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Cobweb Reviews

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good advice and implementation”

Helpful Report

(Service Addition) - Posted 4 weeks ago

Hi there, Thanks for your review! We're glad you found the advice and implementation very good. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 3 weeks ago

“Don’t ask for a review before you respond to the service request.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, We’re sorry your experience fell short. We’ll review this as a priority and someone will be in touch to discuss further. Kind regards, Team Cobweb

Posted 3 weeks ago

“Helpful and did not take long to find problem”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad we could help quickly and find the problem. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Very effective and swift support. Thanks!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We're glad we could help swiftly and effectively. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Very efficient”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found us very efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Excellent service fixedissue over phone.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad to hear you had excellent service over the phone. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“very good Alex was fantastic as always”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad to hear Alex was fantastic as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Excellent service as always”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad to hear you had an excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Josh was very helpful and got the issue Sorted”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Josh was very helpful and got the issue sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Cobweb is a very helpful company that I have used for at least 10 years (no affiliation). For small companies the staff are very helpful and patient with dealing with the possible IT gremlins that I occasionally get myself tangled up with.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you’ve found our team helpful and patient over the years. If you ever need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Reassuring technical support. Gave guidence and confirmmation of completed stesp. All good”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad our reassuring technical support and confirmation of completed steps met your needs. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Very responsive and efficient.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found us very responsive and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“very happy with Josh's assistance and help. Very quick response times”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad Josh could help and that you were happy with the quick responses. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Excellent service from Ronny Thank you!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you had excellent service from Ronny. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Very good service, smooth and efficient.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found our service very good, smooth and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Great quick respnse, very helpful, freindly and professional”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found our response quick, helpful, friendly and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Frankly avoid the issue and failed in duty of care V bad customer relations Canning”

Helpful Report

(Support) - Posted 1 month ago

Hi Tony, We’re very sorry to hear your experience hasn’t met expectations and that you felt let down on duty of care and customer relations. We’ll escalate this as a priority and review what happened. Our team will be in touch to discuss further. Kind regards, Team Cobweb

Posted 3 weeks ago

“Great technical knowledge & service!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you appreciated our technical knowledge and service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Really knowledgeable and helpful technical support team”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you found our technical support team knowledgeable and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad you’re satisfied with Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

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Cobweb is rated 4.7 based on 7,767 reviews