Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,780 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Can’t say more than very good”

Helpful Report

(Support) - Posted 11 months ago

Hi Anthony, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“good support but slow response time - had to chase”

Helpful Report

(Support) - Posted 11 months ago

Hi Andy, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 11 months ago

“Support I received was first class.”

Helpful Report

(Support) - Posted 11 months ago

Hi Gary, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 11 months ago

“The technical assistance I received was excellent, and very understanding. The only criticism I might have is the very lengthy wait to get through to technical assistance.”

Helpful Report

(Support) - Posted 11 months ago

Hi Roy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 11 months ago

“Checking fora security matter. Sorted by Ronnie fatser than a 10 Leg Spider from Maison Cobweb.”

Helpful Report

(Support) - Posted 11 months ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“Resolved my issue very quickly.”

Helpful Report

(Support) - Posted 11 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Thanks - Mitchell was reassuring”

Helpful Report

(Support) - Posted 11 months ago

Hi Ian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“Had a small problem syncing meeting provider formats which Ronnie sorted in a flash”

Helpful Report

(Support) - Posted 11 months ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind regards Cobweb

Posted 11 months ago

“Excellent follow up and ensures issues are resolved.”

Helpful Report

(Support) - Posted 11 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 11 months ago

“Friendly, knowledgeable people completing work as agreed on time and budget.”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Gareth, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“We are very happy with the support we have received. It is great to get a prompt responce - no delays on picking up the phone or responding to the reported issue.”

Helpful Report

(Support) - Posted 11 months ago

Hi Lynda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Marc was very clear, helpful and undertaken swiftly. Thank you.”

Helpful Report

(Support) - Posted 11 months ago

Hi Jacqueline, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“A Chancres Maxim Mutter”

Helpful Report

(Support) - Posted 11 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 11 months ago

“Very helpful and professional”

Helpful Report

(Support) - Posted 11 months ago

Hi Kate, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 11 months ago

“very fast in resolving the problem”

Helpful Report

(Support) - Posted 11 months ago

Hi Samantha, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 11 months ago

“Ronny is prompt reponse to my email and very helpful”

Helpful Report

(Support) - Posted 11 months ago

Hi Yue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“Great support”

Helpful Report

(Support) - Posted 11 months ago

Hi Kevin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Quick reliable.”

Helpful Report

(Support) - Posted 11 months ago

Hi Max, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Very efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 11 months ago

“Excellent service”

Helpful Report

(Service Addition) - Posted 11 months ago

Posted 11 months ago

Cobweb is rated 4.7 based on 7,780 reviews