Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,981 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Only improvement I would say would be more specific instructions could have been provided to follow”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. We’ll take your note about providing clearer instructions into account. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Requested reset of passwords. Had an initial problem with a bad ID verification link but all sorted shortly thereafter. Thanks to Evan!”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support and that the password reset issue was sorted quickly. We’ll pass on your thanks to Evan. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very helpful and speedy”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Great support :)”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Excellent stuff thanks for the help matt”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the help, and we’ll pass on your thanks to Matt. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“rONNY SORTED THE PROBLEM IMMEDIATELY”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad Ronny sorted the problem immediately. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Cibi was fantastic as always”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad Cibi was fantastic as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“very quick response, helpful and clear, good knowledge of the wider MS issue, and pragmatic to wait to see if it would be fixed overnight - which it was. thank you.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found our response quick, helpful, and that the issue was resolved overnight. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very helpful and my issue solved quickly. Very pleased.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found our support very helpful and that your issue was solved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very Good Support”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found our support very good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Very patient and understanding of those who are not highly IT literate”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found us patient and understanding. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“To my satisfaction”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Reuben was quick to respond to my request for assistance and was able to resolve my problem within a few minutes, using remote support.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad Reuben was quick to respond and could resolve your problem within minutes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Laptop arrived before expected. Thank you”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad the laptop arrived before expected and that you’re happy with it. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Top class outfit, the Cobweb team have been excellent and would not hesistate to recommend.”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad the Cobweb team was excellent and you’d recommend us. If there’s anything else we can help with, just let us know. Warm regards, Team Cobweb

Posted 3 months ago

“Professional service - fast and efficient”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad the service was professional, fast and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“As a long term very small long term user everything works well with the possible exception of Cobweb customer interface changes, a major one of which has now been encountered and is in the process of being evaluated.”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad things generally work well, and we appreciate you flagging the Cobweb interface changes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“being closed as i had'nt responded from an eamil less than 24 hours earlier?!”

Helpful Report

(Support) - Posted 3 months ago

Hi there, We’re sorry to hear your experience didn’t meet expectations. We’ll review this as a priority and someone will be in touch to discuss further. Kind regards, Team Cobweb

Posted 3 months ago

“Sorry Mike, I thought I replied! Thanks for the info though, I'll look into it”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found the info helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

“Good advice, fast delivery.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi there, Thanks for your review! We’re glad you found the advice helpful and that the delivery was fast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 months ago

Cobweb is rated 4.8 based on 7,981 reviews