The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,341 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of products which are not made any more. Although described as 'pre owned' seem brand new. Postage costs reasonable also considering the amount of protective packaging.”

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“Ideal place to find rare items. Mine was just as described, the price was OK and delivery was very well packed”

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“Delivery was promptly and product was well wrapped. Cup is in perfect condition. Thank you”

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“This was my first time using China Village and I am delighted that I have found them. The items I ordered arrived very well packed and were in perfect condition. I was kept fully informed as soon as the items were in stock. Will definitely use again when needed. Thanks.”

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“Excellent prompt service”

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“I ordered 7 pieces of a Charade china tea service. The order arrived within 5 days and was very well packed, no chance of breakages. As the specification stated they were of excellent quality, perfect and as new. If you are looking to replace broken or damaged china this is the place to contact.”

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“I’m absolutely thrilled with my purchase from The China Village! The dinnerware is absolutely beautiful, and now my breakfast table looks absolutely stunning. Every morning feels special when I use these gorgeous pieces. The quality of the service was exceptional. Matt Gibbins answered all of my questions promptly and thoroughly, and was genuinely helpful throughout the entire process. It’s wonderful to work with a team that really cares. I was also very impressed with how carefully the dishes were packaged. Everything arrived quickly and in perfect condition – not a single chip or crack. The attention to detail made such a difference. I’m so happy with everything and will definitely be ordering more pieces in the future. Highly recommended!”

The China Village 5 star review on 18th May 2026

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“Came well packed and looked like brand new! Very satisfied with the service.”

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“The condition of these plates were immaculate. Beautifully packed. Would definitely order more.”

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“Ordered 4 plates and 3 cups. Came in a big box well packaged and protected by recyclable materials. (There really is a use for the Daily Mail!). Two of the plates had huge chips out of them, making them unusable. Half a happy bunny.”

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Hi James, Thanks for bringing this to my attention so we can get this resolved for you. These have happened in transit, so they could have been packed a bit better. I'll hold my hands up to that one. I will get replacements sent out to you straight away. Kind Regards, Matt G

“Excellent service, thank you”

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“I ordered 2 cups which arrived in very secure packaging. I am very pleased with my purchase and will certainly use The China Village again.”

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“After a sad accident of dropping some of our wedding china, you came up trumps with the exact replacements. They came carefully and safely wrapped. We are very pleased and grateful.”

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“China Village website stated that my chosen plates were in excellent condition, as they were over 50 years old I was sceptical. I paid my money and hoped. When my plates were delivered (very well packaged) I was delighted as they were all in excellent condition as described. I am a very happy customer and will certainly be using them again. Many thanks China Village.”

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“I was pleased to find all the items I required and ordering on the website was not complicated. The items were well packaged and delivered safely. An excellent service, thank you.”

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“A very satisfied customer 5 stars for us!!!”

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“Very good work”

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“First class service throughout From accurate advertising Very good packing. Fast delivery. Highly recommend.”

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“I was happy with the website, ordering and delivery process. However, I was disappointed that the item i ordered was sold as in 'Excellent condition' but I do not think that it is 'Excellent'. The item has obviously seen alot of wear and therefore the pattern is missing in places along the rim, the bottom pattern is dull and the bowl actually wobbles! Sadly, well used would have been a better description.”

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“I was able to add another piece to my Wedgewood dinner service, which was a wedding present over 40 years ago 😬. An easy ordering process back by prompt and safe delivery - Thank you”

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The China Village is rated 4.9 based on 3,341 reviews