The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,183 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plates arrived only a few days after ordering. Very well wrapped. Great service”

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“I needed to make a change to the delivery address (my fault) and contacted the company online. Dealt with very efficiently and courteously. Items arrived well packaged and in excellent condition. Wouldn't hesitate to use them again.”

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“Items ordered arrived quickly and well packed - very satisfied.”

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“excellent service. first class packeting. plates in excellent condition”

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“The China Village is a superb place to find replacement pieces . The owner Matt was incredibly helpful and provided the best customer care possible ,from very speedy email responses to sourcing all we needed from his very extensive stock . Very good prices too. We shall certainly choose China Village for all our future china replacement purchases .”

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“Easy to use website . Goods ordered were excellent quality as described in the text . Well packaged and tracking the delivery was 10/10 Thanks again”

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“Very good. I've purchased a number of items and had nothing but a really good experience. Highly recommended!”

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“Good people to deal with, helpful. Delivery wait longer than expected but that's me ! The plates arrived very well packed and beautiful! So pleased with China Village.”

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“The whole experience was very easy and relaxed. Their website let me identify the exact item which I required and the number. I thought initially that their response was a little slow but when I saw the quality and care of their packing I mentally apologised to them.. Should I have a similar need in the future , then this is my supplier of first choice!!”

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“Excellent service. Prompt attention to the order and item very well wrapped. So good to be able to build up my favourite set of crockery!”

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“Arrived early. Very well packed. Saucers have slight colour differences. Price very good so no complaints. Never heard of the company but would happily use them again.”

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“I have not yet received my order. Perhaps you should change your courier. I'll be happily to write another review when and if my order arrives undamaged. Not the service I expect.”

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Hi Michael, Thank you for bringing this to my attention. I will look into this immediately and get back to you with an update as soon as possible. Kind Regards, Matt G

“This is the second order that I have placed with The China Village and again, it was received in good order and condition and I was very pleased with, not only the great service, but the excellent condition of the china that I purchased.”

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“Thrilled to find a company that sells a particular design of china that completes my set. It was very easy to navigate the website and find a good selection of items from my set.”

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“Quick service, china well packed and arrived as expected.”

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“Thank you for an excellent service. I love your plastic free packaging but the fact that the box was for 8 bottles of gin, left on the doorstep, might have raised a few eyebrows 😂😂”

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“It may have been just a little tea plate, but it was superbly packed so risk of breakage was unlikely. Excellent speedy service.”

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“Answered my email questions promptly. A very well packaged parcel arrived when expected”