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Cobweb Reviews

4.8 Rating 8,074 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always a great experience with cobweb”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great help by Reuben.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad Reuben could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Your agent Ben Slee was great to work with and solved the problem swiftly and courteously. We find Cobweb techs are always calm and helpful and approachable.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad Ben Slee and our Cobweb team could help quickly, calmly, and courteously. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Very helpful and professional service.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service very helpful and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Unusual mail cleared as safe”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad the unusual mail was cleared as safe. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“fast andn good service”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We're glad you had a fast and good service. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Ben was very patient with me and managed to reset my passwords despite me running a legacy OS.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad Ben was patient and able to reset your passwords despite your legacy OS. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Efficeint and friendly”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service efficient and friendly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Super speedy and on point - as ever! Many thanks :)”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you’re happy with the speed and on-point service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Great job Rueben tested all good many thanks”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad Rueben did a great job and that everything is now good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Quick helpful patient”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you found the service quick, helpful, and patient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Thank you for your help much appreciated.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Andrew Sharpe was very helpful and on hand whenever required to answer any questions and resolve any issues. Continues to be of assistance.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad Andrew Sharpe was very helpful and on hand to answer questions and resolve issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Excellent!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Very good service”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad you had very good service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Phoned support and Reuben was extremely helpful in resolving access to my Microsoft work account on a new laptop. Thanks very much.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad Reuben was extremely helpful in resolving access to your Microsoft work account on a new laptop. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Ronny idenetified a mail as suspicious and took corrective action efficiently.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad Ronny identified the mail as suspicious and took corrective action efficiently. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Tedious uninspiring process from pre-sales, then onboarding was much more energised - would have been good to know process would take 7 days early on.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad the onboarding felt more energised, and we’ll take your note about the 7-day process into account to set clearer expectations earlier in the journey. If there’s anything else you’d like us to improve, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Another cautionary security of e-mail question handled swiftly and efficiently by the very smart spider-people chez Cobweb”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad the security question was handled swiftly and efficiently. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Very efficient and good customer service. Josh was extremely kind and helpful - got ym issue sorted quickly with no hassle!”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad the service was efficient and that Josh was kind and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

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Cobweb is rated 4.8 based on 8,074 reviews