The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,192 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with my purchase. The plates were in excellent condition, as described, and delivery was very efficient. Dealing with a commercial outlet is also reassuring. I would look to The China Village first for future requirements. My order came about because I needed to replace a broken plate and then found I could add more to my set.”

Helpful Report

“Very pleased with the cup which was in perfect condition. Will certainly use again unless my husband stops being so clumsy!”

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“Thrilled to find saucers I needed on the CV web site. Ordering easy and they arrived quickly in very well-wrapped psrcel.”

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“Exactly as described and delivered promptly. It was great to be able to complete this dinner set again after 30 years. I would definitely use this company again. Thank you.”

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“Excellent service. Speedy replacement.”

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“Fantastic service, saucer arrived well wrapped and made the set complete again. Would highly recommend, thank you”

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“Excellent transaction delivery prompt and packaging very good indeed. Thank you”

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“Received my order today. It was a replacement side tea plate. Excellent condition. Really pleased with it as it’s replacing a broken one in our wedding present tea set from my nan. (1980) . Thank you.”

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“Be good service Thank you”

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“Plates arrived only a few days after ordering. Very well wrapped. Great service”

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“I needed to make a change to the delivery address (my fault) and contacted the company online. Dealt with very efficiently and courteously. Items arrived well packaged and in excellent condition. Wouldn't hesitate to use them again.”

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“Items ordered arrived quickly and well packed - very satisfied.”

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“excellent service. first class packeting. plates in excellent condition”

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“The China Village is a superb place to find replacement pieces . The owner Matt was incredibly helpful and provided the best customer care possible ,from very speedy email responses to sourcing all we needed from his very extensive stock . Very good prices too. We shall certainly choose China Village for all our future china replacement purchases .”

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“Easy to use website . Goods ordered were excellent quality as described in the text . Well packaged and tracking the delivery was 10/10 Thanks again”

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“Very good. I've purchased a number of items and had nothing but a really good experience. Highly recommended!”

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“Good people to deal with, helpful. Delivery wait longer than expected but that's me ! The plates arrived very well packed and beautiful! So pleased with China Village.”

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“The whole experience was very easy and relaxed. Their website let me identify the exact item which I required and the number. I thought initially that their response was a little slow but when I saw the quality and care of their packing I mentally apologised to them.. Should I have a similar need in the future , then this is my supplier of first choice!!”

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“Excellent service. Prompt attention to the order and item very well wrapped. So good to be able to build up my favourite set of crockery!”

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“This is the second order that I have placed with The China Village and again, it was received in good order and condition and I was very pleased with, not only the great service, but the excellent condition of the china that I purchased.”

Helpful Report

The China Village is rated 4.9 based on 3,192 reviews