Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Great speedy service thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi Amanda, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Great service. Friendly, helpful. Thank you!”

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(Support) - Posted 1 year ago

Hi, Many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“I experienced a new message from Mimecast that I thought may be dodgy, but the Clever Spiders t Cobweb briefed me that it was safe, just another face of Mimecast.”

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(Support) - Posted 1 year ago

Good Morning Ash, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kindest Regards Cobweb

Posted 1 year ago

“Great service, thanks.”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 1 year ago

“Lauren Thatcher provided us with knowledgeable responses and dealt with our query efficiently and courteously and has resolved our issues. Super service, thank you.”

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(Support) - Posted 1 year ago

Hi, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Lauren. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 1 year ago

“All OK now thank you..........”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 1 year ago

“Excellent prompt responses!”

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(Support) - Posted 1 year ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 1 year ago

“Just brilliantly fast service needed to delete two email addresses and add two new ones - took minutes... Mike”

Helpful Report

(Support) - Posted 1 year ago

Hi Eaasm, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 1 year ago

“Fast and great service provided by your stuff who were very helpful and thorough when explaining the problem and how to resolve it.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Always good t deal with”

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(Support) - Posted 1 year ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very please with the quick resolution to the Mimecast issue.”

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(Support) - Posted 1 year ago

Hi Adrian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“No further feedback.”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Excellent service!”

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(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest Regards Cobweb

Posted 1 year ago

“Great support from Cobweb for this tricky issue.”

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(Support) - Posted 1 year ago

Hi Adrian, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Excellent, calm and concise”

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(Support) - Posted 1 year ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 1 year ago

“I am delighted to share my overwhelmingly positive experience working with Adam Harper and Andrew Sharpe on our recent Intune implementation project and Microsoft Defender configurations. Their expertise and dedication have truly set a new standard for excellence in IT consultancy. From the outset, Adam and Andrew demonstrated a deep understanding of our organisation's unique requirements and seamlessly translated them into a comprehensive Intune implementation plan. Their knowledge in conditional access and compliance policies was nothing short of remarkable, allowing us to enhance our security posture while maintaining a user-friendly environment. What sets Adam and Andrew apart is not just their technical prowess but also their commitment to client satisfaction. They consistently went above and beyond to address any questions or concerns, making the entire implementation process smooth and stress-free. Their clear communication and willingness to explain complex concepts in a way that was easy to understand were particularly appreciated.”

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(Service Addition) - Posted 1 year ago

Hi Alina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Andrew and Adam. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Joshua’s “diagnosis” of my email account issue, was sorted in a calm, confident voice, allaying my anxieties over the issue, and his follow through, was better than Asprin. Well sorted, huge thanks.”

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(Support) - Posted 1 year ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh in our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest Regards Cobweb

Posted 1 year ago

“Just so helpful in being guided through sorting out what appeared to be a simple error on my part. Relieved a great deal of stree.”

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(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb

Posted 1 year ago

“Brilliant as Always.....”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kindest Regards Cobweb

Posted 1 year ago

“Very helpful and friendly”

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(Support) - Posted 1 year ago

Hi Nick, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kindest Regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews