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Cobweb Reviews

4.7 Rating 7,084 Reviews
95 %
of reviewers recommend Cobweb
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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul L
Verified Buyer
“Thanks for investigating, good reply, happy to mark this as resolved.”
Helpful Report
(Support) - Posted 2 weeks ago
HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 2 weeks ago
Adrian M
Verified Buyer
“All good. Thanks”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 2 weeks ago
Sarah J
Verified Buyer
“Pretty much every call I've made since I started last Monday has been excellent - and you are all very patient too - thank you!”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Sarah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 weeks ago
Lee E
Verified Buyer
“Great swift service from Josh”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Lee, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 weeks ago
David D
Verified Buyer
“Understood issue progressed the investigation up to Microsoft and revert with fix and resolved issue over couple of contacts. Thank you”
Helpful Report
(Support) - Posted 2 weeks ago
Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 weeks ago
Ash G
Verified Buyer
“Nasty pretend ransome mail sorted by the clever IT Guru Spiders at Cobweb”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 2 weeks ago
Matthew G
Verified Buyer
“Swift, concise and managed, thank you.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Matthew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 2 weeks ago
Kieran
Verified Buyer
“Cheers Richard - You have been great!”
Helpful Report
(Service Addition) - Posted 3 weeks ago
Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Richard and for your continued custom over the years. Kind regards Cobweb
Posted 3 weeks ago
Peter E
Verified Buyer
“The Team at Cobweb are all excellent in corresponding and very prompt with any issues we may have. The support is excellant.”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 weeks ago
Admin2 J
Verified Buyer
“Always helpful. Thank you”
Helpful Report
(Support) - Posted 3 weeks ago
Hi, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 3 weeks ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 3 weeks ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 3 weeks ago
Clare M
Verified Buyer
“Knowledgable, quick and lovely manner. Thank you”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Clare, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 3 weeks ago
Matt H
Verified Buyer
“Excellent support from Cobweb as usual”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Matt, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 weeks ago
Barry R
Verified Buyer
“Ronny understood that the computer is just a tool to us. All the while it is working, great. If it stops functioning for any reason, we are stuffed. That is why we have relied on Cobweb since its founding members helped us. Since then you have gone from strength to strength, with many new technicians on your books, Ronny understands the need to adjust his approach non web surfers, like us and we have been very happy that he is on your team - hence 5 well earned stars!!”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb
Posted 3 weeks ago
Ash G
Verified Buyer
“Intercepted malicious mail and rectified swiftly, typical Cobweb smart techi-spiders chez Cobweb”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Ash, Thank you again for you kind review. Our Spiders are continuously striving to endeavour to fix and issues you may encounter. Please dont hesitate to get on the spidey line should anything happen again. Kind regards Cobweb
Posted 3 weeks ago
Paul S
Verified Buyer
“fantastic support”
Helpful Report
(Support) - Posted 3 weeks ago
Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 weeks ago
Stephen H
Verified Buyer
“Understood our Problem and resolved quickly”
Helpful Report
(Support) - Posted 4 weeks ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 weeks ago
Anonymous
Verified Buyer
“I had a problem and the support team resolved for me in a short period of time”
Helpful Report
(Support) - Posted 1 month ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 1 month ago
Chee W
Verified Buyer
“Issue with missing emails in Outlook was handled quickly and efficiently by Josh.”
Helpful Report
(Support) - Posted 1 month ago
Hi Chee, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 1 month ago
Anonymous
Verified Buyer
“Our query was dealt with very quickly and efficiently. Correspondance was immditate and helpful. We were very pleased with the finished work.”
Helpful Report
(Service Addition) - Posted 1 month ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 1 month ago
Cobweb is rated 4.7 based on 7,084 reviews
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