Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,790 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“great service as always, knowledgable staff and quick quick fix.”

Helpful Report

(Support) - Posted 1 year ago

Hi Jim, That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Great support and reassurance from Josh today. Thanks!”

Helpful Report

(Support) - Posted 1 year ago

Hi Keileigh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Helpful and timely support. Very professional!”

Helpful Report

(Support) - Posted 1 year ago

Hi Caroline, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent, respsonded very quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi Sue, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb

Posted 1 year ago

“Michael sorted out and explained the answer to my query”

Helpful Report

(Support) - Posted 1 year ago

Hi David, That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“My problem was sorted out very quickly without fuss.”

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(Support) - Posted 1 year ago

Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“very good thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Efficient and quick to sort the issue. Also advised possibly how/why the issue had occured and how I could attempt to fix next time should I need to.”

Helpful Report

(Support) - Posted 1 year ago

Hi Chrisie, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent service and communication throughout the support request.”

Helpful Report

(Support) - Posted 1 year ago

Hi Stephnie, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb

Posted 1 year ago

“Prompt response, took time to understand the issue, provided a solution and actioned it quickly.”

Helpful Report

(Support) - Posted 1 year ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb

Posted 1 year ago

“10 marcher numismatic.”

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(Support) - Posted 1 year ago

Posted 1 year ago

“excellent response”

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(Support) - Posted 1 year ago

Posted 1 year ago

“Very quick response. Thankyou”

Helpful Report

(Support) - Posted 1 year ago

Hi Denis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“COBWEB answers the phone, responds to emails and sorts issues. Professional and reiable.”

Helpful Report

(Support) - Posted 1 year ago

Hi Paul We appreciate you taking the time to provide a review for Cobweb. Thank you Regards, Cobweb

Posted 1 year ago

“Mark was very knowledgeable and helpful and resolved my issue.”

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(Support) - Posted 1 year ago

Hi Mike That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“No fuss, no bother just good sertvice, thanks Marc.”

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(Support) - Posted 1 year ago

HI Tony, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Very knowledgeable (and patient) agent who guided and helped me through my problem. Excellent support”

Helpful Report

(Support) - Posted 1 year ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very helpful and polite”

Helpful Report

(Support) - Posted 1 year ago

Hi Admin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I was suprsied when they increased thmonthlycharge to £10 per week out of the blue to double that existing, but thus far they aghve been cooperative inadvsoing an alterntive procedure”

Helpful Report

(Support) - Posted 1 year ago

Hi Nicholas, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 1 year ago

“Andrew was very helpful and efficiently and effectively dealt with our instructions.”

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(Service Addition) - Posted 1 year ago

Hi Bill, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Andrew and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 7,790 reviews