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City Insurance Group Reviews

4.6 Rating 1,092 Reviews
92 %
of reviewers recommend City Insurance Group
4.6
Based on 1,092 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read City Insurance Group Reviews
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Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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Anonymous
Anonymous  // 01/01/2019
Good service & very helful
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Posted 3 years ago
Great company very helpful,very competitive premium.
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Posted 3 years ago
An excellent company to deal with and saved me money on my first insurances with them last year and I intend to renew with them this year also.
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Posted 3 years ago
Quick response on quoting, competitive and very good service on various policy queries.
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Posted 3 years ago
Iv been on lockdown down for nearly a year I would like it if whn I get my new insurance if I get a discount I’m happy with
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Posted 3 years ago
I took out this policy last year in August and so far so good.
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Posted 3 years ago
Dear Mrs Mitchell, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 3 years ago
Very pleased look forward to having your quote for October
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Posted 3 years ago
Dear Mr Harrison, Thank you for taking the time to leave your review. We look forward to finding you a great renewal in October. Best regards, City Insurance
Posted 3 years ago
Excellent customer service, good prices and very good levels of insurance
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Posted 3 years ago
Dear Mr Layfield, Thank you for taking the time to leave your 5-star review. We are delighted you are happy with our service. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 3 years ago
Always courteous, very helpful and to the point. I can deal with that! Good
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Posted 3 years ago
Dear Mr Crothall, Thank you for taking the time to leave your 5-star review, we are delighted you are pleased with our service. Please don't hesitate to contact us if you ever require any assistance with your policy. Best regards, City Insurance
Posted 3 years ago
Very satisfied with City insurance, they been very good to me
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Posted 4 years ago
Dear Mr Sima, Thank you for taking the time to leave your 5-star review. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 4 years ago
Good rates, no problems, it was the cheapest option for me
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Posted 4 years ago
Dear Mr Johns, Thank you for taking the time to leave your review. Your feedback is appreciated, we always strive to be the cheapest (and best quality!) option. Please don't hesitate to contact us if you ever need any assistance with your policy. Best regards, City Insurance
Posted 4 years ago
Offered great value and cover, would highly recommend City Insurance Group
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Posted 4 years ago
Dear Mr Chughtai, Thank you for taking the time to leave your review. We appreciate your feedback are are delighted to have found you a great value policy. Please don't hesitate to contact us if you ever need any assistance. Best regards, City Insurance
Posted 4 years ago
Thay were very helpful when I needed to change my insurance policy no messing around
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Posted 4 years ago
Dear Mr Smith, Thank you for taking the time to leave your 5-star review. We appreciate you feedback are are glad we could be of assistance. Please don't hesitate to contact us if you ever need any further assistance with your policy. Best regards, City Insurance
Posted 4 years ago
Was bit disappointed that when getting my insurance, I was told by the advisor that I could not add the option to protect my no claims bonuses of approx 10 years & even though this is something the company offers, no sure why I was told I could not add this?
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Posted 4 years ago
Thank you for taking the time to leave your review. There is a reason out of our hands which is why NCB was not available at the time (related to previous claims). We will send you an email explaining in more detail. Best regards, City Insurance
Posted 4 years ago
could have been cheaper as I wasn't travelling long distances due to Covid and lock down measures se by the government so milages for the year were very low.
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Posted 4 years ago
I’ve found City very honest and reliable and best of all value for money I haven’t made a claim but I’m very happy with their service
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Posted 4 years ago
Dear Mr Moynahan, Thank you for taking the time to leave your review. We are delighted to have found you a good deal. If you do ever need any assistance with your policy, please don't hesitate to contact us. Best regards, City Insurance
Posted 4 years ago
Very helpful
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Posted 4 years ago
Dear Miss Brezeanu, Thank you for taking the time to leave your review. Please don't hesitate to contact us if you ever need any assistance with you policy. Best regards, City Insurance
Posted 4 years ago
I've been with the insurance company for a couple of years now and find that they are very competitive maybe not the cheapest but very competitive,
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Posted 4 years ago
Dear Mr Marr, Thank you for taking the time to leave your review. Rest assured we will be doing our upmost to find you a great deal when your renewal comes around. Best regards, City Insurance
Posted 4 years ago
Called breakdown service ,they turned up after ten minutes and fixed car -broken electronic steering lock. Excellent service.
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Posted 4 years ago
Thank you for taking the time to leave your review. We are delighted to hear our breakdown service was so efficient. Please don't hesitate to contact us if you ever need any further assistance. Best regards, City Insurance
Posted 4 years ago
I had never so problemated insurance than City Insurance , thank for one year but never again
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Posted 4 years ago
City Insurance Group is rated 4.6 based on 1,092 reviews