excellent customer facing manners. We became customers at their start and we are still with them as they have grown. That says it all.”

Helpful Report

(Support) - Posted 4 years ago

Hi Ash Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and to offer the best support to our customers. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“No complaints at all. Always helpful.”

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(Support) - Posted 4 years ago

Hi Tony That's good to hear - thank you for your review. Regards, Cobweb

Posted 4 years ago

“Excellent help from Elliot and got us back and running in no timem”

Helpful Report

(Support) - Posted 4 years ago

Hi Tim Thank you for your review and feedback for Eliott. Regards, Cobweb

Posted 4 years ago

“Always very helpful and informative!”

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(Support) - Posted 4 years ago

Hi Romana Thank you for your review and comments. Regards, Cobweb

Posted 4 years ago

“Clear understanding”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 8,242 reviews