Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,183 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Trying to increase spend with you and your support guys are putting hurdles in the way. Your CEO / CRO must be pulling his hair out! (What hair he has left!)”

Helpful Report

(Support) - Posted 2 months ago

“From Sales call to set up, the whole team have been brilliant.”

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(Service Addition) - Posted 2 months ago

Hi Emma, Thanks for your kind words. We’re glad the whole team have been brilliant from the sales call to setup. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quick, efficient service”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad we could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you for the help.”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad we could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thanks Josh for going the extra mile to find a solution!”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad Josh went the extra mile to find a solution. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“great response from the support team”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the response from the support team was great. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quick, efficient and helpful. Everything I need from an IT partner.”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the service was quick, efficient and helpful as your IT partner. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Good support from Reuben”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We're glad the support was good. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Prompt attention to the request.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the prompt attention to the request. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Clear and efficient, thank you!”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the Cobweb experience was clear and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Professional and helpful in all stages of onboarding”

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(Service Addition) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the onboarding was professional and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Had a little issue regarding e-mail attachment with a specific document but Ronny sorted it within minutes”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad Ronny sorted it within minutes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very quick and easy to resolve , thank you”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad it was quick and easy to resolve. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Password reset request and quick response.”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We're glad the password reset request and quick response helped. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Overall it has been painful trying to get this situation resolved licenses were not assigned correctly. I sent numerous emails and made at least two phone calls trying to sort this out and there were still delays. Not sure why I’m paying for Support if it’s so poor.”

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(Support) - Posted 2 months ago

“Once all details are provided this is a very fast and efficient service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the service was fast and efficient once details were provided. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“We had some issues with emails bouncing back. A quick call to Cobweb - and a few email exchanges - the issue was resolved. They are very knowledgable and responded very quickly. I am very happy with their service.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad the emailing issue was resolved quickly and that you found our team knowledgeable and responsive. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Fast efficent - No fuss! Exactly what I was looking for - Thank you Ronny”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad it was fast and exactly what you were looking for. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“highly recommend, quick turn around”

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(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad you highly recommend and that the turnaround was quick. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“I am so glad there are people like Reuben out there to help people like me”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your kind words. We’re glad Reuben could help. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.8 based on 8,183 reviews