The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,256 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a new lid for my Noritake teapot & it arrived quickly, was safely packaged & is in great condition. Thank you, I can now have lovely cups of tea again with my beautiful teapot!”

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“Excellent service this is the second time I've used this company they have proved to be efficient and Quick replace.”

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“My wife and i have been using your business for a number of years.and from our first purchase to our latest order your customer service has always been excellent.Deliveries are as promised what else does a customer want.Thank you. Kind Regards Ken P.”

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“The plates arrived very quickly and are lovely. Thank you”

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“Didn't receive our order yet!”

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Hi Ed, I'm sorry to hear that. I will look into this immediately and get back to you with an update as soon as possible. Matt G

I'm glad to hear from your email that your order has now arrived, many thanks for letting me know. Matt G

“Great service.”

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“After dropping the old one I was so pleased to be able to replace it. So now I know where to purchase if I need anything Thankyou for being so kind and helpful Thankyou so much.”

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“My Thomas silver band plates arrived promptly and well packaged . Thank you Ruth”

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“Excellent product, service and shipping! Very happy with this purchase!”

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“Prompt alert and mailing when china I was looking for became available.”

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“Excellent choice of items. Found what I was looking for easily at a reasonable price. Prompt delivery and well packaged.”

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“Very helpful to replace broken items in my favourite crockery.”

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“Great service. Appreciated notification of desired items becoming available. Ordered online but phoned later to add extra items which were included in the one delivery as requested. Items were very well packed.”

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“Very efficient, helpful service”

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“High quality, competive pricing abs timely delivery. What more does one require?”

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“My item arrived safely and extremely well packed. The tureen is as described - excellent - I am very pleased. I didn't think it would be possible to replace my broken one, which I have had for 50 years !”

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“Was very pleased with my item will buy again from China village”

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“Thank you for your prompt attention and the supply of my needs”

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“Exactly what I wanted delivered on time.”

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“It was very helpful to be informed that an item we wanted came into stock and it was delivered quickly.”

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The China Village is rated 4.9 based on 3,256 reviews