Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,217 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“didnt fix and said it is hardware, it isnt, I gave a new mouse and still didnt work”

Helpful Report

(Support) - Posted 2 years ago

Hi Winston, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed and we’ll be in contact with you to discuss further.

Posted 2 years ago

“Fast and efficient service.”

Helpful Report

(Support) - Posted 2 years ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“We have been customers of Cobweb for 10 years gor our email server for our company in Thailand. Always happy with the reliability of the aetbice and the excellent and swift support.”

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(Support) - Posted 2 years ago

“very helpful. great service”

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(Support) - Posted 2 years ago

“Excellent response time and straight to the point, thanks.”

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(Support) - Posted 2 years ago

“Licence issue resolved quickly. Thanks”

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(Support) - Posted 2 years ago

“Always excellent service”

Helpful Report

(Support) - Posted 2 years ago

“Speed of response was excellent, as was the approach to seeking a solution. Even though we managed to resolve it in-house in the end, Cobweb's support gave me confidence along the way. Thank you!”

Helpful Report

(Support) - Posted 2 years ago

“A speedy response resulting in a clear explanation and solution provided, that was actioned quickly. Thank you!”

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(Support) - Posted 2 years ago

Hi Susannah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Really tricky try from a malicious entity preetentinding to be a plausabile source offeringa big ticket job from Meta. Came to both our Partners. Clever IT Mag Spider Josh the "The It Nasty Cosh" whaked this naughty mole. Gwaaaan! Clever Spiders chez Cobweb, do it again. Keep on!”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kindest regards Cobweb

Posted 2 years ago

“Helpful and speedy”

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(Support) - Posted 2 years ago

Hi Liz, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Excellent service as always, which is why Ive been using you since I started my business 15 years ago!”

Helpful Report

(Support) - Posted 2 years ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb

Posted 2 years ago

“had an issue with outlook, Michael sorted htis perfectly”

Helpful Report

(Support) - Posted 2 years ago

Hi David, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Fast friendly and efficientp”

Helpful Report

(Support) - Posted 2 years ago

Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Very happy with Ronny C, he was super helpful today, thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Techinal Support is excellent, some of the best I have ever experienced ! Steve Dobson Taurus Utility Consultants Your utilities expert”

Helpful Report

(Support) - Posted 2 years ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

“Very quick and friendly communication to resolve issue.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“all working thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Good response”

Helpful Report

(Support) - Posted 2 years ago

Posted 2 years ago

“Excellent support service, quick to respond and Ronny went above and beyond for us. Communication was excellent at all times.”

Helpful Report

(Support) - Posted 2 years ago

Hi Lydia, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,217 reviews