Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Does not work, just adds confusion Get to Cobweb home to be told we are not registered - and thats after logging in with Global Admin Result is - You just lost a sale, purchased licenses elsewhere and applied locally, Not ideal and very frustrating but typical Cobweb Bear in mind this action was taken from the original request to access cobweb home - Your reply was:- To access Cloud Market, you will first need to access Cobweb Home, please refer to the attached guide which walks you through the login process, you may need to be a Microsoft Global Admin to complete this process for your business. Once logged in, click on the Cloud Market link, enter your email address, click continue and then “Forgot Password” to set your new password. Cloud Market does not contain pricing; you can find pricing in Cobweb Home located here If you have any questions, we’re here to help.”

Helpful Report

(Support) - Posted 2 months ago

“Very good service. Josh resolved my problem quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad Josh resolved your problem quickly. We’ll pass along your thanks to Josh. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very patient and helpful agent. Sorted out my problem in a timely manner. Thank You”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the agent was patient and helped in a timely manner. We’ll pass along your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“The whole process was very slow today, sorry to complain, normally very good, but today it did not run smoothly.”

Helpful Report

(Support) - Posted 2 months ago

“Great support by Chris”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the support from Chris was helpful. We’ll pass along your thanks to Chris. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very helpful, knowledgeable clear and friendly dialogue/instructions which resolved my problem quickly. Thank Michael for your help.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the dialogue and instructions were helpful and resolved your problem quickly. We’ll pass along your thanks to Michael. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very grateful for the time and patience to get a compromised and blocked account reinstated again. Couldn’t ask for any more. Thank you.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the time and patience taken to reinstate your compromised and blocked account met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Short wait time Polite, fast, effective support responses to my queries including linking to my machine and seeing the error. A quick conversation with a colleague as RH is new in post and it was sorted. Well worth the cost of my custom and much appreciated”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the wait short and our support polite, fast, and effective, and that the issue was sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always so quick. polite and professional”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found us quick, polite, and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Rapid response, with a quick resolution. Excellent service.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the rapid response and quick resolution provided excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found Cobweb very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Straightforward on boarding for ESU, comprehensive instructions provided and very easy to follow”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the onboarding for ESU was straightforward and the instructions were easy to follow. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very helpful support from Reuban, thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad Reuban could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Resolved quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad it was resolved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Good support given and assisted with my problem in a professional manner”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you felt supported and that we assisted you in a professional manner. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always quick to respond and reassure”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the response quick and reassuring. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent speed of response and understanding of the issue”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the speed of response and understanding of the issue excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“good, knowledgable and reliable response”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad you found the response knowledgeable and reliable. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“The service is good”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the service is good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you to Savannah and Alex, they did an exceptional job amending my records. Thank you Cobweb.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We're thrilled Savannah and Alex could help with amending your records. If you need anything else, we're here. Warm regards, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.7 based on 7,767 reviews