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Cobweb Reviews

4.8 Rating 7,972 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Thanks for your help, and for your speedy response, much appreciated”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you’re happy with the help and the speedy response. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Prompt response from Michael, and issues solved first time.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Michael provided a prompt response and that the issues were solved first time. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Understood the issue straightaway and resolved with no issues”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you understood the issue straightaway and it was resolved with no issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“The support team are excellent... Ronnie is very knowledgeable and helpful; highly recommend Cobweb.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Ronnie was knowledgeable and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great turnaround and attention to detail”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad you enjoyed the great turnaround and attention to detail. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Cibi was excellent, very helpful as usual. Thank you!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Cibi was excellent and very helpful as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“cibi understand, and go into deep to resolve the issue.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad our team understood your issue and dug deep to resolve it. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Matt is very helpful”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad Matt was very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Good comms to clarify what was needed.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for sharing your feedback. We’re glad our communications helped clarify what was needed. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Super helpful and very quick to resolve my issue! Thank you!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for sharing your kind words. We’re thrilled the issue was resolved quickly and that you found the support helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Fast, efficient & professional- thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for sharing your positive experience with Cobweb. We’re delighted to hear the service was fast, efficient, and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“We'd like to share our positive experience with Cobweb during our recent migration project. Morgan, our sales executive, ensured clear communication and careful planning. Oliver, the consultant, handled the technical side with expertise, making the process smooth and minimally disruptive. Their support gave us full confidence in Cobweb, and we look forward to working with them again. We would rate Oliver’s service and knowledge as exceptional. He demonstrated deep expertise throughout our setup and migration, was always approachable for any questions, and ensured the transition was seamless. His professionalism made a real difference, and we’re very satisfied with the outcome. We’d also like to recognize Morgan’s contributions. His guidance was clear and proactive from the start. Morgan ensured we had a thorough understanding of the process, promptly addressed any concerns, and helped us feel well-supported throughout. His professionalism gave us confidence that we were in good hands”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Joanne, Thank you for sharing your positive experience with Cobweb. We’re delighted to hear Morgan and Oliver delivered clear communication, expertise, and a smooth, minimally disruptive migration. Your confidence and satisfaction mean a lot to us, and we look forward to supporting your future projects. Warm regards, Team Cobweb

Posted 2 months ago

“IMMEDIATE RESPONSE , SLOVING THE ISSUES IN MINUTES”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your wonderful review! We’re thrilled to hear you received an immediate response and that the issues were solved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Cobweb managed our full migration from Google Workspace to Microsoft, including account setup, data transfer, and remote support for all staff. The process was handled efficiently and with minimal disruption to the business. Their team was knowledgeable, responsive, and provided clear guidance throughout. Their services were reasonably priced and delivered excellent value. I would not hesitate to recommend them. Look forward to working with you again”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there Paula, Thanks for your wonderful review! We’re thrilled to hear that Cobweb managed your migration from Google Workspace to Microsoft smoothly and with minimal disruption. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Evan sorted a malicious mail thta slipped by Nimecast”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear Evan sorted the malicious mail that slipped by Mimecast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“great help very efficient”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear we were of help and efficient. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Very responsive, and quick service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear we were responsive and provided quick service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“The MDs email account got hacked. We called Cobweb and the Technician patiently talked us through how to 'fix' the issue. The relief was immense!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear the technician patiently talked you through the fix and that the relief was immense. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“instant response understood the ongoing issues, made decision and followed course of action to correct matter. Fixed in 1 phone call potentially as working correctly before phone call/ online access was completed. Even assisted with add-in issues. Provided confidence to know support readily at hand, especially for us that are technincally challenged.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear the remote log-on was quick and the issue was solved with minimal fuss. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Hi Cobweb, Problem solved. All the best to your Tec. (Josh) found a way to answer away my problem calm & collected. Many thanks from this old `fart` Michael Fleming / wingfield studios”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We’re glad to hear the problem was solved calmly and that Josh could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

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Cobweb is rated 4.8 based on 7,972 reviews