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Cobweb Reviews

4.7 Rating 6,314 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, concise and resolved”

(Support) - Posted 3 months ago

Hi Simon, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Great support from Chris.”

(Support) - Posted 3 months ago

Hi Garth, We are glad Chris was able to assist. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“The issue is resolved extremely quickly with in-depth knowledge from the team.”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Josh was very helpful and resolved the issue quickly! very professional”

(Support) - Posted 3 months ago

Hi Vikki, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind Regards Cobweb

Posted 3 months ago

“The best experience I have had with Cobweb yet so far with James, he was knowledgeable and explained everything really clearly to help resolve my query. Thank you very much!”

(Support) - Posted 3 months ago

Hi, Thank you for your review. Given your feedback, we will call to check this has been resolved for you by James. If you would like to provide any further feedback, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Cobweb technical support was great as always! Very helpful and made sure everything was sorted for us.”

(Support) - Posted 3 months ago

Hi Brian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Great customer service from Lauren, thank you!”

(Support) - Posted 3 months ago

Hi Lee, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Lauren and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“I was pleased with the speed of response and ease of sorting my request.”

(Support) - Posted 3 months ago

Hi Deborah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Brilliant”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 3 months ago

“Outstanding professionalism. Very responsive. Easy to use.”

(Support) - Posted 3 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 3 months ago

“Very prompt and helpful”

(Support) - Posted 3 months ago

Hi Jenny, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 3 months ago

“Very professional. Quick to understand the issue and the threat to our cyber security. Quick to resolve the issue. Polite and courteous service. Overall very pleased indeed with the support provided.”

(Support) - Posted 3 months ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Michael was excellent - got onto the issue immediately... fixed it... and then called to check that it was done at my end. First class service.”

(Support) - Posted 3 months ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind Regards Cobweb

Posted 3 months ago

“No complaints at all. Situation was resolved exceedingly quickly. Many thanks!”

(Support) - Posted 3 months ago

Hi Graham, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Lisa

Posted 3 months ago

“Seamless journey - thank you”

(Support) - Posted 4 months ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Lloyd was a superstar, he was very responsive, very helpful and did a great job.”

(Service Addition) - Posted 4 months ago

hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd. Please do let us know if there is anything else we can help you with. Kind regards Cobwe

Posted 3 months ago

“Michael was very helpful and patient. He explained everything very clearly.”

(Support) - Posted 4 months ago

Hi, Thank you for your review. Given your comments, if you would like to provide any further feedback, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Cobweb Tech Support did a great job of resolving a series of minor issues with Outlook for us :)”

(Support) - Posted 4 months ago

Hi Phil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 4 months ago

“James did very well. Bit of a struggle: but we got there.... Big well done. My thanks Dr Ed Clymer”

(Support) - Posted 4 months ago

Hi Edmund, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. Kind regards Cobweb

Posted 4 months ago

“Really efficient response after logging support ticket.”

(Support) - Posted 4 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 4 months ago

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Cobweb is rated 4.7 based on 6,314 reviews