Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 2,734 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,734 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Car Shades 5 star review on 15th July 2025

Anonymous

Car Shades 5 star review on 14th July 2025

Pawel Kielb

Car Shades 5 star review on 25th June 2025

Michael Blow

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I sent you an e-mail last Thursday no reply ,why are goods I purchased in Germany.I purchased on 29th May, You sent me a link for tracking my order, German customs are looking for 19% + 10 euro handling charge + 5 euro a day while in German customs since Monday last wk,can you please sort this out for me or I want a full refund ,regards John”

Helpful Report

Posted 4 years ago

Hi John We are sorry you haven't yet received your Car Shades. We have tracked your order and because this is an order to the Republic of Ireland the tracking states that the goods are on hold awaiting customs clearance and it has been with them since Monday the 7th June. Therefore, you should have been contacted by email as there will be a clearance charge to pay before it can be released from the courier. Apologies for any inconvenience and if you require any further assistance please email us at reviews@carshades.co.uk Thank you

Posted 4 years ago

“Tried to contact them via phone no answer ...emailed them with my issue no reply ...frustrating to say the least”

Helpful Report

Posted 4 years ago

Hi Dean - we are sorry you haven't been able to contact us, if you would like to email your enquiry to reviews@carshades.co.uk we'll assist you. Apologies for any inconvenience.

Posted 4 years ago

“Why am i going back and forth with a 3rd party to pay customs that cost more than the goods and they are threating me with penalties”

Helpful Report

Posted 4 years ago

Hi Kaulin - we are sorry to learn you are experiencing issues with customs to receive your order. Whilst we appreciate this is very frustrating, unfortunately, post-Brexit this is something that is out of our control on international orders and customs charges are at the liberty of individual countries customs departments not set by ourselves. If you do require any further assistance, please email us at sales@carshades.co.uk Thank you

Posted 4 years ago

“I was so excited to get them but unfortunately they don't fit. I would like a new set that fits correctly or a refund. Please advice Thanks Corrie”

Helpful Report

Posted 4 years ago

Hi Corrie - we are sorry your Car Shades aren't fitting right, please could you send some images of the issues you are facing to reviews@carshades.co.uk so we can see the issue and provide help to resolve it for you. Thank you

Posted 4 years ago

“Still waiting for delivery”

Helpful Report

Posted 4 years ago

“Very poor. Still haven't heard back regarding a refund. Instructions are awful and not tailored to the specific vehicle. Fitting blinds requires hacking into seals of windows with ridiculous clips. I have previously used shades from another company using sticky velcro tabs which worked perfectly. Will not buy from here again.”

Helpful Report

Posted 4 years ago

Dear Harry - we are sorry to learn that you are not satisfied with your Car Shades and we apologise that you haven't yet heard back regarding your refund. Our customer service team is currently working through a very high volume of enquiries, therefore if you would like to send a copy of your original message to reviews@carshades.co.uk we will help and look into this for you. If there was anything we could help with to try and resolve the issues you are facing, please let us know by emailing us at reviews@carshades.co.uk Also this fitting video page on our website might be of use https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides Thank you for your feedback Car Shades

Posted 4 years ago

“One of our shades arrived damaged and the other didn't fit the car correctly, it definitely wouldn't have withstood winding down the window. We will be returning.”

Helpful Report

Posted 4 years ago

Hi Sally - we are really sorry to learn that you aren't happy with your Car Shades. Please could you send us a picture of the damaged shade and the shade that isn't fitting properly to marketing@carshades.co.uk as we would welcome the opportunity to see if we can put things right for you. However, if you did want to return them straight away for a refund then that is no problem as we have a 30-day money-back guarantee, therefore please email sales@carshades.co.uk to initiate your return. We look forward to hearing from you. Thank you Car Shades

Posted 4 years ago

“I'm still waiting for my order.”

Helpful Report

Posted 4 years ago

Hi Stephen - we are sorry your Car Shades haven't arrived as yet, please could you email your order number to reviews@carshades.co.uk and we will look into this for you. Apologies for any inconvenience. Thank you, Car Shades

Posted 4 years ago

“arnaqueur, vendent des produits mais cachent bien qu'il y a des frais supplémentaires avant de recevoir le colis”

Helpful Report

Posted 4 years ago

Hi - we are sorry to learn you are disappointed that there are additional fees to pay for your delivery to France. Unfortunately, this is a charge that is out of our control as the payment required is to pay the VAT in your country of residence to allow for customs clearance and for your order to be delivered. This is due to the agreement post-Brexit and the payment isn't made to ourselves and therefore the reason it is out of our control. We do however hope you like your Car Shades once they are received. If we can be of any further assistance please do let us know. Thank you

Posted 4 years ago

“I Am really sorry but I have Nothing received the parcel yet.”

