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Cobweb Reviews

4.8 Rating 8,200 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Malicoius mail handlesefficeiently by Cobweb Support
Helpful Report
(Support) - Posted 1 year ago
Hi Ash, Thank you for your outstanding 5-star review! We’re thrilled to hear that our support team was able to handle your concerns efficiently. Your feedback means the world to us and encourages us to keep up the great work. Warm wishes, Team Cobweb
Posted 1 year ago
Reliable and professional supplier
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(Support) - Posted 1 year ago
Hi Nick, Thank you for your fantastic 5-star review! We’re delighted to hear that you find us reliable and professional. Your positive feedback motivates us to keep delivering the high-quality service we strive for every day. Warm regards, Team Cobweb
Posted 1 year ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 1 year ago
Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback inspires us to keep providing top-notch service! Warmest regards, Team Cobweb
Posted 1 year ago
Efficient and knowledgeable.
Helpful Report
(Support) - Posted 1 year ago
Hi there, Thank you for your fantastic 5-star review! We are so pleased to hear that you found our service efficient and knowledgeable. Your positive feedback is greatly appreciated and motivates us to keep delivering the best support possible. Warm regards, Team Cobweb
Posted 1 year ago
I've been a Cobweb customer, and I have been very happy to introduce my clients to Cobweb, since the "Athene" days (so about thirty years or so) and have remained impressed throughout with their services and attitude towards customer support. In addition to reliability, Cobweb have gone above and beyond to provide "rescue" services to clients on more than one occasion. Cobweb's service offerings have been at the forefront of what is available at the time, and that, combined with excellent technical support when required, results in an outstanding service provider. Most recently, many thanks to Josh L for his support with some technical modifications I requested. The task was completed with prompt, helpful efficiency.
Helpful Report
(Support) - Posted 1 year ago
Hi Andrew, Thank you for your amazing 5-star review! We’re thrilled to hear that you’ve been a loyal Cobweb customer for so many years and appreciate your referrals to your clients. Your support and trust in our services mean the world to us. We're also glad that Josh L was able to assist you with efficiency and expertise. Your continued confidence in us spurs us on to maintain the high standards we strive for. Warm regards, Team Cobweb
Posted 1 year ago
Ronny rang on time and diligently answered every question we asked. Thank you, Ronny
Helpful Report
(Support) - Posted 1 year ago
Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that Ronny was able to assist you promptly and thoroughly. Your appreciation means a lot to us, and we're always here to help! Best wishes, Team Cobweb
Posted 1 year ago
Great service and resloved my issue with Outlook, very quickly.
Helpful Report
(Support) - Posted 1 year ago
Hi Julian, Thank you for your wonderful 5-star review! We're thrilled to hear that our team resolved your Outlook issue quickly. Your satisfaction is our priority, and we appreciate your kind words! Best wishes, Team Cobweb
Posted 1 year ago
The team responded quickly and professionally.
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(Support) - Posted 1 year ago
Hi there, Thank you for your awesome 5-star review! We're so pleased to hear that our team responded quickly and professionally. Your feedback fuels our commitment to providing top-notch service every day! Warm regards, Team Cobweb
Posted 1 year ago
Fast response toa potential security threat sort swiftly by the clever team at Cobweb
Helpful Report
(Support) - Posted 1 year ago
Hi Ash, Thank you for your fantastic 5-star review! We're delighted to hear that our clever team was able to respond swiftly to a potential security threat. Your safety and peace of mind are our top priorities, and we appreciate your recognition of our efforts. Warm regards, Team Cobweb
Posted 1 year ago
Always available and understanding of my IT incapabilities. Any problems always solved.
Helpful Report
(Support) - Posted 1 year ago
Hi Hugh, Thank you for your fantastic 5-star review! We’re thrilled to hear that our team has been available and understanding of your IT needs. It’s our pleasure to solve any issues you may face, and your support encourages us to keep striving for excellence! Warm regards, Team Cobweb
Posted 1 year ago
Evan was very helpful in assisting us with our issue. Although the issue was not caused by Cobweb or their systems he advised what steps are available to us to resolve the issue and has been following up weekly with deadline dates and clear explanations of the processes.
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(Support) - Posted 1 year ago
Hi Sarah, Thank you for your wonderful 5-star review! We're thrilled to hear that Evan was able to assist you and provide clarity during your situation. Your feedback means a lot to us, and we’re committed to maintaining the same level of support. Warm regards, Team Cobweb
Posted 1 year ago
Marc is efficient and helpful
Helpful Report
(Support) - Posted 1 year ago
Hi there, Thank you for your amazing 5-star review! We’re so pleased to hear that Marc was efficient and helpful in assisting you. Your kind words inspire us to continue providing great support! Warm regards, Team Cobweb
Posted 1 year ago
Thank you to the Cobweb team. I appreciate your sense of urgency to respond and fix my technical challenge so quickly. Michael provided a great source of knowledge and awesome attitude! I also value Richard French, project Mgr for Somerset, also reached out to get involved.
Helpful Report
(Support) - Posted 1 year ago
Hi Richard, Thank you for your fantastic 5-star review! We’re delighted to hear that our team, especially Michael and Richard French, could assist you so effectively. Your appreciation fuels our commitment to providing prompt and knowledgeable support! Warm regards, Team Cobweb
Posted 1 year ago
Minimum 10 characters.
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(Support) - Posted 1 year ago
Hi Sarah, Thank you for your incredible 5-star review! We're so happy to hear that you had a great experience with our team. Your support truly motivates us to keep delivering excellent service! Warm regards, Team Cobweb
Posted 1 year ago
Great service and very professional team. Support was quick and comprehensive Thanks
Helpful Report
(Support) - Posted 1 year ago
Hi Mark, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found our service quick and professional. Your feedback is incredibly valuable to us and drives our team to keep up the great work! Warm regards, Team Cobweb
Posted 1 year ago
Very efficient & resolved the issue!
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(Support) - Posted 1 year ago
Hi Hunter, Thank you for your amazing 5-star review! We're thrilled to hear that we could help resolve your issue efficiently. Your feedback means so much to us and motivates our team to keep delivering great service! Warm regards, Team Cobweb
Posted 1 year ago
Fantastic support, completed with diligence.
Helpful Report
(Support) - Posted 1 year ago
Hi Kim, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our support diligent and helpful. Your kind words inspire us to continue providing top-notch service! Warm regards, Team Cobweb
Posted 1 year ago
Email sync issue, really helped resolve. Thank you :)
Helpful Report
(Support) - Posted 1 year ago
Hi Martin, Thank you for your fantastic 5-star review! We're delighted to hear that we were able to resolve your email sync issue effectively. Your satisfaction is our priority, and we appreciate your kind words! Warm regards, Team Cobweb
Posted 1 year ago
Ronny was very patient and helpful. Issue fully resolved. Thanks again.
Helpful Report
(Support) - Posted 1 year ago
Hi Denis, Thank you for your wonderful 5-star review! We're so glad to hear that Ronny was able to assist you patiently and resolve your issue. Your appreciation means a lot to us and fuels our commitment to providing top-notch service! Warm regards, Team Cobweb
Posted 1 year ago
Extremely quick, professional - and friendly - service.
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(Service Addition) - Posted 1 year ago
Hi Richard, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced our quick, professional, and friendly service. Your feedback truly motivates us to keep delivering the best possible experience! Warm regards, Team Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 8,200 reviews