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The China Village Reviews

4.9 Rating 2,947 Reviews
98 %
of reviewers recommend The China Village
Company Reviews Metrics Info
4.9
Based on 2,947 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The China Village Reviews

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V Barton
Verified Buyer
“Item promptly sent, well packaged and safely received”
Helpful Report
S Kiddle
Verified Buyer
“My 4 plates arrived quickly and in great condition.”
Helpful Report
J Goldman
Verified Buyer
“I am most impressed by my first experience of The China Village. My item was beautifully and securely packaged. It arrived in a timely fashion, with few days between my order and the delivery. Thank-you.”
Helpful Report
Anonymous
Verified Buyer
“Excellent service! Very efficient workforce. Parcel well packed for a breakable item and arrived on specified date. Thank you!”
Helpful Report
C Williams
Verified Buyer
“China Village packs well and grades second hand china accurately.”
Helpful Report
Anonymous
Verified Buyer
“Fantastic service. Easy to order. The goods had been safely packed and the parcel wel--marked as fragile. Delivery was very timely. Thank you. I'll be back!!”
Helpful Report
W King
Verified Buyer
“I bought some Sarabande pieces that were missing from an inherited set. The whole procedure was painless and they arrived in the excellant condition described. I had been worried about such fine china surviving the delivery process but they were so well packed that it was not an issue. Many thanks to The China Village.”
The China Village 5 star review on 12th April 2024
Helpful Report
R Jackson
Verified Buyer
“You offer a brilliant service and I can’t fault it thank you very much”
Helpful Report
Anonymous
Verified Buyer
“Excellent service I found what I was looking for, delivery was quick and all was carefully packaged.”
Helpful Report
P Lowe
Verified Buyer
“plates arrived on time. Well packed. Great service.”
Helpful Report
T Birkmyre
Verified Buyer
“Excellent service , again . Thank you . Hope you can source my other missing plates !”
Helpful Report
J Thompson
Verified Reviewer
“Outstanding customer service, would thoroughly recommend!”
Helpful Report
R Goddard
Verified Buyer
“Order was very well packed and arrived safely when expected. The china was in very good condition”
Helpful Report
H Stewart
Verified Buyer
“Great thrilled you've kept in touch meant to order two so please keep me on th list Thank you”
Helpful Report
S Taylor
Verified Buyer
“Excellent service. Plates arrived quckly and were in very good condition”
Helpful Report
Anonymous
Verified Buyer
“I wanted 5 plates of a pattern which has been "out of date" for over 30 years. China Village has found 5 which I have bought. All plates were in excellent condition and they arrived well packed and in good time. I'm pleased with my purchase and hope that China Village will find a 6th to complete my dinner/tea service.”
Helpful Report
S Brown
Verified Buyer
“Service was excellent, very quick, and the china was very well wrapped so that it arrived securely.”
Helpful Report
Anonymous
Verified Buyer
“I have used The China Village's services on a number of occasions. This has been to replenish (or stockpile!) a dicontinued Vlleroy & Boch pattern. I am sent regular updates about available stock; the response is always speedy and the items are always packed securely.”
Helpful Report
S Weber
Verified Buyer
“I always look on this website in order to find pieces of China for my collection. Super helpful and when ordered the items always arrive on time and well packaged. Customer services is great.”
Helpful Report
W Martin
Verified Buyer
“I had been looking for a replacement tea cup for tea service for sometime when China Village notified me that they had one in stock. I was able to place an order and was delighted when it arrived a few days later. It was in excellent condition and very well packaged. The tea service holds memories of my late mother as it was a gift from her to me, and is now once again complete. Thank you China Village”
Helpful Report
The China Village is rated 4.9 based on 2,947 reviews
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