City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.58

4.6 Rating 1,084 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,084 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient”

Helpful Report

Posted 1 month ago

“Good service and great people”

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Posted 2 months ago

“Always helpful on the telephone. Top marks being able to speak to a UK based office and people I can understand.”

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Posted 4 months ago

“City cover us for all our cars (three) and vans (three) over the years they have given great service and great advice when it came to my son's first cars cover. Thanks City”

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Posted 5 months ago

Thank you for your 5 star review, it is great to hear that we look after all 6 vehicles for you and have always provided an excellent service. Kind Regards, Mike Cose - Office Manager

Posted 4 months ago

“It's been quite great dealing with you”

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Posted 5 months ago

Dear Mr Richards, Thank you for giving City Insurance a 5 star review, we really appreciate your kind words and will always be happy to assist you. Kind Regards, Mike Cose - Office Manager

Posted 4 months ago

“Very helpful and polite”

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Posted 5 months ago

Thank you for giving City Insurance a 5 star review! Glad to hear that we met your expectations and thank you for your recent business. Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago

“Very good customer service & car insurance not as extortionate as other companies/brokers. I was given helpful advice”

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Posted 5 months ago

Dear Ms Wright, Thank you for your review and comments, its true that prices have gone up but we are doing our very best to keep prices competitive for all our clients. Kind Regards, Mike Cose - Office Manager

Posted 5 months ago

“I’ve been with City Insurance for just over a year and just signed up for a 2nd year. Both times they have been super helpful in securing the best cost insurance and made the whole thing seamless and easy. City Insurance was recommended to me and I have not regretted using them for finding the best car insurance deal.”

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Posted 5 months ago

Dear Ms Rattley, Thank you for your 5 star review and for renewing again with us this year. I am very pleased to here that the process with us was easy and you found our premium competitive against others. Thank you again! Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago

“Very helpful and understanding,polite when explaining about the insurance”

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Posted 5 months ago

Thank you for giving City Insurance 5 stars

Posted 5 months ago

“Very friendly competent service unlike many of their bigger competitors”

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Posted 5 months ago

Dear Mr Mckay, Thank you for your review and I am pleased to hear that our service was superior to some of our competitors. As always, we are on hand to help you, so please call us if you require any further assistance. Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago

“I have dealt with Creig for many years and found him to be extremely helpful, efficient thorough and pleasant to deal with. He has my complete trust that he will do his best for my insurance needs. I would be reluctant to go anywhere else.”

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Posted 5 months ago

Dear Mr Allen, Thank you for giving City Insurance a 5 star review and your kind words about Creig. We love to hear about individuals specifically from our valued clients and I will let Creig know how much his efforts are appreciated. Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago

“I have been with this company for about 12 years now dealing with car insurance and household insurance, never had a problem with them always very helpful”

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Posted 5 months ago

Dear Miss Coleman, Thank you for your review and your continued loyalty to City Insurance, your comments and continued business is testament to the great work our team do on a daily basis. Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago

“Very good . Easily contactable and provided what I needed…”

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Posted 5 months ago

Thank you for giving City Insurance a 5 star review!

Posted 5 months ago

“A bit of messing about to get cover for my no claims but the gent on the other end of the phone sorted it out and rang back as he said he would. Could do with the option of no claims cover when you send your new quote through but otherwise happy customer”

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Posted 5 months ago

Dear Mr Roberts, Thank you for giving City Insurance a 5 star review. I appreciate it can be difficult sometimes to provide no claims bonus but I am pleased that when you called us we were able to resolve it with little hassle. For future reference, we can accept no claims bonus verbally, by post or by email. Best Wishes, Mike Cose - Office Manager

Posted 5 months ago

“I was impresed how quickly i can get to the real person over the phone and also how quickly and promptly problem or an isue is resolved. Good job.”

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Posted 5 months ago

Dear Mr Ceglys, Thank you for your 5 star review and I am glad to hear you were able to speak with us easily. We believe this is the best way to deliver our service, no call centers! offering a local broker service nationwide from our office in Winchester, Hampshire. Kind Regards, Mike Cose - Office Manager.

Posted 5 months ago