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Cobweb Reviews

4.8 Rating 8,190 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good thanks”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found it very good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Very helpful”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found it very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“On the case until resolved.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad we could stay on the case until it was resolved. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“very good and fast”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found the service very good and fast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Very quick and professional assistance”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found the assistance quick and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Cibi was lovely, diligent, and very helpful!”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found Cibi lovely, diligent, and very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“very quick”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found the service very quick. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“it took a long time for a reswponse”

Helpful Report

(Support) - Posted 4 months ago

Hi there, We’re sorry it took a long time for a response. We’ll review our processes to improve response times and ensure you receive timely help in the future. If you need assistance now, please let us know. Warm regards, Team Cobweb

Posted 4 months ago

“As always, very friendly and helpful”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We're glad you found the service very friendly and helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Thoroughly investigated and very happy with the report and reccomendations.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you found the report and recommendations thorough and helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“I was kept up to date status regarding the status of the issue in a timely manner. The communication I received was clear and easy to understand.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad your status updates were timely and the communication was clear and easy to understand. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Request quickly acknowledged and actioned”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad your request was acknowledged quickly and actioned. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Friendly & efficient in helping my IT issue”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad our friendly and efficient help made a difference. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Resolved issue, under challenging circumstances.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad the issue was resolved under challenging circumstances. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Issue quickly resolved”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad the issue was resolved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Great empathic dialogue - thank you Evan Mike”

Helpful Report

(Support) - Posted 4 months ago

Hi Mike, Thanks for your feedback. We’re glad you found the dialogue empathic and that Evan helped. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“Great service”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you’re happy with the service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

“i didnt receive any help or reassurance. i received a fake email and invoice identical to the real thing.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, We’re very sorry you received a fake email and invoice. That’s unacceptable, and we’ll investigate immediately to understand how this happened and prevent it from recurring. We’ll also review our security measures and communications to ensure you receive genuine, clearly identifiable messages in the future. If you need assistance now, let us know and we’ll support you directly. Kind regards, Team Cobweb

Posted 4 months ago

“Excellent service! Always on the ball at resolving issues when they arise.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thanks for your feedback. We’re glad you’re happy with the service and that issues are resolved promptly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 months ago

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Cobweb is rated 4.8 based on 8,190 reviews