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Cobweb Reviews

4.8 Rating 7,972 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Evan responded swiftly to a potentially malicious mail.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Evan responded swiftly to a potentially malicious mail. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Always very quick to respond to queries and solve any problems.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear you appreciate our quick responses and problem-solving. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you so much for your excellent support. I couldn't do without you.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re thrilled to hear you’re so satisfied with our support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Ben was very helpful and knew how to solve my issues.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Ben was very helpful and knew how to solve your issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thanks Josh, Excellent as usual!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Josh delivered excellent service as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent and efficient service!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Cobweb provided excellent and efficient service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Fast professional service and available by phone for sale & support if required. Staff are always polite, knowledgeable and helpful.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad Cobweb provided fast professional service and was available by phone for sale and support. We’ll pass on your kind words about our staff being polite, knowledgeable and helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Resolved my microphone issue speedily”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad Cobweb resolved your microphone issue speedily. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great technical knowledge and solved my query on the phone, there and then.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad Cobweb had great technical knowledge and solved your query on the phone there and then. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad Cobweb was very helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Josh Lake was helpful”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad Josh Lake was helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very helpfull, profesional approach, fast in resolving the issue.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the approach was helpful, professional and fast. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Moved over O365 licenses to Cobweb, no issues and a seamless move.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the migration was seamless and issue-free. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very good service - very helpful.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the service was very good and helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very good efficient service, thank you”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the service was very good and efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Cobweb technical support is always very swift and the team are very approachable.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad our technical support is always swift and approachable. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Issue resolved quiickly and efficiently”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the issue was resolved quickly and efficiently. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Problem resolved efficiently thank you A reliable service as usual👌”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad the problem was resolved efficiently and that you find our service reliable as usual. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Always good help with our request”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We're glad we could help with your request. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 months ago

“The new method is not easy and quick. When we could go through the Control Pannel was more efficient. Progress is slow and not considering the age and level of understanding of the customer in contact. My Password issue is resolved but not Microsoft Bitlocker recovery issue. I shal follow it up with microsoft. It seems the Key is too long. The last person Michael was very helpful and creative to find the problem. My passwod had currency (£) as symbol which changed and it was resolved after a week.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for sharing your experience. We’re sorry the new method hasn’t been as quick or clear, and that the Control Panel alternative wasn’t as efficient for you. We’ll review usability and ensure the steps consider different levels of understanding. We’re glad to hear the password issue was resolved, and we’ll pass on your thanks to Michael for his helpful and creative approach. Regarding the Microsoft BitLocker recovery issue, we’ll take note and assist where we can. If there’s anything else you’d like us to adjust or help with, please let us know. Warm regards, Team Cobweb

Posted 3 months ago

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Cobweb is rated 4.8 based on 7,972 reviews