Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,178 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 'phone was answered promptly and Josh resolved the problem with the minimum of fuss and delay.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad to hear Josh resolved the problem with the minimum of fuss and delay. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“really very helpful”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad to hear you found it really very helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad to hear from you and that you took the time to share feedback. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“The onboarding experience was smooth and easy. I would highly reccoment Cobweb!”

Helpful Report

(Service Addition) - Posted 4 weeks ago

Hi Andrew, Thanks for your review. We’re glad the onboarding was smooth and easy, and that you’d highly recommend Cobweb. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Always responsive and straight to the point. They are an enormous help when we are managing demanding business needs, tight deadlines, and high-pressure situations.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad you found us responsive and helpful for demanding business needs, tight deadlines, and high-pressure situations. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Thank you Ben for a prompt service and quick resolution to my query”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad you found the service prompt and the resolution quick. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“very helpful! (I forgot to reply back my end, sorry I lost track of time) VERY GOOD THOUGH!!!”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad you found it very helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Always so helpful and patient”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad you found us helpful and patient. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Superb response when my Authenticator app got stuck in a loop. Resolved within the hour. Perfect service.”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We’re glad the Authenticator issue was resolved quickly and you had superb service. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“VERY HELPFUL - ALWAYS!”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We're glad you found it very helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“very attentive person and problem solved quickly. Thank you”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We're glad you found the person attentive and that the problem was solved quickly. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Patient expert help - Thanks”

Helpful Report

(Support) - Posted 4 weeks ago

Hi there, Thanks for your review. We're glad you found the expert help to be patient. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“The main issue was how long it took but also having to respond to an email that I received asking if it was ok to release the email attachment when I was the one that asked for it to be released. It was more complicated than it needed to be.”

Helpful Report

(Support) - Posted 4 weeks ago

“Great support from Chris. :)”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad to hear you had great support from Chris. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Very helpful as always. Totally professional.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad to hear you found us helpful and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Resolved ticket quickly”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We're glad the ticket was resolved quickly. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Really apprecaite the assistance!”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad the assistance was helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Helpful and good comms as usual”

Helpful Report

(Support) - Posted 1 month ago

Hi Dominic, Thanks for your review. We're glad to hear that our help was helpful and the communications were as usual. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 4 weeks ago

“Rápido y eficiente”

Helpful Report

(Support) - Posted 1 month ago

Hola, Gracias por tu reseña. Nos alegra saber que fue rápido y eficiente. Si necesitas algo más, estamos aquí para ayudarte. Saludos cordiales, Team Cobweb

Posted 1 month ago

“simple but essential safety task sorted swiftly by Cobweb's rleiable team”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We're glad the simple but essential safety task was sorted swiftly by Cobweb's reliable team. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 month ago

Cobweb is rated 4.8 based on 8,178 reviews