Helpful Report

Posted 4 years ago

Hi We are sorry you haven't yet received your Car Shades yet, unfortunately, we are experiencing a few delays with international deliveries due to the issues being caused by Brexit. If you can send us your order number to reviews@carshades.co.uk we will look into this further for you to see if there is any more information we can provide. Thank you

Posted 4 years ago

Hi - we have sent you a separate email with more information and an update on the tracking of your Car Shades. Thank you

Posted 4 years ago

“Too expensive for a product that doesn't fit due to being wrong shape for rear window (Jaguar X Type saloon). Which was a huge disappointment as I have bought twice before for different vehicles where they fitted perfectly.”

Helpful Report

Posted 4 years ago

Hi Kevin - thank you for your feedback, we are disappointed your Car Shades aren't fitting your rear windows perfectly, especially as you have had good experiences with previous sets for other vehicles. We have passed your feedback on to our development team. Thank you

Posted 4 years ago

“Shades for the model I ordered didnt fit. Sent back and still awaiting a refund months later - no way to contact the company directly to follow up. £100 down the pan!!”

Helpful Report

Posted 4 years ago

Hi Phillippa - we are very concerned to read these comments, please could you email your original order number to reviews@carshades.co.uk and we will look into this one for you as a matter of urgency. Thank you

Posted 4 years ago

Hi Phillippa - as per our previous update we were very concerned by the feedback and have managed to locate your order on our system. After your correspondence with our customer services team in September, we received your Car Shades back to our factory that wasn't for the correct model of your car, and a full refund of £65.99 was issued on the 5th of October back to your original payment method. Therefore, if you could please check your original payment method to make sure it has landed that would be appreciated. Thank you Car Shades

Posted 4 years ago

“Purchased some sun shades for Land Rover Discovery as we have a new baby. The fixings for the shades do not hold resulting on shade falling on baby.”

Helpful Report

Posted 4 years ago

Hi - we are sorry to learn you have had issues with your Car Shades staying in place and concerned that they have fallen out on your child. Please could you send us your original order number to reviews@carshades.co.uk and we will get some additional clips out to you asap. Thank you

Posted 4 years ago

“They did not fit the car they were purchased for 2012-16 Honda CRV, Having previously purchased a set of shades for a Honda FRV from this firm which fitted perfectly in the Vehicle I was left very disappointed with this latest purchase which in the end was fully refunded, If in the future they make a set that will fit my CRV I would gladly purchase same.”

Helpful Report

Posted 4 years ago

Thank you for the feedback Anthony - it is of use to us and we have passed your feedback to the Development Team. Thank you

Posted 4 years ago

“Absolutely terrible fit on my Hyundai Tucson. Didn't fit the shape of the window properly. They bowed and the clips scraped on the glass when lowering the window. Sent back for a refund. Would not recommend.”

Helpful Report

Posted 4 years ago

Hi Dale - We are sorry to learn that your Car Shades did not meet our high expectations. Your feedback is appreciated and we have passed your comments to our development team. Thank you

Posted 4 years ago

“I bought a set of car shades for my Freelander 2. Whilst the shades themselves are good quality the fixing clips are appalling and regularly fall off. In the end I had to make my own fixing clips. In summary these shades could be a good product if the fixing clips worked hence only one star rating.”

Helpful Report

Posted 4 years ago

Hi John - we are sorry to learn you have had issues with our clips. If you did want any more sent to you, please email your original order number to reviews@carshades.co.uk and we will arrange this for you free of charge. Thank you

Posted 4 years ago

“Hi I had to cancel my order I still want to order what I ordered I need it can you tell me when I can order it and when it will ship to the us please”

Helpful Report

Posted 4 years ago

Hi - thank you for your feedback and we are sorry to learn that you weren't able to place your order. Please could you email the Car Shades you require and your shipping postcode to reviews@carshades.co.uk and we will look into this for you. Thank you

Posted 4 years ago

Car Shades is rated 4.6 based on 2,734 reviews