Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Basically :-)”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad to hear you liked it. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Excellent support as always - back up and running again.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad to hear the support was excellent and that you’re back up and running again. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Investigation was thorough and satisfying.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad to hear the investigation was thorough and satisfying. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Fast reply confirming what I thought”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad to hear the quick reply confirmed what you thought. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“The finance team have always been quick and efficient at responding to queries.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi Penny, Thanks for your review! We’re glad to hear the finance team have been quick and efficient at responding to queries. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Steve was fantastic and kept me up to date throughout the whole process!”

Helpful Report

(Service Addition) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re thrilled to hear Steve was fantastic and kept you up to date throughout the process. We’ll pass on your thanks to Steve. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Only improvement I would say would be more specific instructions could have been provided to follow”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. We’ll take your note about providing clearer instructions into account. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Requested reset of passwords. Had an initial problem with a bad ID verification link but all sorted shortly thereafter. Thanks to Evan!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the support and that the password reset issue was sorted quickly. We’ll pass on your thanks to Evan. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very helpful and speedy”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Great support :)”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Excellent stuff thanks for the help matt”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the help, and we’ll pass on your thanks to Matt. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“rONNY SORTED THE PROBLEM IMMEDIATELY”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad Ronny sorted the problem immediately. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Cibi was fantastic as always”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad Cibi was fantastic as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“very quick response, helpful and clear, good knowledge of the wider MS issue, and pragmatic to wait to see if it would be fixed overnight - which it was. thank you.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you found our response quick, helpful, and that the issue was resolved overnight. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very helpful and my issue solved quickly. Very pleased.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you found our support very helpful and that your issue was solved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very Good Support”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you found our support very good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Very patient and understanding of those who are not highly IT literate”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you found us patient and understanding. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“To my satisfaction”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Reuben was quick to respond to my request for assistance and was able to resolve my problem within a few minutes, using remote support.”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad Reuben was quick to respond and could resolve your problem within minutes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Laptop arrived before expected. Thank you”

Helpful Report

(Service Addition) - Posted 3 weeks ago

Hi there, Thanks for your review! We’re glad the laptop arrived before expected and that you’re happy with it. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

Cobweb is rated 4.7 based on 7,767 reviews