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Cobweb Reviews

4.8 Rating 8,217 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Marco T
Verified Buyer
“Very supportive! Thanks”
Helpful Report
(Support) - Posted 1 year ago
Hi Marco, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Super responsive, helpful and professional team- Thankyou!”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Jeremy L
Verified Buyer
“Super helpful and good follow up”
Helpful Report
(Support) - Posted 1 year ago
Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Adrian M
Verified Buyer
“Michael handled resolved my problem with patience, efficiency and speed. Well done to him and thanks to Cobweb.”
Helpful Report
(Support) - Posted 1 year ago
Hi Adrian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Ben W
Verified Buyer
“great service”
Helpful Report
(Support) - Posted 1 year ago
Hi Ben, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Richard
Verified Buyer
“Quick and clear response to complete my issue”
Helpful Report
(Support) - Posted 1 year ago
Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Jonathan H
Verified Buyer
“Every thing worked now have my email woring thank you”
Helpful Report
(Support) - Posted 1 year ago
Hi Jonathan, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
Ionut O
Verified Buyer
“Very happy with the support provided now and everytime I called.”
Helpful Report
(Support) - Posted 1 year ago
Hi Ionut, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Stephen
Verified Buyer
“Speedy service and thanks for the offer of assistance with configuration afterwards.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
David B
Verified Buyer
“MS had locked me out on a new computer, simply solved with instant help first thing Monday from Cobweb. Have used them virtually since they started and they have always been great.”
Helpful Report
(Support) - Posted 1 year ago
Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Ben W
Verified Buyer
“great service”
Helpful Report
(Support) - Posted 2 years ago
Hi Ben, Thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
Bruce B
Verified Buyer
“yet again, Cobweb support is beyond helpful and knowledgable, amazing. Their patience with my ignorance of computer details goes above and beyond.”
Helpful Report
(Support) - Posted 2 years ago
Hi Bruce, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Amanda G
Verified Buyer
“Quick prompt resolution.”
Helpful Report
(Support) - Posted 2 years ago
Hi Amanda, That's really good to hear - thank you for your review and feedback. Kind regards Cobweb
Posted 1 year ago
Alex H
Verified Buyer
“Excellent service as always.”
Helpful Report
(Support) - Posted 2 years ago
Hi Alex, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Paul E
Verified Buyer
“It's great to have an expert service on the end of the phone! Problem fixed.”
Helpful Report
(Support) - Posted 2 years ago
Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Gillian H
Verified Buyer
“The technical support gentleman was so helpful and patient”
Helpful Report
(Support) - Posted 2 years ago
Hi Gillian, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Chris and thank you for your feedback. Kind regards Cobweb
Posted 2 years ago
Ash G
Verified Buyer
“Ronny did a splendid job in smoking-out a mlicious MS impersonator that slipped past Mimecast. Those Spiders chez Cobweb are a very clever, and they have......legs, well qute a few. Keep on Runnin' Cobweb and thanks for swift efficient support. You deserve some "Afta 8's!"”
Helpful Report
(Support) - Posted 2 years ago
Hi Ash, Thank you for your review as usual, we are delighted your problem has been solved by Ronny our ickle money spider. Enjoy your weekend. Kind regards Cobweb
Posted 2 years ago
Linda D
Verified Buyer
“I had a problem logging in. It turned out it was my mistake, but was nonetheless solved very promptly and courteously.”
Helpful Report
(Support) - Posted 2 years ago
Hi Linda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Admin G
Verified Buyer
“Great fast service!”
Helpful Report
(Support) - Posted 2 years ago
Hi Admin Grover, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 2 years ago
Admin2 J
Verified Buyer
“Josh was a great help. The attachment is now received and we hare elated. Many thanks”
Helpful Report
(Support) - Posted 2 years ago
hi admin2jass, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 2 years ago
Cobweb is rated 4.8 based on 8,217 reviews
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