Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,865 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“As a long term very small long term user everything works well with the possible exception of Cobweb customer interface changes, a major one of which has now been encountered and is in the process of being evaluated.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad things generally work well, and we appreciate you flagging the Cobweb interface changes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“being closed as i had'nt responded from an eamil less than 24 hours earlier?!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, We’re sorry to hear your experience didn’t meet expectations. We’ll review this as a priority and someone will be in touch to discuss further. Kind regards, Team Cobweb

Posted 2 months ago

“Sorry Mike, I thought I replied! Thanks for the info though, I'll look into it”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found the info helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Good advice, fast delivery.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found the advice helpful and that the delivery was fast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you very pleased with support”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you’re pleased with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“They fixed my issue without a fuss”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could fix the issue without a fuss. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you for solving our problem in short time.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could solve your problem in a short time. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Excellent and very helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found it excellent and very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Did what I requested.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could do what you requested. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“great thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you’re happy. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Absolutley outstanding service by Josh Francis. Very quick, very knowledgable and made easy to unserstand for me as a technophobe. Thank you Cobweb, brilliant as always! Lisa G”

Helpful Report

(Support) - Posted 2 months ago

Hi Lisa, Thanks for your review! We’re thrilled you had outstanding service from Josh and that everything was easy to understand. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Been great working with the Cobweb team again on another migration, week project calls kept things on track and ensured any issues were sorted beforehand, and they are always on-hand to support with issues. Looking forward to working with them again in the future :)”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad the migration went smoothly and that weekly project calls helped keep things on track. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“very responsive and efficient!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could be responsive and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“These people are great at sorting out problems. Its worth every penny to be able to speak to someone intelligent, and not having to deal with any chatbots!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad you found our team helpful and that you could speak to someone intelligent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thank you for such a quick response.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could respond quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Thanks for the assistance, really appreciate it.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad we could assist. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Becky was very helpful and speedy and resolving my query”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad Becky was helpful and speedy in resolving your query. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very good advice and implementation”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you found the advice and implementation very good. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Don’t ask for a review before you respond to the service request.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, We’re sorry your experience fell short. We’ll review this as a priority and someone will be in touch to discuss further. Kind regards, Team Cobweb

Posted 2 months ago

Cobweb is rated 4.8 based on 7,865 reviews