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Cobweb Reviews

4.7 Rating 7,767 Reviews
95 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Thank you very much Ronny for resolving my issue so quickly.  Have a great day too.”
Helpful Report
(Support) - Posted 2 months ago
Hi there, Thank you for your kind words! We’re thrilled to hear that Ronny could resolve your issue quickly. If you need anything else, we’re always here to help. Warm regards, Team Cobweb
Posted 2 months ago
Jez
Verified Buyer
“I needed a super quick turnaround of some particular licenses. The Cobweb folks turned it around and got us up and running. Great service.”
Helpful Report
(Service Addition) - Posted 2 months ago
Hi there, Thank you for your wonderful review! We’re thrilled to hear we could get those licenses turned around quickly and get you up and running. Warm regards, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 2 months ago
Hi there, Thank you for your review! Your satisfaction is incredibly important to us, and we’re always here to assist you with anything you need. Warm wishes, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“I had what i thought was a complex query and found it hard to explain, but Michael soon grasped the issue and made arrangements to solve my problem within mnutes.”
Helpful Report
(Support) - Posted 2 months ago
Hi there, Thank you for your amazing feedback! We're so glad that Michael was able to quickly understand your complex query and provide the help you needed. Your satisfaction is our top priority, and we’re here to assist you anytime. Warm wishes, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent and fast support done efficient”
Helpful Report
(Support) - Posted 2 months ago
Hi there, Thank you for your fantastic review! We're so pleased to know that you found our support to be efficient and fast. Your satisfaction is our priority, and we’re always here to help. Warm wishes, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“We have a tricky situation with a product and it required Cobweb to review in detail and give actions that show they have our interests taken into consideration. They have indeed done that and we are greatful!”
Helpful Report
(Support) - Posted 2 months ago
Hi there, Thank you so much for your kind words! We're thrilled to hear that we were able to address your situation with care and consideration. Your trust in us means a lot, and we’re here to support you whenever you need it. Warm regards, Team Cobweb
Posted 2 months ago
Heather
Verified Buyer
“replied every promptly and did what was needed. thankyou”
Helpful Report
(Support) - Posted 2 months ago
Hi Heather, Thank you for your wonderful review! We're delighted to hear that we responded promptly and met your needs. Your satisfaction means the world to us, and we appreciate your support. If there's anything else we can assist you with, please don’t hesitate to reach out! Warm regards, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“Problem solved”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your review! We're glad to hear that we were able to solve your problem. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, just let us know! Warm regards, Team Cobweb
Posted 2 months ago
Sarah
Verified Buyer
“Problem fixed quickly.”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your incredible review! We’re pleased to hear that we were able to fix the problem quickly for you. Your feedback motivates us to continue providing top-notch service. If you need anything else, just reach out! Warm regards, Team Cobweb
Posted 2 months ago
Anonymous
Verified Buyer
“excellent service”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you experienced excellent service. Your kind words inspire us to keep delivering the best for our customers. If there’s ever anything more we can do for you, don’t hesitate to reach out! Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“Knowlegable, efficient and friendly”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you so much for your wonderful review! We're delighted to hear that you found our team knowledgeable, efficient, and friendly. Your positive experience means the world to us, and we’re always here to help with anything you need. Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“sorted immediately”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your amazing feedback! We're thrilled to hear that your issue was sorted out immediately. Your satisfaction is our top priority, and it's great to know we met your expectations so swiftly. If there's anything else we can assist you with, just let us know! Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“I am giving 4 stars out of 5 because you are using a third party website to verify who I am which includes taking my ID and a scan of my face. Big brother is now well and truly watching...”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for taking the time to share your feedback with us! We understand your concerns about privacy, and we take these matters very seriously. The use of third-party verification is intended to protect your information and provide a safer experience for everyone. We appreciate your understanding as we strive to ensure security while offering our services. If you have any further questions or concerns, please feel free to reach out. Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“very helpful”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your fantastic review! We're so glad to hear that you found our service very helpful. Your support inspires us to keep providing the best assistance possible. If you ever need anything else, just let us know! Warm regards, Team Cobweb
Posted 3 months ago
Stewart
Verified Buyer
“great help getting my passwored reset. had a few challenges but Ben helped me get through them. Many thanks.”
Helpful Report
(Support) - Posted 3 months ago
Hi Stewart, Thank you so much for your wonderful review! We're delighted to hear that Ben was able to help you reset your password despite the challenges. Our team is always here to support you, and your appreciation truly motivates us. If you need further assistance, don’t hesitate to reach out! Best wishes, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“Provided great support to me and our member of staff - very helpful and patient”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your kind review! We’re delighted to hear that our team was able to provide great support to you and your staff. Being helpful and patient is what we strive for, and your feedback truly inspires us. If you need any further assistance, don’t hesitate to reach out! Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“Marc resolved my app issue quickly and efficiently. Excellent support experience!”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your glowing review! We're thrilled to hear that Marc was able to resolve your app issue quickly and efficiently. Providing excellent support is our mission, and your acknowledgment means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out! Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“Fast and efficient”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you for your fantastic review! We're so glad to hear that you found our service fast and efficient. It’s our goal to provide prompt support and we appreciate your recognition of our efforts. If you need anything else, we're just a message away! Warm regards, Team Cobweb
Posted 3 months ago
Anonymous
Verified Buyer
“wasn’t interested to help or suggest any help. waste of a phone call. iv been a customer for over 15 years .”
Helpful Report
(Support) - Posted 3 months ago
Anonymous
Verified Buyer
“Excellent service”
Helpful Report
(Support) - Posted 3 months ago
Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we’re always here to help whenever you need us! Warm regards, Team Cobweb
Posted 3 months ago
Cobweb is rated 4.7 based on 7,767 reviews
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