Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,217 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“totally miss led in all correspondance sent to me”

Helpful Report

(Support) - Posted 2 years ago

Hi Ian, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed now and we’ll be in touch shortly.

Posted 2 years ago

“Very efficient service”

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(Service Addition) - Posted 2 years ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Josh was very thorough and knowledgeable. I appreciate his attitude and willingness to help me with my challenges!”

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(Support) - Posted 2 years ago

“Josh was great but the migration has caused a lot of problems....”

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(Support) - Posted 2 years ago

“Great support from Chris.”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

“Great support from Chris.”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

“Rapid and great service”

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(Support) - Posted 2 years ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Very helpful the team”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

“great help”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Consistentely responisve and competent.”

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(Support) - Posted 2 years ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Elliot was very patient and was able to overcome all of the difficulties I was experiencing. Top Man! Many thanks.”

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(Support) - Posted 2 years ago

Hi Chris, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Having a dedicted account manager has really helped to provide us with a much enhanced level of service so far. I had a call with Kieran and he explained anythng I needed to know, then the request for Co-Pilot was completed within the next couple of days.”

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(Service Addition) - Posted 2 years ago

Hi Steve, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Kieran and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Brilliant! Identified the issue right away and reolved it double-quick, many thanks.”

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(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Easy to work wtih and resolve.”

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(Support) - Posted 2 years ago

Hi Nichole, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kindest regards Cobweb

Posted 2 years ago

“Ronny Chambersis a star!!!!!!!!!!!!!!!!!!!!!!!! Helpful, knowledgeable, patient and with a grerat sense of humour. A great asset to the Company”

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(Support) - Posted 2 years ago

Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kindest regards Cobweb

Posted 2 years ago

“Good and quick responses.”

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(Support) - Posted 2 years ago

Posted 2 years ago

“Grateful to the patience of the technical support.”

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(Support) - Posted 2 years ago

Hi Laura, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

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(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

“As usual, efficient personified”

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(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Excellent advice and steer from the smart, Tech Spider Force chez Cobweb re some dodgy mails.”

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(Support) - Posted 2 years ago

Hi Ash, Thank you for your continued feedback. The spiders here at Cobweb appreciate your words in the web. Do not hesitate to contact us if you need further support. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,217 reviews