Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“as always , swift professional resolve to the reported issues”

Helpful Report

(Support) - Posted 2 years ago

Hi James, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“The technician was brilliant”

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(Support) - Posted 2 years ago

Hi Dave, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent, as always”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Both Chris and Steve have been an immense help with Azure over the last year and have been very understanding with any issues we have had.”

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(Support) - Posted 2 years ago

Posted 1 year ago

“as usual the Very Smart Spiders at Cobweb sorted a thorny, invasive problem from GoTo over-riding e-mail,hyperlinks swiftly and with intelligence.”

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(Support) - Posted 2 years ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by the Smart Spiders and for your continued custom over the years. Happy New Year. Cobweb

Posted 1 year ago

“Many thanks for the help! Merry Xmas!”

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(Support) - Posted 2 years ago

Hi Lynsey, We really appreciate the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Merry Christmas to you. Kind Regards Cobweb

Posted 2 years ago

“Well done Michael, and Support Team. Microsoft should have been aware that not all of their users use iPhones etc. But despite this omission - you still managed to resolve my problem - and I can once again receive emails”

Helpful Report

(Support) - Posted 2 years ago

Hi Bill, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Michael Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“good response times thanks”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“I want to submit this feed back as me but I dont get that option.”

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(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

“It's been excellent, especially considering how urgently we needed a response.”

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(Support) - Posted 2 years ago

Hi Sophia, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very grateful for the swift, efficient and knowledgeable manner in which Josh dealt with our issue”

Helpful Report

(Support) - Posted 2 years ago

Hi Jill, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Excellent support call from Michael to resolve Teams meeting permissions question - thanks very much!”

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(Support) - Posted 2 years ago

Hi Peter, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Michael. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 years ago

“Quick response and query dealt with quickly.”

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(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Thanks for your help”

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(Support) - Posted 2 years ago

Hi Mark, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Very prompt and efficient.”

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(Support) - Posted 2 years ago

Hi Smeetesh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Very knowledgeable support.”

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(Support) - Posted 2 years ago

Hi Steve, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Mitchell was excellent - patient, responsive and provided clear and simple instructions. Excellent example of first class customer service.”

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(Support) - Posted 2 years ago

Hi Mitchell, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“As always your techie, was very helpful and solved my issue in minutes. Thank you and him.”

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(Support) - Posted 2 years ago

Hi John. Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“The technical help i received was perfect. got the problem sorted in no time”

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(Support) - Posted 2 years ago

Hi Laura, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“All good and quickly supported”

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(Support) - Posted 2 years ago

Hi Stefano, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews