Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,195 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an absolutely fantastic company. I have been with them for 26 years and they have been fantastic in every way. Every problem I have is sorted within a couple of hours. The technical support is amazing. I thoroughly recommend them.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re thrilled to hear you’ve had such a positive experience for 26 years. If you ever need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Exccellent as always”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the service was excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Excellent service as always!”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the service was excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“easy to communicate”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear communication was easy. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Resolved our issues with invoices very swiftly. Really pleased with the quality of service and customer care. Thank you”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear invoices were resolved swiftly and you’re pleased with our service and customer care. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very well done both on the techical issues and speed of response”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the technical issues were handled well and the speed of response met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“The process was slick and the onboarding team - esp Andy - held my hand to make sure eveertyhign was set up properly. V good, attentive service from him. Thank you.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the onboarding team, especially Andy, kept you supported and that everything was set up properly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Just get repeated auto generated messages that do not actually help solve the problem.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, We’re sorry you’re receiving repeated auto-generated messages that don’t solve the problem. We’ll review our systems to ensure your issue is addressed and provide real assistance. If you still need help now, please share details and we’ll assist directly. Warm regards, Team Cobweb

Posted 3 months ago

“Thank you for the quick response”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the response was quick. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Outstanding service in resolving an issue - quick, excellent communication and very supportive. Thank you to Josh in particular.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the issue was resolved quickly and that Josh provided excellent support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Simple problem but speedy and courteous response”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear the problem was simple and that you received a speedy and courteous response. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Calm, understanding and back working in minutes.....all remotely!! Wonderful”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad to hear you were calm, understood what was happening, and back to work quickly. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 months ago

“Each time i go to Cobweb for help i end up learning a bit more about how the system works. Thank-you for tolerating and educating me.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you found the guidance helpful and that you left with a better understanding of how the system works. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

Author didn't leave any comments.

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a great experience and that everything went smoothly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very happy, good service, isssue sorted quickly”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a great experience and that the issue was sorted quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Great service - kind, helpful, quick and accurate”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Sorted issue out quickly and without issue.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a quick and smooth resolution. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“perfect thankyou”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Always trying to go the extra mile. Knowledgable and courteous.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

Cobweb is rated 4.8 based on 8,195 reviews