Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,770 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Very efficient. My query was resolved quickly and correctly”

Helpful Report

(Support) - Posted 4 months ago

Hi Nicholas, Thank you for your fantastic review! We're thrilled to hear that your query was resolved quickly and to your satisfaction. It's always our goal to provide efficient service, and your feedback reinforces our commitment! Warmest regards, Team Cobweb

Posted 3 months ago

“Cibi has been brilliant and sorted out my problem. Cibi and Jamie are excellent!”

Helpful Report

(Support) - Posted 4 months ago

Hi Susan, Thank you for your wonderful review! We're delighted to hear that Cibi and Jamie provided excellent support and resolved your issue. Your satisfaction is our top priority, and we truly appreciate your kind words! Warmest regards, Team Cobweb

Posted 3 months ago

“THe IDE checks are vqry long winded”

Helpful Report

(Support) - Posted 4 months ago

Hi Anthony, Thank you for your review! We appreciate your feedback about the IDE checks being a bit lengthy. We're always looking for ways to improve the experience, and your comments help us in that process. If you have any additional suggestions, feel free to share! Best wishes, Team Cobweb

Posted 4 months ago

“Helpful and efficient”

Helpful Report

(Support) - Posted 4 months ago

Hi Lynsey, Thank you for your fantastic review! We're so pleased to hear that you found our service helpful and efficient. Your positive feedback truly motivates us to keep delivering the best experience possible! Warmest regards, Team Cobweb

Posted 4 months ago

“Ronnie was extremely helpful”

Helpful Report

(Support) - Posted 4 months ago

Hi Zoe, Thank you for your fantastic review! We're thrilled to hear that Ronnie was able to assist you so effectively. Your kind words motivate us to continue providing exceptional service! Warmest regards, Team Cobweb

Posted 4 months ago

“Simple precautionary security measures taken swiftly”

Helpful Report

(Support) - Posted 4 months ago

Hi Ash, Thank you for your excellent review! We're glad to hear our precautionary security measures provided you with peace of mind. Your feedback is invaluable and drives us to stay swift and effective in our approach. Best wishes, Team Cobweb

Posted 4 months ago

“Great experience as always. Professional, helpful, and quickly.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Daniel, Thank you so much for your wonderful review! We're delighted that you had a great experience with us and found our team to be professional and helpful. Your feedback truly inspires us to keep providing quick and effective service! Warmest regards, Team Cobweb

Posted 4 months ago

“all good thanks for the help”

Helpful Report

(Support) - Posted 4 months ago

Hi Simon, Thank you for your positive review! We’re glad to hear you found our help useful. Your feedback encourages us to keep up the great work! Best wishes, Team Cobweb

Posted 4 months ago

“I have used Cobweb for many years and have not often had to phone Tech Support, but on the rare occasions I've needed to, I've found the support to be outstanding.”

Helpful Report

(Support) - Posted 4 months ago

Hi Simon, Thank you for your fantastic review! We're thrilled to hear that you've enjoyed our support over the years. Your appreciation for our tech support means a lot to us and motivates our team to keep delivering outstanding service! Warm regards, Team Cobweb

Posted 4 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 months ago

Hi, Thank you for your 5 star review. Kind regards Cobweb

Posted 4 months ago

“Very efficient and friendly comms via e-mail. Thank you.”

Helpful Report

(Support) - Posted 4 months ago

Hi Brad, Thank you for your wonderful review! We’re thrilled to hear that you found our communications efficient and friendly. Your support inspires us to continue providing great service! Warm regards, Team Cobweb

Posted 4 months ago

“Very fast response”

Helpful Report

(Support) - Posted 4 months ago

Hi there, Thank you for your amazing review! We’re so pleased to hear that you experienced a very fast response. Your satisfaction encourages us to keep up our swift service! Warm regards, Team Cobweb

Posted 4 months ago

“Thank you very much for your prompt response.”

Helpful Report

(Support) - Posted 4 months ago

Hi Samuel, Thank you very much for your fantastic review! We’re glad to hear that our prompt response met your expectations. Your appreciation means a lot to us and drives our commitment to excellent service! Warm regards, Team Cobweb

Posted 4 months ago

“didnt really fix teh issue followed instructions howveer it didnt work. Joshua seemed like a great guy but it didnt fix my problem.”

Helpful Report

(Support) - Posted 4 months ago

“Helpful and efficient”

Helpful Report

(Support) - Posted 4 months ago

Hi Lynsey, Thank you for your kind review! We’re delighted to hear that you found our service helpful and efficient. Your feedback is truly appreciated and encourages us to maintain our high standards! Warm regards, Team Cobweb

Posted 4 months ago

“Always excellent technical support”

Helpful Report

(Support) - Posted 4 months ago

Hi Stuart, Thank you so much for your wonderful review! We’re thrilled to know that you have always received excellent technical support from us. Your feedback inspires our team to continue providing top-quality service! Warm regards, Team Cobweb

Posted 4 months ago

“Great assistance from Ronny.”

Helpful Report

(Support) - Posted 4 months ago

Hi Adrian, Thank you for your excellent review! We’re thrilled to hear that Ronny provided you with great assistance. Your positive feedback truly motivates our team to keep delivering top-notch service! Warm regards, Team Cobweb

Posted 4 months ago

“All sorted very smoothly”

Helpful Report

(Support) - Posted 4 months ago

Hi Wendy, Thank you for your fantastic review! We’re so glad to hear that everything was sorted smoothly for you. Your satisfaction is our priority, and your kind words truly inspire us to keep doing what we do best! Warm regards, Team Cobweb

Posted 4 months ago

“Cobweb consistently manage to do achieve what we want from a managed service. A reliable service backed up by knowledgeable and helpful staff.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi there, Thank you for your amazing review! We’re delighted to hear that our team continues to deliver the reliable service you expect. Your kind words about our knowledgeable staff truly motivate us to maintain our high standards! Warm regards, Team Cobweb

Posted 4 months ago

“Problem resolved, issue with Microsoft Dealt with very efficiently by Jamie”

Helpful Report

(Support) - Posted 4 months ago

Hi Philip, Thank you for your wonderful review! We’re so pleased to hear that Jamie efficiently resolved your issue with Microsoft. Your feedback means a lot to us and encourages our team to keep up the great work! Warm regards, Team Cobweb

Posted 4 months ago

Cobweb is rated 4.7 based on 7,770 reviews