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Cobweb Reviews

4.8 Rating 7,975 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very efficient and good customer service. Josh was extremely kind and helpful - got ym issue sorted quickly with no hassle!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad the service was efficient and that Josh was kind and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Thanks, Josh. Swift and effective resolution of my DNS record issue.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad the resolution was swift and effective. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Excellent response time, quick, plain english used and effective.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad the response time was excellent and effective. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Andy was very helpful and provided full info as required.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad Andy was very helpful and provided all the information you needed. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Excellent service as always from the technical team at cobweb”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our service excellent and that the technical team continues to meet your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very responsive, very good”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our service responsive and that you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very efficent and helpful service from Josh Francis Thank you”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our service helpful and that Josh Francis was efficient and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“qqqqqqqqqqq”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our service helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Cobweb were very communicative and follow up regular to check in. The issue was resolved at our end in the end but replies were prompt to help the process.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our communication helpful and that the issue was resolved. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Quick , courteous and efficent”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found us quick, courteous and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“great response time and solved the issue immediately”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad our response time was great and that we solved the issue quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Could not resolve problem but referred me to Apple Support”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re sorry we couldn’t resolve the problem and that you were referred to Apple Support. If there’s anything else we can assist with or if you’d like us to take another look, please let us know. Warm regards, Team Cobweb

Posted 2 weeks ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Tech support is second to none. Highly knowledgeable team. No problem to complex. Fast turnaround.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our tech support second to none, with a highly knowledgeable team and fast turnaround. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“I have always found the staff at Cobweb very helpful when requiring any guidance or assistance.”

Helpful Report

(Service Addition) - Posted 3 weeks ago

Hi Bisi, Thanks for your feedback. We’re glad you find the staff at Cobweb very helpful when requiring guidance or assistance. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Prompt feedabck to help resolve an issue”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad you found the prompt feedback helpful in resolving the issue. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Thanks Josh”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Courteous and prompt service”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad you found the service courteous and prompt. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“ANy issues sorted uot in good time, to a satisfactory level”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad issues were sorted in good time to a satisfactory level. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

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Cobweb is rated 4.8 based on 7,975 reviews