The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,353 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my order - two side plates in Thin Platinum Thomas China. They arrived promply, very well packe and in good condition. . I am still looking for two dinner plates - 24cm - sometimes described as salad plates. Please keep a look out for me.”

Helpful Report

“Excellent communication, packaging and delivery. The Wedgewood dinner plate with Raspberry Cane design was superb quality. Thank you so much. Absolutely delighted to have been able find a replacement for one which had been broken.”

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“Great over the years for finding the missing pieces on our set of Wedgewood china. All delivered carefully and each in one piece”

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“Another great delivery of York town in perfect condition.”

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“Excellent quality and excellent service.”

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“Delivery was quick. Items were very carefully wrapped and packed and the Very Good material looked as good as the Excellent. Very happy.”

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“Good photos and descriptions of items for sale. Excellent packaging - there was no way ANYthing was going to damage my single saucer on its way to me. Timely arrival. Nothing to fault.”

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“Very pleased with the quality and bespoke packaging of my recent Denby Arabesque order. My wife and I have had our Arabesque collection, mostly from wedding presents, since when we married back in 1973! A recent (aged!) drop of a few plates and dishes left us short some of our much loved brown plates and dishes. Very pleased on receipt to see the plates and dishes were exactly the same colouration and design of our original collection. Thank you so much for this. Now in our mid 70's hopefully we won't have any more drops onto our tiled floor - if we do it's good to know your there fore replacements. Always thought the 'Arabesque' design is timeless. . Kind regards and thank you again for your splendid replacements and service. Peter Clinch Eastbourne, Sussex”

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“The jug arrived OK but the beautiful plate was in pieces. China Village made no fuss and sent another plate. So good on yer. Many thanks. Brian”

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“I was very impressed. Found just what I needed. Service and shipment excellent.”

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“Not received item. Ordered 30 September and am still waiting”

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Hi Jacqui, Please accept my apologies for this. We will send another out straight away, using a different courier. The bowl will be with you in the next couple of days. Kind Regards, Matt G

“Delighted to get pieces to match my dinner set. Arrived safely. Very well packaged. Items in pristine condition. Super communication from company, very highly recommended”

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“Extremely happy with my items. They were packed so well and securely so arrived in perfect condition. Will definitely use The China Village again. Thoroughly recommend them”

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“Very pleased with the service and the delivery was really quick. The plate was in excellent condition.”

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“Fantastic service, the china was excellent quality and packed extremely well. It was delivered at the time they said, would use again. Just one thing to note I paid for the signed courier service but they left it on the doorstep without signing for so may want to look at your courier service.”

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“My replacment tea cup arrived promptly and beautifully packed, Thank you My eplacementtea cup aeeived prom”

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“The order arrived in good time . Each itiem was individually well wrapped and in excellent condition .”

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“Arrived as described in very good condition Very well packed to withstand the process of transit Thanks I will order again from you”

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“We broke a plate from our dinner service wedding gift (38 yrs old) and thought that was it until we looked at china village. Replacement plate is faultless and service excellent.”

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“Excellent quality, good price, well packed and delivered in good time.”

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The China Village is rated 4.9 based on 3,353 reviews