Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,641 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Very grateful for the time and patience to get a compromised and blocked account reinstated again. Couldn’t ask for any more. Thank you.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thank you for your kind words! We’re glad the time and patience taken to reinstate your compromised and blocked account met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Short wait time Polite, fast, effective support responses to my queries including linking to my machine and seeing the error. A quick conversation with a colleague as RH is new in post and it was sorted. Well worth the cost of my custom and much appreciated”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad you found the wait short and our support polite, fast, and effective, and that the issue was sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Always so quick. polite and professional”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad you found us quick, polite, and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 weeks ago

“Rapid response, with a quick resolution. Excellent service.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad the rapid response and quick resolution provided excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“very helpful”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad you found Cobweb very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Straightforward on boarding for ESU, comprehensive instructions provided and very easy to follow”

Helpful Report

(Service Addition) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad the onboarding for ESU was straightforward and the instructions were easy to follow. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“very helpful support from Reuban, thank you”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad Reuban could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 weeks ago

“Resolved quickly.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad it was resolved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 weeks ago

“Good support given and assisted with my problem in a professional manner”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad you felt supported and that we assisted you in a professional manner. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 weeks ago

“Always quick to respond and reassure”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thank you for your kind words! We’re glad you found the response quick and reassuring. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 weeks ago

“Excellent speed of response and understanding of the issue”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind words! We’re glad you found the speed of response and understanding of the issue excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“good, knowledgable and reliable response”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind words! We’re glad you found the response knowledgeable and reliable. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“The service is good”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind words! We’re glad the service is good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Thank you to Savannah and Alex, they did an exceptional job amending my records. Thank you Cobweb.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind words! We're thrilled Savannah and Alex could help with amending your records. If you need anything else, we're here. Warm regards, Team Cobweb

Posted 1 month ago

“Thank you very much Ronny for resolving my issue so quickly. Have a great day too.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your kind words! We’re thrilled to hear that Ronny could resolve your issue quickly. If you need anything else, we’re always here to help. Warm regards, Team Cobweb

Posted 1 month ago

“I needed a super quick turnaround of some particular licenses. The Cobweb folks turned it around and got us up and running. Great service.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear we could get those licenses turned around quickly and get you up and running. Warm regards, Team Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your review! Your satisfaction is incredibly important to us, and we’re always here to assist you with anything you need. Warm wishes, Team Cobweb

Posted 1 month ago

“I had what i thought was a complex query and found it hard to explain, but Michael soon grasped the issue and made arrangements to solve my problem within mnutes.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your amazing feedback! We're so glad that Michael was able to quickly understand your complex query and provide the help you needed. Your satisfaction is our top priority, and we’re here to assist you anytime. Warm wishes, Team Cobweb

Posted 1 month ago

“Excellent and fast support done efficient”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your fantastic review! We're so pleased to know that you found our support to be efficient and fast. Your satisfaction is our priority, and we’re always here to help. Warm wishes, Team Cobweb

Posted 1 month ago

“We have a tricky situation with a product and it required Cobweb to review in detail and give actions that show they have our interests taken into consideration. They have indeed done that and we are greatful!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you so much for your kind words! We're thrilled to hear that we were able to address your situation with care and consideration. Your trust in us means a lot, and we’re here to support you whenever you need it. Warm regards, Team Cobweb

Posted 1 month ago

Cobweb is rated 4.7 based on 7,641 reviews