Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,638 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Excellent support whenever required”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your excellent review! We’re so glad to hear that our support team was there for you whenever you needed assistance. Providing reliable support is what we strive for, and your kind words encourage us to keep it up! Take care, Team Cobweb

Posted 1 month ago

“Yet again Cobweb support was excellent, as usual. Prompt, polite, helpful, got my issue sorted very quickly. Can't ask for better.”

Helpful Report

(Support) - Posted 1 month ago

Hi David, Thank you for your glowing review! We’re thrilled to hear that our support team consistently provides you with excellent service. It’s always our goal to be prompt, polite, and helpful, and we're glad to know that we could resolve your issue quickly for you! Your feedback truly motivates us to keep up the great work. Best wishes, Team Cobweb

Posted 1 month ago

“Spoken to cobweb Technical support team as thought one of our emails were not synced and seemed we were not receiving emails but a call to the team and test email sent seemed we were having a bit of a quiet spell great service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We're delighted to hear that our technical support team was able to assist you and ensure that everything was working smoothly. It's great to know that the issue turned out to be just a quiet spell! Your positive feedback is much appreciated. Best wishes, Team Cobweb

Posted 1 month ago

“Josh Puddick was a great help, everything sorted quickly and smoothly - only delay I had in the process was the handing over from renewals@ to the support team (I had to chase up 2-3 times) but once with the support team it was managed very fast”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your fantastic review! We're delighted to hear that Josh was able to assist you quickly and smoothly. We appreciate your patience during the transition to the support team, and we're glad that once you connected with them, everything was resolved efficiently. Your feedback is invaluable to us! Warmest regards, Team Cobweb

Posted 1 month ago

“Very quickly helped me and very friendly to boot. thanks.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that our team was quick to help you and friendly throughout the process. Your kind words mean a lot to us! Warmest regards, Team Cobweb

Posted 1 month ago

“Had a simple but annoying windows tweak in MS Window 365. Ben Slee sored this swiftly and most helpfull going the extra mile. He really is a very "Cleva Cobwed-Spda-Mhan!"”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your amazing review! We're thrilled to hear that Ben was able to sort out your Windows tweak swiftly and go the extra mile for you. We truly appreciate your kind words for our team! Warmest regards, Team Cobweb

Posted 1 month ago

“Sorted out my IT issue”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your fantastic review! We're so glad to hear that we were able to sort out your IT issue for you. Your satisfaction is our top priority, and we're always here to help! Warmest regards, Team Cobweb

Posted 1 month ago

“Great support, and a quick resolution.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your glowing review! We’re so pleased to hear that you received great support and a quick resolution. Your satisfaction means the world to us, and we're here whenever you need assistance! Warmest regards, Team Cobweb

Posted 1 month ago

“Matt Archdale showed clear understanding of the issue and resolved accordingly as usual.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that Matt was able to understand and resolve your issue effectively. Your satisfaction is our priority, and we appreciate your trust in our team! Warmest regards, Team Cobweb

Posted 1 month ago

“Why is it only possible to access Cobweb now via a M365 tenancy. We do not want to do this full stop.”

Helpful Report

(Support) - Posted 1 month ago

“Speed of response and help greatly appreciated”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind review! We're thrilled to hear that you appreciated our responsiveness and assistance. Ensuring you have the support you need is what we aim for every day! Warmest regards, Team Cobweb

Posted 1 month ago

“Great, friendy service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your fantastic review! We're so glad to hear you enjoyed our friendly service. Making sure our customers feel welcomed and supported is our top priority! Warmest regards, Team Cobweb

Posted 1 month ago

“Super friendly and super efficient! I temporarily lost access to one of our inboxes and Ben was able to resolve the issue within a couple of hours and offer some friendly assistance. Thank you.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your amazing review! We're so glad to hear that Ben was able to assist you quickly and efficiently. Providing friendly support is what we strive for, and your feedback truly brightens our day! Warmest regards, Team Cobweb

Posted 1 month ago

“Always great service from the team at cobweb”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you so much for your wonderful review! We're delighted to know that you consistently receive great service from our team. Your support keeps us motivated to deliver the best for all our customers! Warmest regards, Team Cobweb

Posted 1 month ago

“Perfect. Thank you.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Michelle, Thank you for your perfect review! We're thrilled to know that you had a great experience with us. Your support truly means the world to our team! Warmest regards, Team Cobweb

Posted 1 month ago

“Fast response to our query from Ronny”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your fantastic review! We're glad to hear that Ronny responded to your query quickly. Providing prompt assistance is our priority, and your kind words confirm we're on the right track! Warmest regards, Team Cobweb

Posted 1 month ago

“Helpful so far - not fully completed”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your review! We’re thrilled to hear that you’ve found our service helpful so far. We’re here to assist you every step of the way, so feel free to reach out if you need anything further! Warm regards, Team Cobweb

Posted 1 month ago

“Hello: Very helful, efficient and friendly - ⭐⭐⭐⭐⭐”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re delighted to know that you found our service helpful, efficient, and friendly. Your feedback inspires us to keep delivering our best! Warm regards, Team Cobweb

Posted 1 month ago

“The finance team reviewed our query in a timely manner and resolved the issue.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your amazing review! We're pleased to hear that our finance team addressed your query in a timely manner and resolved the issue. Your satisfaction is what drives us to keep improving! Best wishes, Team Cobweb

Posted 1 month ago

“Helpful and detailed explanation very promptly.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We're so glad to hear that you found our explanations helpful and detailed. Providing prompt assistance is our goal, and your feedback motivates us to keep it up! Warm wishes, Team Cobweb

Posted 1 month ago

Cobweb is rated 4.7 based on 7,638 reviews