Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,820 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had to make an unfamiliar adjustment to Mimecast, one I have not tried before on setting up quarantine policies. Clever Cobweb Spider-man, Michael smoothly and efficiently guided me through this,”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. The spiders are grateful for your reviews. Kind Regards Cobweb

Posted 2 years ago

“Quick, helpful & followed up. Thanks.”

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(Support) - Posted 2 years ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Cobweb is always very helpful. Today was no exception with Mark helping me get MFA working on Authenticator and with the Cobweb MS Exchange E-mails. Thanks again. Nigel C.”

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(Support) - Posted 2 years ago

Hi Nigel, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“Thanks to Elliot for his efficient handling of the call and polite correspondence - much appreciated”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Brilliant!”

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(Support) - Posted 2 years ago

Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“He was great”

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(Service Addition) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

“Thank you for your speedy help”

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(Support) - Posted 2 years ago

Hi Scarlet, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

“Excellent support”

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(Support) - Posted 2 years ago

Posted 2 years ago

“excellentnt”

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(Support) - Posted 2 years ago

Posted 2 years ago

“excellent support!”

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(Support) - Posted 2 years ago

Hi Bruce, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Service was good.”

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(Service Addition) - Posted 2 years ago

Hi Kyle, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“The support engineer was very helpful and knowledgeable”

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(Support) - Posted 2 years ago

Hi Vrinda, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb

Posted 2 years ago

“Lauren Thatcher was prompt, professional, concise - a breath of fresh air. Everything resolved very quickly. Thank you Lauren. You are a rare bread these days.”

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(Support) - Posted 2 years ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lauren. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

“Patient and didn't just fob me off telling me what I needed to do but took me through the steps - and I learnt why it was an issue in the first place! Thanks!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Ronnie was fantastic very helpfull very professional a credit to Cobweb”

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(Support) - Posted 2 years ago

Hi John, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronnie. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 2 years ago

“Superb service!”

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(Support) - Posted 2 years ago

Hi Toby, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“speedy knowledegable and user friendly”

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(Support) - Posted 2 years ago

Hi Dave, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

“Alex was efficient and quick and helped me walk through some pretty basic issues that I had not been able to resolve--and he was not impatient about me being a dummy”

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(Support) - Posted 2 years ago

Hi Justine, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Alex. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 years ago

“good communication”

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(Support) - Posted 2 years ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Great speedy service thank you”

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(Support) - Posted 2 years ago

Hi Amanda, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 7,820 reviews