Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,473 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Quick, practical and friendly response. Thank you.”

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(Support) - Posted 3 weeks ago

Hi Kirsten, Thank you for your wonderful review! We're delighted to hear that you received a quick and friendly response. Your positive feedback truly motivates us, and we're here to help anytime you need! Warm wishes, Team Cobweb

Posted 3 weeks ago

“This matter was resolved very quickly and information provided was good”

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(Support) - Posted 3 weeks ago

Hi Denise, Thank you for your positive review! We're glad to hear that everything was resolved quickly and that you found the information helpful. Your satisfaction means a lot to us, and we're always here to assist you! Warm wishes, Team Cobweb

Posted 3 weeks ago

“Great service as always 🌟 😊”

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(Support) - Posted 3 weeks ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service as always. Your happiness is our priority, and we’re here for you anytime you need us! Warm regards, Team Cobweb

Posted 3 weeks ago

“Quick and Resolved; can't ask for more than that!”

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(Support) - Posted 3 weeks ago

Hi Matthew, Thank you for your fantastic 5-star review! We're so pleased to hear that your experience was both quick and resolved. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Team Cobweb

Posted 3 weeks ago

“Minimum 10 characters.”

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(Support) - Posted 3 weeks ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a positive experience. Your feedback means the world to us, and we’re always here to help whenever you need! Best wishes, Team Cobweb

Posted 3 weeks ago

“Great support from Chris :)”

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(Support) - Posted 4 weeks ago

Hi Kevin, Thank you for your amazing 5-star review! We're delighted to hear that Chris provided you with great support. Your satisfaction is what drives us, and we're always here to assist! Best wishes, Team Cobweb

Posted 3 weeks ago

“Cobweb are clearly very expert technically. They assisted with a Google Workspace migration to Microsoft and the transition has worked completely. My only negative comments are: 1 - there was a lot of technical work pushed back on myself as the consumer, such as changing DNS records etc, which was part of the service I expected Cobweb to do, as I'm not as technically expert as they are 2 - they billed up front for the entire amount before the job was complete and signed-off, which I didn't think was appropriate”

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(Service Addition) - Posted 4 weeks ago

Hi Howard, Thank you for your insightful 4-star review! We appreciate your recognition of our technical expertise, and we're glad the migration went smoothly. Your feedback regarding the DNS work and billing approach is invaluable. We strive to make transitions as seamless as possible, and we'll certainly take your comments into account to improve our processes in the future. Warm regards, Team Cobweb

Posted 3 weeks ago

“Had a MFA issue. Sorted. Quickly.”

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(Support) - Posted 4 weeks ago

Hi Tony, Thank you for your fantastic 5-star review! We're glad to hear we sorted out your MFA issue quickly. Your satisfaction is our priority, and we’re here to help! Cheers, Team Cobweb

Posted 3 weeks ago

“Really helpful resonse in plain language”

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