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The China Village Reviews

4.9 Rating 2,953 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

4.9

Based on 2,953 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

The China Village 5 star review on 5th December 2023

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 15th August 2022

The China Village 5 star review on 7th May 2022

The China Village 5 star review on 27th August 2021

4

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very skilled in locating replacements of long discontinued china”

“excellent service and items purchased were first class”

“I was very happy with the simplicity of the whole process of finding and ordering the china I wanted. The packaging was beautifully done and my order arrived in perfect condition. RDS”

“Delighted with the plates. Excellent service from China Village, arrived on time. Would highly recommend.”

“Amazing! I received an email from China village reminding me of a purchase months previously and that they now had supplies of the plates they did not then have. Needless to say I ordered five plates which arrived beautifully packed within a few days completing my sets. China village is now looking for more plates and I look forward to their arrival. I never thought they would be able to source them. A very professional company in my opinion!”

“Absolutely perfect!! The plates were in excellent condition. My mom is very happy. Thank you!!”

“4 Denby Regency Green Dinner Plates arrived well packaged and in good time. Described as in good condition. Obviously used but one plate has a distinct flaw so was clearly a second. Disappointed that wasn't made clear on description.”

“I have bought several items from this outlet and their service is excellent. The items look brand new and very securely wrapped. I shall continue to use this outlet until my tea service is complete and am confident they will always be able to help me with product items in the future as needed. Excellent service . Thank You. Margaret Bailie,”

“The order system was good but as I had to change the delivery address and card details it was a bit clunky and I could not get back to fix it on screen and had to phone/email. The Items when they arrived were a bit of a disappointment as they turned out to be CUPS not MUGS as we (my wife and I) had thought. There was no scale and no size. We shall keep them as we have a large collection of the china.”

“Always have what I am looking for. Items in good condition with quick delivery.”

“Overall very good service and ordering although when we tries to order 4 excellent plates which the site indicated were available we were restricted to 2. My wife tries to order another 2 but it came up as out of stock so we had to opt for 'good '. Plates arrived extremely well packaged and protected. Would recommend to others but warn about ordering and not clear info about quantity availability.”

“I was delighted to receive the plate and jug in Brigadoon pattern. Bought for a friend to complete a tea set which she treasures as it was her late mother's. Can't wait to give it to her.”

“Saucers arrived on time,very well packed and all in good condition.Extremely pleased with purchase to complete my set.”

“Received my order safely and condition was excellent and promptly to.”

“Very good service. Does what it says on the tin....”

“Great service. Very happy with item and purchase process”

“Excellent service and very helpful. Item was dispatched very promptly. Would recommend The China Village.”

“I am so delighted with my china I am building up a set and now have the whole set.”

“I have purchased Denby dinner service pieces from the China Village - I have been delighted both with the trouble free service & high standard of product.”

“I found the plates I needed easily on the site. My order was dealt with very efficiently. I definitely recommend China Village.”

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The China Village is rated 4.9 based on 2,953 reviews