Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No complaints at all. Situation was resolved exceedingly quickly. Many thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Graham, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Lisa

Posted 1 year ago

“Seamless journey - thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Lloyd was a superstar, he was very responsive, very helpful and did a great job.”

Helpful Report

(Service Addition) - Posted 1 year ago

hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd. Please do let us know if there is anything else we can help you with. Kind regards Cobwe

Posted 1 year ago

“Michael was very helpful and patient. He explained everything very clearly.”

Helpful Report

(Support) - Posted 1 year ago

Hi, Thank you for your review. Given your comments, if you would like to provide any further feedback, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Cobweb Tech Support did a great job of resolving a series of minor issues with Outlook for us :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Phil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“James did very well. Bit of a struggle: but we got there.... Big well done. My thanks Dr Ed Clymer”

Helpful Report

(Support) - Posted 1 year ago

Hi Edmund, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Really efficient response after logging support ticket.”

Helpful Report

(Support) - Posted 1 year ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 1 year ago

“I had been locked out of my email account by Microsoft and tried to use their Authenticator app with no success. Ronny was a star and sorted it out with no problem at all.”

Helpful Report

(Support) - Posted 1 year ago

Hi Darren, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind Regards Cobweb

Posted 1 year ago

“Thanks for the keen action”

Helpful Report

(Support) - Posted 1 year ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“Very clear and helpful”

Helpful Report

(Support) - Posted 1 year ago

Hi Brad, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Thanks for sorting out the request quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“James was extremely helpful and resolved the problem within minutes.”

Helpful Report

(Support) - Posted 1 year ago

Hi Richard, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by James. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 year ago

“Great support from Cobweb today.”

Helpful Report

(Support) - Posted 1 year ago

Hi Adrian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“The issue was not Cobweb's responsibility, but the technician took the time and trouble to help me.”

Helpful Report

(Support) - Posted 1 year ago

Hi Melita, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“James was very friendly and helpful and did his best to resolve the issue. He kept me informed of what he was doing all the time.”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Good, as usual!”

Helpful Report

(Support) - Posted 1 year ago

Hi Paul, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“My problem in accessing my email in the fhone wase resolved”

Helpful Report

(Support) - Posted 1 year ago

Hi Salomaon, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Very efficient response to my question, which was resolved to my satisfaction. Thanks.”

Helpful Report

(Support) - Posted 1 year ago

Hi Karl, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Thank you for solving the issue within minutes...”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Very helpful, thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews