Login
Start Free Trial Are you a business? Click Here

City Insurance Group Reviews

4.6 Rating 1,158 Reviews
93 %
of reviewers recommend City Insurance Group
4.6
Based on 1,158 reviews
Customer Service
Communication Channels
Telephone
Read City Insurance Group Reviews
Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

Write Your review

Anonymous
Anonymous  // 01/01/2019
The price was very good and it is good to have a phone number to discuss any concerns I might have with the policy.
Helpful Report
Posted 3 years ago
Dear Mr, Garton. Thank you for your 5 star review of City Insurance, as always we are just a phone call away on 01962 844848. Kind Regards, Mike Cose - Office Manager
Posted 3 years ago
Explained patiently various terms clearly for my car insurance. Best of all no endless option queues!
Helpful Report
Posted 3 years ago
Dear Mrs, Catterall. Thank you for your 5 star review and your kind words. As a high street broker, we provide a an efficient service and always ensure our calls are answered quickly, so I am pleased to hear this was the case for you. Kind Regards, Mike Cose - Office Manager
Posted 3 years ago
Very helpful
Helpful Report
Posted 3 years ago
Dear Mr, Finlay. Thank you for your 5 star review. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Go the extra mile to get you a decent deal. Made me realise it's not just about the web comparison sites, which in some cases can result in a higher quote. Highly recommended
Helpful Report
Posted 3 years ago
Dear Mr, Knowles. Thank you for your 5 star review and your kind words. Its really pleasing to hear you appreciate the effort that goes in to arranging policies and that we as a broker can add a bit more value when assisting our clients. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Competitive prices combined with clear professional information makes insuring through City easy.
Helpful Report
Posted 3 years ago
Dear Mr, Sparrow. Thank you for your review of City Insurance, I am pleased to hear that we were competitive and the overall buying process was easy for you. Best Wishes, Mike Cose - Office Manager.
Posted 3 years ago
Thank you for your continuing service to the car and to me the driver.
Helpful Report
Posted 3 years ago
Dear Miss, Howard. Thank you for your 5 star review and for your many years of loyalty to us. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Very efficient
Helpful Report
Posted 3 years ago
Dear Mr, Whitehead. Thank you for your 5 star review. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Very good company very competitive rates and pleasant experience
Helpful Report
Posted 3 years ago
Dear Mr, Hughes. Thank you for your review of City Insurance - I am pleased to hear we met your expectations on your recent experience with us. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Good and very good thank for city insurance
Helpful Report
Posted 3 years ago
Dear Mr, Barak. Thank you for giving City Insurance a 5 star review. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Very professional easy web to use
Helpful Report
Posted 3 years ago
Dear Mr, Blair. Thank you for your review and I am pleased to hear you found our online experience to be pleasant and easy for our consumers. Kind Regards, Mike Cose - Office Manger.
Posted 3 years ago
Very good company.
Helpful Report
Posted 3 years ago
Dear Mrs, Lobanova, Thank you for your 5 star review of City Insurance. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Seemed to be pretty much on the ball. Took a little time through an arrow on my part not submitting NCD from previous insurer, but I was politely notified by email. That said, I felt that during a phone call to CIG about the above, the call handler spoke in quite a sarcastic tone IMHO and I didn't appreciate that.
Helpful Report
Posted 3 years ago
Thank you for your review and overall I am pleased to hear that we resolved the matter with you in a timely fashion. Regarding your telephone call with our service team, I would be interested to speak with you to investigate this matter as I would not expect you to feel like this. I hope that this may be a mistake as our service team are always happy to help. Best Wishes, Mike Cose - Office Manager.
Posted 3 years ago
Have been with you for some years , and have always found the price to be reasonable compared to others . You have a quick and easy system to use and have always found you to be very professional and knowledgeable.
Helpful Report
Posted 3 years ago
Dear Mr, Bramall. Thank you for your 5 star review and your loyalty to us over so many years. I am pleased to hear specifically that we have provided you a competitive price at the same time as making it as easy as possible to insure with us. As always, if you require any assistance, please contact us on 01962 844848. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Excellent service
Helpful Report
Posted 3 years ago
Dear Miss, Wright. Thank you for your kind words and giving City Insurance a 5 star review! Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Found all the staff are always very helpful and give me the best possible deal, been with this company for many years, thank you .
Helpful Report
Posted 3 years ago
Dear Mrs, Chase. Thank you for giving City Insurance 5 stars, its always lovely to receive such positive feedback from clients such as yourself who have been with us for many many years. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
My first time with City Insurance I hope this is the best insurance than my other insurance before. I hope this is outstanding.
Helpful Report
Posted 3 years ago
Dear Mrs, Londt, Thank you for your 5 star review, I am confident that you will be very happy with City Insurance and we look forward to hearing from you in due course. Kind Regards, Mike Cose - Office Manager
Posted 3 years ago
First class company, good price and hassle free.
Helpful Report
Posted 3 years ago
Dear Mr, Smith. Thank you for leaving such a positive review for City Insurance, I am pleased to hear that you had a positive experience with us. Kind Regards, Mike Cose - Office Manager
Posted 3 years ago
Good value insurance, knowledgeable, helpful staff.
Helpful Report
Posted 3 years ago
Dear Mr, Pritchard. Thank you for giving City Insurance a 5 star review, your comments are very much appreciated. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Helpful, friendly, reasonable in price, easy to get to speak to.
Helpful Report
Posted 3 years ago
Dear Mr, Lovatt. Thank you for you review of City Insurance, its great to hear such a positive review of our service. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
Very polite, professional and competent staff. I had occasion to arrange for another named driver and the assistance was excellent.
Helpful Report
Posted 3 years ago
Dear Mr, Mowbray. Thank you for giving City Insurance 5 stars, I am pleased to hear you received excellent service when you recently contacted us. Kind Regards, Mike Cose - Office Manager.
Posted 3 years ago
City Insurance Group is rated 4.6 based on 1,158 reviews