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Cobweb Reviews

4.7 Rating 6,289 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!”

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest Regards Cobweb

Posted 3 months ago

“Great support from Cobweb for this tricky issue.”

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Excellent, calm and concise”

(Support) - Posted 3 months ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 3 months ago

“I am delighted to share my overwhelmingly positive experience working with Adam Harper and Andrew Sharpe on our recent Intune implementation project and Microsoft Defender configurations. Their expertise and dedication have truly set a new standard for excellence in IT consultancy. From the outset, Adam and Andrew demonstrated a deep understanding of our organisation's unique requirements and seamlessly translated them into a comprehensive Intune implementation plan. Their knowledge in conditional access and compliance policies was nothing short of remarkable, allowing us to enhance our security posture while maintaining a user-friendly environment. What sets Adam and Andrew apart is not just their technical prowess but also their commitment to client satisfaction. They consistently went above and beyond to address any questions or concerns, making the entire implementation process smooth and stress-free. Their clear communication and willingness to explain complex concepts in a way that was easy to understand were particularly appreciated.”

(Service Addition) - Posted 3 months ago

Hi Alina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Andrew and Adam. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Joshua’s “diagnosis” of my email account issue, was sorted in a calm, confident voice, allaying my anxieties over the issue, and his follow through, was better than Asprin. Well sorted, huge thanks.”

(Support) - Posted 3 months ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh in our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest Regards Cobweb

Posted 3 months ago

“Just so helpful in being guided through sorting out what appeared to be a simple error on my part. Relieved a great deal of stree.”

(Support) - Posted 3 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb

Posted 3 months ago

“Brilliant as Always.....”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kindest Regards Cobweb

Posted 3 months ago

“Very helpful and friendly”

(Support) - Posted 3 months ago

Hi Nick, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kindest Regards Cobweb

Posted 3 months ago

“Migration process now in the trusted hands of the very clever Cobweb "Spider-people!"”

(Support) - Posted 3 months ago

Good Morning Ash, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our spider team. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 3 months ago

“My issue has been resolved in a timely manner. Great support from Cobweb”

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest Regards Cobweb

Posted 3 months ago

“Outstanding support experience. Firstly when I had an email account compromised, this was spotted within minutes by Cobweb, who called proactively to alert me, and arrested the problem immediately and so contain the damage. Secondly, a laptop motherboard change triggered a Microsoft issue which Cobweb had previously encountered, and patiently worked through to resolve. Providers of my laptop service support agreement had not been able to diagnose this and so had left me without a resolution up to then.”

(Support) - Posted 3 months ago

Hi Sumit, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kindest Regards Cobweb

Posted 3 months ago

“Michael is a very clever "Spider" and helped me, as a newcomer to Mimecast, toggle setting to block dangerous mails. Now I get it, I can do this my self. Thank you for a painless and swift remedy. Michael. Just what you expect, the The Very Clever Band of Spiders chez Cobweb would do!”

(Support) - Posted 3 months ago

Hi Ash, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service from our spider Michael. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kindest Regards Cobweb

Posted 3 months ago

“Helpful and efficient service from Elliot & Mitchell. Thank you.”

(Support) - Posted 3 months ago

Hi Nicola, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Mitchell & Elliot. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 3 months ago

“Sorted....”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Very quick response and good support. The only criticism was that I wasn't made aware that a password reset came from Microsoft and not Cobweb so I wasn't looking out for it. Other than that, a very good service thank you.”

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 3 months ago

“Quick, concise and resolved”

(Support) - Posted 3 months ago

Hi Simon, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Great support from Chris.”

(Support) - Posted 3 months ago

Hi Garth, We are glad Chris was able to assist. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“The issue is resolved extremely quickly with in-depth knowledge from the team.”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Josh was very helpful and resolved the issue quickly! very professional”

(Support) - Posted 3 months ago

Hi Vikki, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind Regards Cobweb

Posted 3 months ago

“The best experience I have had with Cobweb yet so far with James, he was knowledgeable and explained everything really clearly to help resolve my query. Thank you very much!”

(Support) - Posted 3 months ago

Hi, Thank you for your review. Given your feedback, we will call to check this has been resolved for you by James. If you would like to provide any further feedback, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 6,289 reviews