Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,770 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thank you for your stellar review! We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and it motivates us to keep delivering outstanding service! Warm wishes, Team Cobweb

Posted 4 months ago

“Helpful and efficient”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Lynsey, Thank you for your fantastic review! We're so glad to hear that you found our service helpful and efficient. Your kind words inspire us to continue providing the best support possible! Warm regards, Team Cobweb

Posted 4 months ago

“Very good service with deployment of Cybergraph onto our Mimecast estate.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Nick, Thank you for your excellent review! We’re delighted to hear that you had a positive experience with the deployment of Cybergraph on your Mimecast estate. Your feedback is invaluable and encourages us to keep up the great work! Best wishes, Team Cobweb

Posted 4 months ago

“resolved thank yoiu for comign back to me quickly”

Helpful Report

(Support) - Posted 4 months ago

Hi Karina, Thank you for your wonderful review! We're happy to hear that we could resolve your issue quickly. Your feedback is greatly appreciated and inspires us to keep providing top-notch service! Warm regards, Team Cobweb

Posted 4 months ago

“Great support from Chris as usual :)”

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(Support) - Posted 4 months ago

Hi Kevin, Thank you for your great review! We're thrilled to hear that Chris provided you with excellent support once again. Your satisfaction means a lot to us and keeps our team motivated to deliver the best service possible! Warm regards, Team Cobweb

Posted 4 months ago

“Really helpful and dealt with the issue rapidly.”

Helpful Report

(Support) - Posted 4 months ago

Hi Anne, Thank you for your fantastic review! We're glad to hear that our team was able to address your issue quickly and effectively. Your feedback keeps us motivated to provide the best service possible! Warm regards, Team Cobweb

Posted 4 months ago

“All dewalt with via e-mail. Evan was clear in all messaging and waited responses before taking action. A pleasure to deal with.”

Helpful Report

(Support) - Posted 4 months ago

Hi Brad, Thank you for your wonderful review! We're delighted to hear that Evan provided clear communication and made your experience a pleasure. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service! Warm regards, Team Cobweb

Posted 4 months ago

“As always, most helpful, esoecially Josh and Ronny. Many thanks”

Helpful Report

(Support) - Posted 4 months ago

Hi Sue, Thank you for your lovely review! We're thrilled to hear that Josh and Ronny provided you with such helpful support. Your appreciation means the world to us and motivates our team to keep delivering excellent service! Warm wishes, Team Cobweb

Posted 4 months ago

“Very good support”

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(Support) - Posted 4 months ago

Hi Oliver, Thank you for your fantastic review! We're so glad to hear that you found our support to be very good. Your satisfaction is our priority, and your kind words truly encourage us to keep delivering the best service we can! Best wishes, Team Cobweb

Posted 4 months ago

“Great client care”

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(Support) - Posted 4 months ago

Hi Peter, Thank you for your fantastic review! We're so pleased to hear that you experienced great client care with us. Your satisfaction is what drives us to continually improve our service, and your kind feedback truly motivates our team! Warm regards, Team Cobweb

Posted 4 months ago

“Super speedy resolution enabling me to get on with my day!”

Helpful Report

(Support) - Posted 4 months ago

Hi Jo, Thank you for your wonderful review! We're delighted that our speedy resolution helped you get back to your day without any hassle. Your satisfaction is our top priority, and your kind words truly inspire us! Warm regards, Team Cobweb

Posted 4 months ago

“Great help”

Helpful Report

(Support) - Posted 4 months ago

Hi Muhammed, Thank you for your great review! We're thrilled to know that our team was able to help you effectively. Your feedback means a lot to us and motivates us to keep providing outstanding support! Best wishes, Team Cobweb

Posted 4 months ago

“Josh Lake was an amazing support after i had technical issues with my mailbox. No question was too much for him and he dealt with it himself frm start to finish. Thank you”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thank you for your amazing review! We're so glad to hear that Josh provided such supportive and effective assistance with your mailbox issues. It's fantastic when our team can help, and your kind words mean a lot to us! Best wishes, Team Cobweb

Posted 4 months ago

“Great care with a client with very obvious limited IT skills”

Helpful Report

(Support) - Posted 4 months ago

Hi Peter, Thank you for your fantastic review! We're glad to hear that our team provided great care while assisting you, especially considering your unique IT needs. Your feedback encourages us to continue delivering personalized support to all our clients! Kind regards, Team Cobweb

Posted 4 months ago

“The support agent Josh was excellent, extremely knowledgeable and professional. A great job.”

Helpful Report

(Support) - Posted 4 months ago

Hi W, Thank you for your wonderful review! We're delighted to hear that Josh provided you with excellent support and showcased his knowledge and professionalism. Your feedback truly inspires us to continue delivering outstanding service! Best wishes, Team Cobweb

Posted 4 months ago

“Joshua was excellent today. Sorted my email intercept issue out very quickly and efficiently. Explained everything in plain English so was easy to understand. Been a delight!”

Helpful Report

(Support) - Posted 4 months ago

Hi Terry, Thank you for your fantastic review! We're thrilled to hear that Joshua was able to quickly resolve your email intercept issue and explain everything in plain English. Your kind words truly motivate us to keep delivering excellent service! Warm regards, Team Cobweb

Posted 4 months ago

“We suffered our first malicioius mail breach which was swiftly thwarted by Evans Cook. It was a new form of attack that bypassed Mimecast. Cobweb's security team excelled in getting us back up and running within an hour.”

Helpful Report

(Support) - Posted 4 months ago

Hi Ash, Thank you for your incredible review! We’re so pleased to hear that our team was able to swiftly address the malicious mail breach and get you back on track in no time. Your trust in our expertise is greatly appreciated, and we’re always here to support you with the highest level of security! Warm regards, Team Cobweb

Posted 4 months ago

“I had a simple request and i was emailed within a few minutes and the request was dealt with straight away.”

Helpful Report

(Support) - Posted 4 months ago

Hi Fred, Thank you for your great review! We're so pleased to hear that your request was handled swiftly and efficiently. Your satisfaction means the world to us, and we're always here to help! Warm regards, Team Cobweb

Posted 4 months ago

“Efficient and secure”

Helpful Report

(Support) - Posted 4 months ago

Hi Michael, Thank you for your wonderful review! We're delighted to hear that you found our service efficient and secure. Your confidence in us fuels our commitment to providing top-notch support every day! Warm regards, Team Cobweb

Posted 4 months ago

“Whenever I have an issue and need to call the technical support team at Cobweb, I get exemplary service. Thanks guys!”

Helpful Report

(Support) - Posted 4 months ago

Hi Yvonne, Thank you so much for your fantastic review! We're thrilled to hear that our technical support team consistently provides you with exemplary service. Your feedback inspires us to keep striving for excellence in everything we do! Warm regards, Team Cobweb

Posted 4 months ago

Cobweb is rated 4.7 based on 7,770 reviews