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Cobweb Reviews

4.8 Rating 8,239 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Evan was very helpful and I discovered after his recommendation that I couldn't see my contacts on outlook as my smartphone wasn't set up properly.”

Helpful Report

(Support) - Posted 5 years ago

Hi Mike We are really pleased to hear that Evan was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“The service is prompt”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Rory was excellent thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Neil We are really happy to hear you were pleased with the support provided by Rory, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Always polite and knowledgeable”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your feedback, have a great day! Kind regards Cobweb

Posted 5 years ago

“Thanks to Evan for being so patient, not just with resolving the issue but dealing with phone and internet issues that tripped us up along the way!”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review and feedback for Evan. Regards, Cobweb

Posted 5 years ago

“Good. It was fine.”

Helpful Report

(Support) - Posted 5 years ago

Hi Jane Thank you for your review. Regards, Cobweb

Posted 5 years ago

“.............”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 5 years ago

“Very quick resolution to my issue - thanks”

Helpful Report

(Support) - Posted 5 years ago

Hi We are really pleased to hear that. Kind regards Cobweb

Posted 5 years ago

“Great thanks Alex, just checked and all looking good”

Helpful Report

(Support) - Posted 5 years ago

Hi Thomas We are really pleased to hear Alex was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Declan was very helpful, polite and very patient!”

Helpful Report

(Support) - Posted 5 years ago

Hi Colin We are really pleased to hear that Declan was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Great support, good information.”

Helpful Report

(Support) - Posted 5 years ago

Hi Adrian We are delighted to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Evan was highly competent, efficient, patient and engaging. There are still some issues with how our service is administered by Cobweb which may or may not be a function of how our contact with Cobweb is typically indirect, via our retained IT consultants Onlico, who set up the Cobweb hosting originally when we decided we no longer wanted to keep servers on our premises, and I'm therefore being asked, for example, to complete this survey under the identity of my former assistant 'Lisa' who has not been in our employ for nearly 10 years now!”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for your review and feedback. In order to update your admin details please contact our Customer Relations department at customerrelations@cobweb.com. Kind regards Cobweb

Posted 5 years ago

“Thanks for your prompt response”

Helpful Report

(Support) - Posted 5 years ago

Hi Thomas Thank you for your 5 star review! Kind Regards Cobweb

Posted 5 years ago

“professional, friendly and supportive”

Helpful Report

(Support) - Posted 5 years ago

Hi Roger Thank you so much for your feedback, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Very helpfull and quick solution to the email hack we encountered, thanks!”

Helpful Report

(Support) - Posted 5 years ago

Hi Thomas We are really pleased to hear our support team was able to assist, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“I am grateful for the support and patience! I received.”

Helpful Report

(Support) - Posted 5 years ago

Hi We are really pleased to hear you are happy with the support provided, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Excellent quick application of a licence”

Helpful Report

(Support) - Posted 5 years ago

Hi Andrew Thank you so much for your review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Service provided very good”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“Marc was very patient, and managed to resolve the issue completely.”

Helpful Report

(Support) - Posted 5 years ago

Hi Ben We are really pleased to hear that Marc was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“Placed call after sending email. Took a while to get through, but engineer provided good support”

Helpful Report

(Support) - Posted 5 years ago

Hi Thomas Thank you so much for your feedback. Kind regards Cobweb

Posted 5 years ago

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Cobweb is rated 4.8 based on 8,239 reviews