Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,215 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Quick support and super accurate!”

Helpful Report

(Support) - Posted 1 year ago

Hi Nick Thank you for your review, we really appreciate it. Regards, Cobweb

Posted 1 year ago

“Resolved quickly, thank you!”

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(Support) - Posted 1 year ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“An upgrade of existing licencing all handled and migrated on the users completely seemlessly! Much appreciated. :)”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Robin We are pleased you were happy with your order upgrade and thank you for your review. Regards, Cobweb

Posted 1 year ago

“Tried resolving the issue myself for about 2 hours then decided to get assistance that took about 5 to 10 minutes”

Helpful Report

(Support) - Posted 1 year ago

Hi Anthohny I'm glad we were able to help and resolve your issue in a timely manner. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Hi Marc was great got to the problem that was preventing me sending emails. within seconds!”

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(Support) - Posted 1 year ago

Hi James Good to hear we were able to rectify your problem quickly and appreciate your review and feedback. Regards, Cobweb

Posted 1 year ago

“Always very helpful and clear in communicationg over the phone and via email. Issue resolved quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Excellent as always!”

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(Support) - Posted 1 year ago

Hi Sue That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“great work!”

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(Support) - Posted 1 year ago

Hi Roberto We really appreciate your review and feedback - thank you. Regards, Cobweb

Posted 1 year ago

“Josh has been very helpful and kept me up to date. Very please Thanks Josh”

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(Support) - Posted 1 year ago

“lack of information, no clear person responsible, have been trying to have a new signature created for over two weeks and nothing has happened. Very disappointing.”

Helpful Report

(Service Addition) - Posted 1 year ago

“Elliot was able to provide an update on an issue we were experiencing, although there was no solution he was able to signpost us to articles online”

Helpful Report

(Support) - Posted 1 year ago

Hi Stephen Thank you for taking the time to provide a review and feedback. Regards, Cobweb

Posted 1 year ago

“Great service. Thanks.”

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(Support) - Posted 1 year ago

Hi Matthew That's great to hear. Thank you for your review. Regards, Cobweb

Posted 1 year ago

“Ronny, One of the very Smart Cobweb Customer Support Front of House-Spiders sorted a dodgy e-mail hang. Turned out to be a ghost so all OK B4 the weekend. Another cracking brisk-in-the-Fire-wall by these Dark-Side of the Webs Police Spiders.”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash Thank you for your review and feedback! Regards, Cobweb

Posted 1 year ago

“I was fortunate to have my case assigned to Michael Foster Reed. Michael was extremely professional and helpful. He was very patient in investigating the issue I raised. Thanks to Michael, we got to the bottom of the problem and I'm more than happy with its successful resolution.”

Helpful Report

(Support) - Posted 1 year ago

Hi Tsvetelina, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Elliot was very helfpul and responsive.”

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(Support) - Posted 1 year ago

Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Very helpful and patient.”

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(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“outstanding support”

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(Support) - Posted 1 year ago

Hi Jerome, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Quick response to my issue”

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(Support) - Posted 1 year ago

Hi Perry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Very supportive! Thanks”

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(Support) - Posted 1 year ago

Hi Marco, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Super responsive, helpful and professional team- Thankyou!”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,215 reviews