Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As always great customer service from Cobweb. Great to have my call answered by a UK based team, quickly without being on hold for ages or passed from one person to another. Thanks. Best regards.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Simple request swiftly sorted by clever Cobweb Spidermen”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you for your feedback, we're happy to hear you have been pleased with the service provided by the Spidermen and women. Kind regards Cobweb

Posted 2 years ago

“James was very helpful and knowledgeable! He insight and efforts exceeded expectations.”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“All very helpful and issues resolved”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 2 years ago

“Very prompt and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Jeanette, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Excellent as always”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“The guys I spoke to understood the problem immediately, and were very reassuring that they could fix it. In the event, it seems to have resolved of its own accord.”

Helpful Report

(Support) - Posted 2 years ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Many thanks Flo, great job on the review for us.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Flo and our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Excellent service - resolved issue in no time - thanks!!”

Helpful Report

(Support) - Posted 2 years ago

Hi Lynsey, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Cobweb very helpful… as usual!”

Helpful Report

(Support) - Posted 2 years ago

Hi Nigel, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Ronnie was great - diagnosed the issue immediately and walked us through the solution”

Helpful Report

(Support) - Posted 2 years ago

Hi Darren, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“As always with Cobweb Solutions, the tech support team is always on point to help resolve any issues. Even though I am a small business sole trader not working in tech, it is important to know I have a secure e mail service and I get this 24/7 with Cobweb.”

Helpful Report

(Support) - Posted 2 years ago

Hi Phil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Great. Quick response and I appreciated the personal telephone call to discuss my issuesmakes a change from other companies who send endless unhelpful email responses. Please keep the personal touch. Best regards.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“It took its time because the problem was not a everyday problem but the service guy was interested and solved the problem at last. Many Thanks for this Thomas Fritscher”

Helpful Report

(Support) - Posted 2 years ago

Hi Rob & Thomas, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“the issue was dealt with very quickly and very professionally by Mike”

Helpful Report

(Support) - Posted 2 years ago

Hi Paul, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“Fantastic support over the issue we were having. Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Emma, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Thank you for your skill and patience in resolving the problem”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind Regards Cobweb

Posted 2 years ago

“James was patient and resolved my problem quickly.”

Helpful Report

(Support) - Posted 2 years ago

Hi Chris, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Lloyd and his team did a great job as the clever Spiders at Cobweb always do. We were an early adopter of Cobweb and are still happy customers decades later.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd and our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards The Cobweb Spiders

Posted 2 years ago

“Alex has been a great help. Always very friendly and explains everything clearly. Also provides great KB articles which provides step by step instructions.”

Helpful Report

(Support) - Posted 2 years ago

Hi Dale, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews