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Cobweb Reviews

4.8 Rating 7,972 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“i didnt receive any help or reassurance. i received a fake email and invoice identical to the real thing.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, We’re very sorry you received a fake email and invoice. That’s unacceptable, and we’ll investigate immediately to understand how this happened and prevent it from recurring. We’ll also review our security measures and communications to ensure you receive genuine, clearly identifiable messages in the future. If you need assistance now, let us know and we’ll support you directly. Kind regards, Team Cobweb

Posted 1 month ago

“Excellent service! Always on the ball at resolving issues when they arise.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you’re happy with the service and that issues are resolved promptly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Ronny Chambers did a superlative job in assessing the risk from some suspected mail”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you’re happy with Ronny Chambers’ superlative job in assessing the risk from the suspected mail. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Matt, is the Best !!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you think Matt is the best. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great service.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service great. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“excellent service as usual”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service excellent as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Prompt action and very professional Team.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the action prompt and our team very professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Tech support always prompt and efficient”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found our tech support prompt and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Very efficient service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service very efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Well done, Josh”

Helpful Report

(Support) - Posted 1 month ago

Hi James, Thanks for your feedback. We’re glad you’re happy with Cobweb and that Josh did well. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“I appear to have a recurring problem and today Cobweb resolved and issue that I had encountered in November and December 2025.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Cobweb resolved the issue you encountered in November and December 2025. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the review was positive. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“great service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the service was great. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Very effective and timely. Perfect service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the service was effective and timely. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Thank you - you always answer my queries quickly and carefully, using language accessible to people like me who are to some extent digital dinosaurs. I've been with Cobweb now for more than 20 years, and will probably remain with them until I am no longer able to use a computer.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you’re happy with Cobweb and that we’ve been able to help for over 20 years. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“5 star service as always!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the service was 5-star as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Fast and clear advice!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the advice was fast and clear. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Good support”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad the support was good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Ben Slee was fantastic.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Ben Slee was fantastic. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“good service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you found the service good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

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Cobweb is rated 4.8 based on 7,972 reviews