Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Always knowledgable and efficient”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb knowledgeable and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great rapid service on recent increase in powerBI and Copilot services.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you experienced rapid service on your PowerBI and Copilot services. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Got the answer I asked for withing the expected timeline”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you got the answer within the expected timeline. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent response and very helpful.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found the response excellent and very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“excellent customer support, quick to help”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you had excellent customer support and that we were quick to help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Really helpful as always”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Cobweb was really helpful as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent ...”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very helpful and extremely patient”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found us helpful and patient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great Service from Michael Foster - always recveive a good service from Cobweb at Sure Sales & Lettings.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Michael Foster provided great service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent service from Jamie Mason as always”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Jamie Mason provided excellent service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Swift password reset - thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad the password reset was swift. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“I needed a steer on a security software conflict. ben sorted it swiftly like all Clever Spidermen chez Cobweb”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad the issue was sorted swiftly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“VERY PROMPT AND SOLVED THE ISSUE”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad the issue was resolved promptly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Review for Evan at Cobweb I want to give a huge thank you to Evan from Cobweb for the outstanding support he provided today. We had a serious security incident involving a malicious file that entered our system through a trusted external contact. To be completely honest, I opened the door, but Evan closed it before anything damaging could happen. Evan handled the situation like a forensic cyber detective, methodical, calm, and absolutely relentless in tracking the source of the issue and securing our Microsoft 365 environment. He approached the problem with total determination, digging into the logs, isolating the threat, removing the malicious file, and ensuring no further spread. Without his quick action and technical expertise, the outcome could have been far worse for us. Cobweb have always provided solid support for our business, and today Evan went above and beyond. His knowledge, professionalism, and clear communication made a stressful situation much easier to manage. I'm so pleased we made the right decision to have Cobweb manage our cloud services. Thank you Evan, you truly saved my skin today. John”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're thrilled to hear Evan could help and that Cobweb’s support made a difference. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“The issue was resolved straightaway”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad the issue was resolved straightaway. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“We didnt get to meet or speak with our account manager until months after the announcement. This only happened when we requested it. There was no official handover and this would have assisted knowing what changes could be made to our roadmap.”

Helpful Report

(Service Addition) - Posted 2 months ago

“Efficient service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you found the service efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great support from Chris..”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you had great support from Chris. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Pretty knowledgable when awkward problems arise.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you found our knowledge helpful when awkward problems arise. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.7 based on 7,767 reviews