The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,088 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted with my purchase. It arrived on time and was beautifully packed with an enormous amount of care. Thank you so much.”

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“My cups arrived on time and in well packed thank you”

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“Excellent condition saucer arrived quickly and so well erapped, thank you. Hopefully the cup and dinner plate will come in soon.”

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“Great experience...easy website, found exactly what I needed at a reasonable price. Arrived quickly and very well packaged so no damage during transit. Would highly recommend and use again in the future.”

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“Bowls were not authentic antiques, cheap imitation”

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Hi, I'm sorry to hear that you're not happy with the items you have received. You are more than welcome to return them for a full refund. However, I can assure you that we are not in the business of selling imitations. Every item is carefully checked over before going on the website. I will email you now to discuss a return. Kind Regards, Matt G

“order not received yet”

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“A responsive service and items arrived in good time; highly recommended”

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“This is my second purchase from China Village. Both times hve been excellent. Goods arrived safely due to exceptional packaging and in great condition.”

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“Delivery was prompt and well packaged. Plate was in perfect condition.”

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“Exactly what I wanted. Been looking for a while and now I’ve completed my set. Thanks”

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“Great price. Really well packaged. Lovely condition.”

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“Plates great and well packed for transportation”

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“All good and as expected thanks”

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“What a delightful company to deal with and my egg holders arrived packed very well and intact. Thank you”

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“I inherited a dinner service with several pieces missing or broken. China Village had everything needed to make up the service. Recently I found one saucer had got broken and once again China Village had a perfect replacement. Don't think much of their courier service though!!”

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“Thank you very much for my delivery of side plates to complete my set of eight. They were packed so well and cleverly with all that folded newspapers Amazing effort.”

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“I was so delighted to find a replacement cup for a set. It was easy to find, the order process and delivery was efficient.”

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“Paragon holyrood looked terrific”

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“As an owner of a vintage dinner service I discovered China Village when I wanted to increase my place settings. I have been able to do this successfully just recently finding the last 2 bowls. These arrived promptly, well packaged and as described”

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“It was such a pleasure to speak to the sales department they were so kind and understanding. The parcel was wrapped up so by it did not break Well done”

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The China Village is rated 4.9 based on 3,088 reviews