City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.61

4.6 Rating 1,158 Reviews

93 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,158 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with this company for a number of years. Highly recommend, always available on the phone immediately and respond very quickly and great friendly staff always on call to help”

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Posted 2 months ago

“A very professional service.”

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Posted 3 months ago

“Easy, straightforward phone call to renew. Polite and efficient young man on the end of the phone, as indeed are the staff in the Winchester office, and best of all I saved over a hundred pounds on last year’s price. I can highly recommend City Insurance.”

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Posted 3 months ago

“City Insurance do a great job, their customer service is fab, you get to speak to a person who listens & understands your needs.”

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Posted 3 months ago

“Excellent customer service. All of the staff I spoke to were very friendly and informative. I would highly recommend City Insurance Group”

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Posted 3 months ago

“Reasonable price, friendly and easy to contact and helpful responses.”

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Posted 3 months ago

“Excellent service, prompt and efficient.”

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Posted 3 months ago

“I love the ease at which I can call up and talk to someone who speaks good English and understands me . It’s always very easy to sort things out and without messing around with online stuff that wastes my time . The guys and girls I have spoken with are always very professional and efficient.”

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Posted 4 months ago

“I have used City Insurance Group Ltd for the past 3 years to insure my home. Unfortunately, I suffered a flood on 1st January 2025 and since then, I have had to navigate my way through a difficult and protracted insurance claim that has taken 16 months to resolve. During this time, I have dealt with Ryan Hague who has helped me immeasurable to bring the claim to an appropriate, just and balanced conclusion. His effort and sense of fairness has been exemplary and without his help and persistence, the outcome may have been completely different.”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

“Very good communication with personable staff who are pleasant knowledgable and professional”

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Posted 4 months ago

“Been with City insurance for over 40years our cars building content Road assistance we could not see ourselves with another company like everyone we do shop around but cannot match the best l would recommend City insurance and I have they are the best”

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Posted 4 months ago

“I have found City Insurance to be very helpful and informative.”

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Posted 4 months ago

“I have been with City Insurance Group since 1991 and have always had excellent service over both house and car insurance.”

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Posted 4 months ago

“Recently did a renewal with City Insurance. I find the customer service team patient and polite in their dealings.”

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Posted 4 months ago

“Newly acquired insurance and including breakdown was quickly and efficiently tried when l broke down within a week. Well done and thanks.”

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Posted 5 months ago

“Extremely pleased with the Car Insurance offer. Thank you.”

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Posted 5 months ago

“Been with these for years very fair price”

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Posted 5 months ago

“Very efficient renewal, quick and easy to deal with the helpful staff.”

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Posted 5 months ago

“Very friendly and helpful staff and great customer service”

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Posted 5 months ago

City Insurance Group is rated 4.6 based on 1,158 reviews