Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,228 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cobweb Support sorted me out with one call, one e-mail, and got me back in immediately. Also got a full explanation and setup altered to stop it happening again. Happy”

Helpful Report

(Support) - Posted 4 years ago

Hi Gordon Thank you very much for taking the time to write this review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 4 years ago

“Louis understood my issue and resolved it in an efficient and timely manner. This resulted in no down time for me.”

Helpful Report

(Support) - Posted 4 years ago

Hi Michael Thank you for your review and feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Superb as always”

Helpful Report

(Support) - Posted 4 years ago

Hi Bruce We really appreciate your feedback and review - thank you. Regards, Cobweb

Posted 4 years ago

“Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

Helpful Report

(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Closed tickets without resolving the issue. Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

Helpful Report

(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Great service as always :)”

Helpful Report

(Support) - Posted 4 years ago

Hi Nimesh That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Quick and friendly support thanks Daniel!”

Helpful Report

(Support) - Posted 4 years ago

Hi Celeste Thank you for your review and feedback for Daniel. Regards Cobweb

Posted 4 years ago

“I had in my view a serious problem ie no emails on any device. Danielle sorted all my problems and I am most grateful”

Helpful Report

(Support) - Posted 4 years ago

Hi Tom Thank you for your review and feedback for Daniel. Regards, Cobweb

Posted 4 years ago

“Louis Lovett is brilliant !”

Helpful Report

(Support) - Posted 4 years ago

Hi Brygida Thank you for your review and lovely feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Excellent and fast”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Once again it took more than a week to resolve a simple issue.”

Helpful Report

(Support) - Posted 4 years ago

“Helpful and knowledgeable”

Helpful Report

(Support) - Posted 4 years ago

Hi Steve Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Speedy, courteous, knowledgeable service.”

Helpful Report

(Support) - Posted 4 years ago

Hi John That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Louis resolved my issue in an efficient and timely manner resulting in no downtime.”

Helpful Report

(Support) - Posted 4 years ago

Hi Michael Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 4 years ago

“all gooddddd”

Helpful Report

(Support) - Posted 4 years ago

Hi Ian Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Understood the issue straightaway and resolved it”

Helpful Report

(Support) - Posted 4 years ago

Hi Andrew Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Sorted my issue out and came back to me :)”

Helpful Report

Posted 4 years ago

Hi Maizie Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Dealt with really quickly.”

Helpful Report

(Support) - Posted 4 years ago

Hi Carly We really appreciate your review and feedback. Regards, Cobweb

Posted 4 years ago

“Issue dealt with swiftly and efficiently by the technician”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“great support”

Helpful Report

(Support) - Posted 4 years ago

Hi David That's good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

Cobweb is rated 4.8 based on 8,228 reviews