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Cobweb Reviews

4.8 Rating 8,217 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Great and very patient service from Josh as I've come to expect from Cobweb
Helpful Report
(Support) - Posted 2 years ago
Hi Brad, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Very efficient, and patient!
Helpful Report
(Support) - Posted 2 years ago
Hi Justin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 2 years ago
I have always had fantastic, timely and excellent support from cobweb with very knowledgable and helpful and polite support personnel
Helpful Report
(Support) - Posted 2 years ago
Hi Bruce, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
We had a problem receiving emails following a change of mobile phones. We couldn't sort out the problem so asked for your help. Michael dealt with everything. He solved the problem with patience and his experience. He is a credit to you team.
Helpful Report
(Support) - Posted 2 years ago
Hi Colin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Very good and helpful
Helpful Report
(Support) - Posted 2 years ago
Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Josh was great
Helpful Report
(Support) - Posted 2 years ago
Hi Mark, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided byJosh and for your continued custom over the years. kind regards Cobweb
Posted 2 years ago
We are a very small customer of Cobweb but have always received helpful advice and the size of our business has not affected the service we have experienced
Helpful Report
(Support) - Posted 2 years ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 years ago
Very friendly and knowledgeable. My issue was resolved swiftly. Thanks Elliot!
Helpful Report
(Support) - Posted 2 years ago
Hi Tom, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 2 years ago
Great support from Chris.
Helpful Report
(Support) - Posted 2 years ago
Hi Kevin, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 2 years ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 years ago
Well handled
Helpful Report
(Support) - Posted 2 years ago
Hi Gordon, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Very short delay in getting back to me, after reporting the issue. Apart from that, excellent service
Helpful Report
(Support) - Posted 2 years ago
Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb
Posted 2 years ago
I always enjoy all my interactions with Cobweb, I like the people, there is always a service mentality present and a palable sense of wanting to help or make things simple. As a tech dinosaur this is probably more appreciated by me than most. The onboarding was explained meticulously
Helpful Report
(Service Addition) - Posted 2 years ago
Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Issue resolved quickly, thank you!
Helpful Report
(Support) - Posted 2 years ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 years ago
Fantastic service and quick answer.
Helpful Report
(Support) - Posted 2 years ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
As always the support is excellent, Elliot is always fast to act and easy to work with. Great work, 10/10
Helpful Report
(Support) - Posted 2 years ago
Hi Sam, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Elliot. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
very helpful customer support
Helpful Report
(Support) - Posted 2 years ago
Hi Toby, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 2 years ago
Elliot Field was a great help
Helpful Report
(Support) - Posted 2 years ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 2 years ago
Josh and his team have responded swiftly to my request to expolre methods formachine resilience as threats proliferate and the risk of losing data or work continuity multiply. I realy on Cobweb's clever IT GURU Spider flock. Keep on!
Helpful Report
(Support) - Posted 2 years ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb spider flock
Posted 2 years ago
Very informative, well satisfied
Helpful Report
(Support) - Posted 2 years ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 years ago
Cobweb is rated 4.8 based on 8,217 reviews