Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Alex was fantastic and I appreciate his patience and multiple avenues explored to resolve my case.”

Helpful Report

(Support) - Posted 2 years ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind Regards Cobweb

Posted 2 years ago

“Very professional, knowledgeable, friendly service. Our migration (for us) seemed complex (though probably not for Cobweb), but they took the time to listen to our concerns and where able to support us through the migration process. Hoping for the same for the ongoing support.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Tom, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Fantastic support from Mitchell this morning! Great service as always :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“FANTASTIC AND PROFESSIONAL”

Helpful Report

(Support) - Posted 2 years ago

Hi Melvin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 years ago

“Understood the issue and resolved very quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Fast response. Thank you.”

Helpful Report

(Support) - Posted 2 years ago

HI Graham, Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Kind regards Cobweb

Posted 2 years ago

“Good service, quick response”

Helpful Report

(Support) - Posted 2 years ago

Hi Gaetano, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 years ago

“Very speedy and Alex was very helpful. Thank you.”

Helpful Report

(Support) - Posted 2 years ago

Hi Phillip, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Alex. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Mitchell was very helpful and hopefully managed to resolve the issue.”

Helpful Report

(Support) - Posted 2 years ago

hi, We are glad Mitchell was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Excellent response and very quick resolution of the issue.”

Helpful Report

(Support) - Posted 2 years ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 years ago

“Swift relevant response Blessings, Vince”

Helpful Report

(Support) - Posted 2 years ago

Hi Vince, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Michael was incredibly helpful in what could have been a critical situation. It’s greatly appreciated”

Helpful Report

(Support) - Posted 2 years ago

Hi Steve, We are glad Michael was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Good service”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 2 years ago

“Speedy and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Great knowledgeable and quick to fix and help with issue.”

Helpful Report

(Support) - Posted 2 years ago

Hi Amanda, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 years ago

“Michael provided expert support and resolved my Outlook issue quickly and effectively. Very polite and very professional.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Michael. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Great support from the team at Cobweb even though the issue was with another supplier, they went the extra mile to support us and get the issue resolved”

Helpful Report

(Support) - Posted 2 years ago

Hi Tim, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“We emailed a query across first thing in the morning and by the afternoon our issue had been resolved.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 years ago

“Ronny Thanks for your help. The hardware is old 32 bit (but very good): the software is also old - it cost $7,000 (and is not replaceable) - however it earns £60K to £80k per annum and has done so for more than 20 years. I will use a 64 bit laptop for email. Regards Dr Ed Dr E Clymer EngD CEng MIM Emeritis professor of plastics engineering at Brunel University”

Helpful Report

(Support) - Posted 2 years ago

Hi Edmund, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronny. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

“Technician was quick and to the point and very helpful.”

Helpful Report

(Support) - Posted 2 years ago

Hi Mark, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 years ago

Cobweb is rated 4.7 based on 7,661 reviews