The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully packed. China as described.”

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“No problems at all, thank you, item as described and clearly packed with care. Would buy from this person again.”

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“Ordered two saucers to complete a set. The parcel was packaged really well and with care, and arrived safely and quickly. Thank you”

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“After four weeks I recived an email saying that my parcel could not be deliverd to me and wasbeing sent back to sender, paid extra custums fees as well, now money gone und no jug .thanks a million. what happens now ? how do I get my money back or my jug? give me a tel. Nr. so we can talk.”

Helpful Report

Hi Ian, Thank you for bringing this to my attention. We have recently received the parcel back here, and I am in communication with the courier to try and find out why it wasn't successfully delivered to you. I will email you now to discuss having the parcel sent out to you again, using an alternative courier. Please accept my apologies for the delay. Kind Regards, Matt G

“The hardest thing about this purchase was opening the box when it arrived. Every care was taken to ensure my purchase arrived safely. The whole process was only a few days from order to arrival.”

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“Brand new as advertised and well packed. Many thanks.”

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“Excellent. The pepper pot arrived in a couple of days, well packed andin good order.”

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“My second purchase following a china mishap down under in NZ. Such a great experience, I received the pieces within 2 weeks, carefully packaged, good quality and a reasonable cost compared to another China website.”

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“Excellent service. Order packaged well and goods as shown”

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“I was delighted to receive my recent order of Wedgwood 'Aztec'. The care taken to pack the plates safely was amazing. Thank you to the packers at China Village for taking such care.”

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“My replacement Denby Potters Wheel bowls were delivered to Switzerland within 10 days. The packaging was very good ensuring delivery without breakages. A very good service.”

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“Producto maravilloso y buen a gestión. Un 10.”

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“I am so pleased to receive the plate to complete my Wedgwood dinner service. The plate arrived in good time with excellent packaging to ensure safe delivery.”

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“Was disappointed with the quality as gold trim very worn around rim and bottom. Would not have rated as good”

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“This is about the 5th time I have ordered from China Village. The order arrives quickly, and well packed. I have ordered from other websites and found the China smashed on arrival. But I would say this website is reliable.”

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“Website easy to use and navigate. Parcel was well packaged and arrived within a week.”

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“Easy to order, well wrapped and swift delivery.”

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“Really pleased with my purchase, the Sarah's Garden breakfast saucers were wrapped and packed in a box so well there was no chance of them being damaged in transit. Thank you.”

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“This is a great company to deal with. I have replace several items from the China Village and the items are very well packed. It is nice to know that there is a company who can provide replacements for broken or danmaged items which still makes a complete set. I shall certainly be using them again.”

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“Exactly as pictured and described. Reasonable price and speedy delivery. Many thanks.”

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The China Village is rated 4.9 based on 3,357 reviews