Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,651 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Totally unhelpful support haven't rang you guys for months I make one phone call to you to try and get some help and completely unhelpful this is exactly why we're leaving and moving to Google”

Helpful Report

(Support) - Posted 3 months ago

“very qick and efficient”

Helpful Report

(Support) - Posted 3 months ago

Hi Darren, Thank you for your excellent 5-star review! We're thrilled to know you found our service quick and efficient. Your satisfaction is our top priority, and we truly appreciate your feedback! Best wishes, Team Cobweb

Posted 3 months ago

“Cobweb pretty much do what they say they will. I don't find their dashboard particularly user-friendly, but they appear to be updating things, so hopefully that will include some user-friendliness improvements.”

Helpful Report

(Support) - Posted 3 months ago

Hi Martin, Thank you for your thoughtful 4-star review! We're glad to hear that Cobweb is delivering on its promises. We appreciate your feedback on the dashboard and assure you that we are constantly working on updates to improve user experience. Your insights are invaluable to us! Best wishes, Team Cobweb

Posted 3 months ago

“Michael was great thank you for supporting me on my issue.”

Helpful Report

(Support) - Posted 3 months ago

Hi Hussam, Thank you for your wonderful 5-star review! We're thrilled to hear that Michael was able to support you effectively with your issue. Your feedback means a lot to us, and we're always here to help! Warm regards, Team Cobweb

Posted 3 months ago

“Dealt with query quickly and efficiently”

Helpful Report

(Support) - Posted 3 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're so glad to hear that we could address your query quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team Cobweb

Posted 3 months ago

“Many thanks for the assistance once again Oliver, was a great help!”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi Edward, Thank you for your wonderful 5-star review! We're delighted to hear that Oliver was able to assist you and make the process smoother for you. Your appreciation means a lot to us, and we're always here to help you whenever needed! Warm regards, Team Cobweb

Posted 3 months ago

“One of our email accounts got hacked which led to emails not being received. Josh immediatly knew what the issue was likley to be and resolved it super quick. We also had a few follow on queries to make sure our systems weren't compromised etc and Josh looked into it promptly and reassured us.”

Helpful Report

(Support) - Posted 3 months ago

Hi Natalie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Josh was able to quickly identify and resolve the issue with your email account. It's our priority to ensure your systems are secure and your concerns are addressed promptly. If you have any more questions in the future, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 3 months ago

“thanks evan”

Helpful Report

(Support) - Posted 3 months ago

Hi Glen, Thank you for your awesome 5-star review! We appreciate your kind words and are here to assist you whenever you need us. Your support truly motivates our team to keep delivering the best service possible! Warm regards, Team Cobweb

Posted 3 months ago

“Excellent prompt attention to our email issue”

Helpful Report

(Support) - Posted 3 months ago

Hi James, Thank you for your excellent 5-star review! We're so glad to hear that our prompt attention to your email issue made a positive impression. Your satisfaction is our priority, and we're always here to help! Warm regards, Team Cobweb

Posted 3 months ago

“Quick response which I am delighted with. Details given which are helpful. Seems strange that Mac Book 2017 can't carry latest version of OS and therefore can't host the teams app. Thanks”

Helpful Report

(Support) - Posted 3 months ago

Hi Theresa, Thank you for your insightful 5-star review! We're delighted to hear that our quick response and helpful details met your expectations. It can indeed be surprising how tech limits can affect app usage, but we're here to assist you with any further questions! Warm regards, Team Cobweb

Posted 3 months ago

“I do not have inhouse support. Cobweb has provided outstanding support.”

Helpful Report

(Support) - Posted 3 months ago

Hi Peter, Thank you for your fantastic 5-star review! We’re thrilled to hear that our support has been outstanding for you. Your feedback means the world to us and inspires us to keep delivering top-notch service! Warm regards, Team Cobweb

Posted 3 months ago

“Ronny sorted a simple Outlook removal task where I sought guidance. Sorted simply and cleanly like a Good Cobweb Arachnid”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Thank you for your amazing 5-star review! We’re delighted to hear that Ronny was able to help you with your Outlook removal task so smoothly. Your kind words shine bright like the best Cobweb creations! Warm regards, Team Cobweb

Posted 3 months ago

“A very prompt and helpful response, thank you!”

Helpful Report

(Support) - Posted 3 months ago

Hi Matt, Thank you for your wonderful 5-star review! We’re so glad to hear that you found our response prompt and helpful. Your support encourages us to continue providing excellent service! Warm regards, Team Cobweb

Posted 3 months ago

“Great support, fast response :)”

Helpful Report

(Support) - Posted 3 months ago

Hi Kevin, Thank you for your fantastic 5-star review! We’re thrilled to hear that you received great support and a fast response. Your feedback encourages us to keep providing top-notch service! Warm wishes, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your glowing 5-star review! We're so glad to hear that our team was able to understand and resolve your issue swiftly. Your feedback means the world to us, and it inspires us to keep striving for excellence. Best wishes, Team Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your incredible 5-star review! We’re delighted to hear that we could resolve your issue quickly and effectively. Your kind words truly motivate our team to continue delivering great service. Best regards, Team Cobweb

Posted 3 months ago

“Understood my issue and able to very quickly sort out my issue.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi Andrew, Thank you for your wonderful 5-star review! We're so pleased to hear that we quickly understood and resolved your issue. Your satisfaction is what drives us, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb

Posted 3 months ago

“Really quick to respond and usually resolved within a couple of hours at most.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to know that we could respond quickly and resolve your issue so efficiently. Your satisfaction is our top priority, and we appreciate your feedback! Warm wishes, Team Cobweb

Posted 3 months ago

“We had some issues with access this morning and Cobweb were amazing and resolved the issue so quickly. Cannot recommend this company enough. Every member of the team are brilliant.”

Helpful Report

(Support) - Posted 3 months ago

Hi Sian, Thank you for your amazing 5-star review! We're so glad to hear that our team was able to resolve the access issue quickly. Your recommendation means the world to us, and we're proud of our brilliant team who always strive to deliver great service. Best wishes, Team Cobweb

Posted 3 months ago

“Very helpful and fast resolution. Thanks!”

Helpful Report

(Support) - Posted 3 months ago

Hi Kelvin, Thank you for your fantastic 5-star review! We're delighted to hear that you found our service helpful and speedy. It's always our goal to resolve issues quickly, and your feedback truly brightens our day! Best wishes, Team Cobweb

Posted 3 months ago

Cobweb is rated 4.7 based on 7,651 reviews