The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paragon holyrood looked terrific”

Helpful Report

“As an owner of a vintage dinner service I discovered China Village when I wanted to increase my place settings. I have been able to do this successfully just recently finding the last 2 bowls. These arrived promptly, well packaged and as described”

Helpful Report

“It was such a pleasure to speak to the sales department they were so kind and understanding. The parcel was wrapped up so by it did not break Well done”

Helpful Report

“Arrived in great condition.”

Helpful Report

“Delivered prompty and so well packed.Thank you for your very efficient service.”

Helpful Report

“I was very happy with service.”

Helpful Report

“The items were exactly as described and packed really well My only criticism is probably with your courier; they did not give me an notification of date or time of delivery fortunately i was in!”

Helpful Report

“My order was delivered quickly and was so well packed that I had to use my carving knife to get into the box! I don't order very much from China Village but am always extremely satisfied with their professional approach and will always use them if I need to replace anything. Many thanks.”

Helpful Report

“The gravy boat arrived incredibly wrapped so there was no chance of breakage during the journey. We even saved a crossword from the well squashed paper! The gravy boat is in excellent condition and will join my old and loved, 30 year plus china set. Thank you”

Helpful Report

“Excellent service as ever.”

Helpful Report

“Plates were delivered on time and very securely wrapped, happy with the ordering and paying system would definitely recommend and will probably be ordering from them again.”

Helpful Report

“Excellant fuss free service and very well packed So pleased to get my replacement pepper pot as it was my mothers dinner set and so sentimental Well done 👍”

Helpful Report

“Found what I was looking for, placed the order and the box arrived four days later which had been wrapped very well.”

Helpful Report

“I ordered 3 replacement Soup Saucers for my Wedgwood dinner set from The China Village, and I am extremely pleased with my purchase. The order was dealt with promptly and I received the saucers two weeks later. They were very well packaged and arrived in excellent condition.”

Helpful Report

“Very quick and efficient service. The items we received we like new and incredibly well packed.”

Helpful Report

“Brilliant service . Well packaged and spot on service. I will be back, as my husband has literally just broke one of the cups 🤦‍♀️.”

Helpful Report

“excellent service”

Helpful Report

“Excellent service! Wanted a replacement cup for a tea set. China Village found what I was looking for. It arrived in perfect condition in secure packaging.”

Helpful Report

“The website made it easy to find the items that I wanted and the system for paying was plain and simple. The items were wrapped and well packed - it was good to see newspapaer recycled rather than plastic foam or bubble wrap. An excellent service, thank you very much.”

Helpful Report

“Excellent service. Ordered a tea saucer. It was well packed and arrived safely. Will certainly use again.”

Helpful Report

The China Village is rated 4.9 based on 3,353 reviews