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Cobweb Reviews

4.8 Rating 8,185 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive, thanks very much for help by me out 🙂”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad you found us very responsive and that we could help you out. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Talked to Rhys and I found him to be very polite and guided me through varios screens to sort out a complicated problem I had. Thnak you Rhys.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad Rhys was polite and guided you through various screens to sort out the complicated problem. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Evan was excellent, fast and approachable. He solved the issue I had very quickly.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad Evan was excellent, fast, approachable and solved the issue quickly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quck & efficient”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad you found it quick and efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Josh Francis was outstanding in looking after me Aged 75 Patient and you are lucky to have him👍👍🙏 Dennis Guise”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad Josh Francis was outstanding and looked after you. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Ryhs was very professional took control of PC and resolved the issue”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad Ryhs was professional and resolve the issue. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great, fast service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad you experienced fast service. If you need anything else, we're here to help. Best regards, Team Cobweb

Posted 2 months ago

“Suporte dado ao problema apresentado bastante prestável e cuidadoso.”

Helpful Report

(Support) - Posted 2 months ago

Oi, Obrigado pelo seu feedback. Ficamos satisfeitos em saber que o suporte foi prestável e cuidadoso. Se precisar de mais alguma coisa, estamos à disposição. Abraços, Equipe Cobweb

Posted 2 months ago

“picked up the phone quickly and solved the issue”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad the issue was resolved quickly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad you had a positive experience. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“My thanks to Ben - he got my problem fixed in no time”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're really glad Ben fixed your problem quickly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great service!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're really glad you had a great experience with our service. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“My emails were compromised and Cobweb sorted it incredibly quickly. They secured my account, were communicating effectiveley with our team, available on the phone for advice and updates, took us through the process. My work is almost entirely computer reliant and would have been a disaster if they didn't act so quickly!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're delighted that we could secure your account quickly and support your team effectively. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad you enjoyed Cobweb. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“not resolved the issue”

Helpful Report

(Support) - Posted 2 months ago

Hi there, We’re sorry the issue wasn’t resolved. We’ll review the case and escalate to ensure a proper fix. If you need assistance now, please let us know. Warm regards, Team Cobweb

Posted 2 months ago

“Great prompt and efficient service as usual.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad you found the service prompt and efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Quick responses and resolution, thank you!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad the quick responses and resolution helped. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you Ben Slee”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad Ben Slee helped you and that you were impressed. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Ben slee contacted me help me recover my emails very patient and we got it sorted very impressed with Ben and cobweb thank you very much”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We're glad Ben Slee helped you recover your emails and that you were impressed. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“My query were answered quickly and completely.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We're glad your query was answered quickly and completely. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

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Cobweb is rated 4.8 based on 8,185 reviews