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Cobweb Reviews

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“We have used Cobweb for our company email for years now. They have always been very reliable and, more importantly, very responsive with their support”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Cobweb has been reliable and responsive for your company email. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Problem very efficently and rapidly resolved. Customer service agent was very pleasant and helpful”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad we could resolve the issue efficiently and that our agent was pleasant and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Great service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you had great service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Excellent service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you had an excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Clear, concise information provided in a professional manner. And everything sorted in very quick time by Josh.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found the information clear and the quick turnaround by Josh. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Prompt, efficient and courteous service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We're glad you found the service prompt, efficient and courteous. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“The Cobweb technical team is always available, and I am disappointed that the rating only goes up to "very good." They excel in their work and deserve recognition.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad our technical team is always available and that you’re pleased. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Took quite some effort to get sorted but we appreciate everyone's effort in getting this sorted, thank you!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad we could get this sorted with everyone's effort. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“We needed some extra levels of mail security protection, delftly done by the clever techno-spiders at Cobweb”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad we could provide extra mail security protection, deftly done by the clever techno-spiders at Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Josh has been outstanding in trying to help me resolve an issue. I spoke to him and Reuben yesterday and the issue had to be referred to Microsoft, with no response time in sight! However, Josh proactively contacted me yesterday afternoon to book a call this morning ..... and has fixed the problem! I am so grateful to him. Thank you very much”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Josh provided outstanding service and resolved the issue. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great service from Josh!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Josh provided great service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great support Ruben”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Ruben provided great support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Very helpful and efficient”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found us very helpful and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“They fixed a problem with Mimecast that was stopping me working. I'm happy now.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad the Mimecast issue is resolved and you can get back to work. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Reuben was really helpful, thank you”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re delighted Reuben was really helpful and you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Brilliant support, really knowlegeable, patient and friendly advice. I feel very safe and supported in today's mindfield of IT, my subsciption is worth every penny.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re delighted to hear you felt supported and that you find the subscription worthwhile. If you need any further assistance, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Reuben was very efficient and patient. Excellent service thank you”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re thrilled Reuben was very efficient and patient, and that you had excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“quick and efficient response”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad the response was quick and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

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Cobweb is rated 4.7 based on 7,767 reviews