The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,202 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality, competive pricing abs timely delivery. What more does one require?”

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“My item arrived safely and extremely well packed. The tureen is as described - excellent - I am very pleased. I didn't think it would be possible to replace my broken one, which I have had for 50 years !”

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“Was very pleased with my item will buy again from China village”

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“Thank you for your prompt attention and the supply of my needs”

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“Exactly what I wanted delivered on time.”

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“It was very helpful to be informed that an item we wanted came into stock and it was delivered quickly.”

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“Excellet sevice, the bowels arrived well packaged & in pristen condition. Thank you.”

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“Quick service and item very well packaged. Only slightly odd thing was the offer of 10% off came very late in the checkout process. I had to go back and request it. They replied instantly, and I hope to see the discount in form of a refund come into my account in the near future.”

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“Excellent customer care, prompt delivery. Will certainly order again. Thank you.”

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“Quick delivery and exellent quality of spoons I asked China Village to look after. Just one very slight negative, and not a complaint: the spoons came with a sticky green dot attached. The glue survived peeling, scratching at with a finger-nail, the dishwasher, a mild scoring pad and is still there.”

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“Very efficient delivery. I had left a request for when something previously unavailable came back into stock. I was contacted which some firms seem to ignore, so very happy.”

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“I ordered from the USA. Items shipped in record time and arrived absolutely beautifully packed and secure. I’m delighted with my purchase of replacement pieces. Reasonably priced and wonderful service. I highly recommended this business and will definitely use again.”

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“Efficient service, good quality items, l would have no hesitation in using this service again.”

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“Very well packed plates. I'm pleased with them. They're for my daughter, I broke one of hers so these are to replace that. My daughter and her husband had this service for their wedding 27 years ago, so it was really good to be able to find them at The China Village.”

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“Excellent service as usual apart from delivery. SADLY the parcel was left just inside our large garden and not delivered to the house although 4 people were at home. I feel I need to draw your attention to this as the box had disintegrated in the rain when found.”

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“Well packaged items in pristine condition. Excellent service and would highly recommend.”

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“Always excellent quality and so well packaged”

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“I at last got two of the exact size plates I have been after for couple of years now. Quite please with the well protected package. I should be grateful if you could keep me informed when you have some more as I am still looking for 10 more. Thnx eversomuch your kind attention. You are the best!!”

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“Purchased a single side plate to replace a damaged one for a style that is not longer produced. Was really surprised, pleasantly, when I reveived an email saying some stock was available. Ordered immediately and plate was delivered, in excellent condition, a few days later. Couldn't fault the service.”

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“I found exactly what I was looking for. Site is easy to use and search is quick and accurate. Delivery was as promised, and the item was well packed. Will definitely use again if the need arises.”

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The China Village is rated 4.9 based on 3,202 reviews