Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,643 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Both Jposhes were very helpful, thank you!”

Helpful Report

(Support) - Posted 3 months ago

Hi Paola, Thank you for your wonderful review! We're delighted to hear that both Joshes were able to assist you effectively. Your appreciation means so much to us, and we’re here to help anytime you need! Warm wishes, Team Cobweb

Posted 3 months ago

“I receiveda very left field potential malicious mail from "the mystic orient!" I was right, it was nast that could have impacted our business. Be vigelent and check any mail that seems in the least way dodgy. This was a GPS tracker con. Sorted in minutes by the cleva Sphida-men chez Cobweb, from Sunny Fareham on Solent.”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your insightful review! We're glad to hear that our Sphida-men at Cobweb were able to swiftly tackle that malicious mail situation for you. Your cautionary advice on checking suspicious communications is spot on. We're always here to help keep your business safe and sound! Warm wishes, Team Cobweb

Posted 3 months ago

“Michael sorted a simple check ofa suspected suspicious mail swiftly & efficently.”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your fantastic review! We're so glad to hear that Michael was able to assist you with your suspicious mail inquiry swiftly and efficiently. Your satisfaction is our top priority, and it’s always great to know our team is making a positive impact. Warm wishes, Team Cobweb

Posted 3 months ago

“Helpful, well-informed and friendly service.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi Tony, Thank you so much for your glowing review! We're thrilled to hear that you found our service helpful, well-informed, and friendly. Our team strives to provide the best experience possible, and your feedback truly motivates us! Warm wishes, Team Cobweb

Posted 3 months ago

“Customer for decades, now. Cobweb always manage to sort out any difficulties or problems that may arise. The support team work hard to find solutions that will suit our needs.”

Helpful Report

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your kind words and for being a loyal customer for decades! We're thrilled to know that our support team has consistently met your needs and resolved any challenges. Your trust in us is greatly appreciated, and we're always here to assist you whenever you need! Warm regards, Team Cobweb

Posted 3 months ago

“Josh was very helpful”

Helpful Report

(Support) - Posted 3 months ago

Hi Lee, Thank you for your great review! We're so glad to hear that Josh was able to assist you. We pride ourselves on our helpful team, and your feedback really motivates us to keep up the good work! Warm wishes, Team Cobweb

Posted 3 months ago

“guy who helped me was great”

Helpful Report

(Support) - Posted 3 months ago

Hi Richard, Thanks so much for your wonderful feedback! We're delighted to hear that you had a great experience with our team. Your satisfaction is our priority, and we're always here to help when you need us! Warm wishes, Team Cobweb

Posted 3 months ago

“Prompt and helpful support. Thank you”

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(Support) - Posted 3 months ago

Hi Gaelle, Thank you for the kind words! We're so happy to hear that you found our support prompt and helpful. Your satisfaction is our top priority, and we’re here for you whenever you need us! Warm wishes, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your fantastic review! We're thrilled that you had a great experience with us. Your support means everything, and we look forward to serving you again in the future! Warm wishes, Team Cobweb

Posted 3 months ago

“The support was great, and super fast! I just think the instructions could have been clearer for me not to have to contact support in the first place.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your constructive feedback! We're glad to hear that our support met your expectations. We appreciate your thoughts on the clarity of our instructions and will work on improving that aspect. Your input is invaluable to us, and we’re here to assist you anytime! Warm wishes, Team Cobweb

Posted 3 months ago

“Quick, practical and friendly response. Thank you.”

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(Support) - Posted 3 months ago

Hi Kirsten, Thank you for your wonderful review! We're delighted to hear that you received a quick and friendly response. Your positive feedback truly motivates us, and we're here to help anytime you need! Warm wishes, Team Cobweb

Posted 3 months ago

“This matter was resolved very quickly and information provided was good”

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(Support) - Posted 3 months ago

Hi Denise, Thank you for your positive review! We're glad to hear that everything was resolved quickly and that you found the information helpful. Your satisfaction means a lot to us, and we're always here to assist you! Warm wishes, Team Cobweb

Posted 3 months ago

“Great service as always 🌟 😊”

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(Support) - Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service as always. Your happiness is our priority, and we’re here for you anytime you need us! Warm regards, Team Cobweb

Posted 3 months ago

“Quick and Resolved; can't ask for more than that!”

Helpful Report

(Support) - Posted 3 months ago

Hi Matthew, Thank you for your fantastic 5-star review! We're so pleased to hear that your experience was both quick and resolved. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a positive experience. Your feedback means the world to us, and we’re always here to help whenever you need! Best wishes, Team Cobweb

Posted 3 months ago

“Great support from Chris :)”

Helpful Report

(Support) - Posted 3 months ago

Hi Kevin, Thank you for your amazing 5-star review! We're delighted to hear that Chris provided you with great support. Your satisfaction is what drives us, and we're always here to assist! Best wishes, Team Cobweb

Posted 3 months ago

“Cobweb are clearly very expert technically. They assisted with a Google Workspace migration to Microsoft and the transition has worked completely. My only negative comments are: 1 - there was a lot of technical work pushed back on myself as the consumer, such as changing DNS records etc, which was part of the service I expected Cobweb to do, as I'm not as technically expert as they are 2 - they billed up front for the entire amount before the job was complete and signed-off, which I didn't think was appropriate”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi Howard, Thank you for your insightful 4-star review! We appreciate your recognition of our technical expertise, and we're glad the migration went smoothly. Your feedback regarding the DNS work and billing approach is invaluable. We strive to make transitions as seamless as possible, and we'll certainly take your comments into account to improve our processes in the future. Warm regards, Team Cobweb

Posted 3 months ago

“Had a MFA issue. Sorted. Quickly.”

Helpful Report

(Support) - Posted 3 months ago

Hi Tony, Thank you for your fantastic 5-star review! We're glad to hear we sorted out your MFA issue quickly. Your satisfaction is our priority, and we’re here to help! Cheers, Team Cobweb

Posted 3 months ago

“Really helpful resonse in plain language”

Helpful Report

(Support) - Posted 3 months ago

Hi Margaret, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our response helpful and in plain language. Your feedback encourages us to keep things clear and accessible! Warm regards, Team Cobweb

Posted 3 months ago

“Ronny C was faster than Bat Mhan on steroids chasing down this felonius monkey business across the mystic cobwebs of spida-land> Keep on Ronny C”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your electrifying 5-star review! We’re thrilled that Ronny C zoomed in faster than Bat Man to tackle that fruitful chaos across spida-land’s mystic realms. Your high-energy shoutout keeps us inspired to keep pushing boundaries! Best wishes, Team Cobweb

Posted 3 months ago

Cobweb is rated 4.7 based on 7,643 reviews