Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.55

4.6 Rating 2,829 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Car Shades 5 star review on 25th June 2025

Michael Blow

Car Shades 5 star review on 14th June 2025

Andy Walker

Car Shades 5 star review on 27th May 2025

Anonymous

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shades are excellent quality, but don't fit despite being assured by your sales team that they would. Have spent over 2 1/2 hours queuing on the phone (2 different numbers) during the past 2 days in an attempt to return them for a refund. Very concerning!.”

Helpful Report

Posted 2 years ago

Hi Peter - sorry you were unable to reach us on the phone. If you would like to send us any images you have of the fitting issue to reviews@carshades.co.uk we'll see how we can help. Thank you Car Shades

Posted 2 years ago

“Absolutely terrible, no communication the shades did not fit . I have sent them back still no refund or reply to my email seem like one big scam !!!!”

Helpful Report

Posted 2 years ago

Hi Lee - we apologise that you haven't received the level of customer service we would expect you to receive. We can assure you this isn't a scam and we are looking into this as a matter of urgency. We will be in touch again asap and apologies for the inconvenience this has caused. Thank you Car Shades

Posted 2 years ago

“I am giving you no stars as I have never received the goods, it appears I can't give no stars so I have to give one star for no goods how can that be fair!!!!!!!!!!!”

Helpful Report

Posted 2 years ago

Hi Gary We are sorry that you have not yet had your Car Shades, a member of our customer services team will contact you to discuss this with you. We apologise for any inconvenience. Thanks Car Shades

Posted 2 years ago

“Not worth the price”

Helpful Report

Posted 2 years ago

Hi - we are sorry you’re not happy with your Car Shades, please be aware if you did want to return them you are covered by our 30 day money back guarantee. Or if there is an issue with them please do let us know by emailing us at reviews@carshades.co.uk and we’d be happy to see how we can assist further. Thanks Car Shades

Posted 2 years ago

“I havnt received my car shades! I have contacted customer service but no reply! I would appreciate some sort of contact. I will be happy to amend my review once I have received the car shades, but my experience so far is not good!”

Helpful Report

Posted 2 years ago

Hi - we are sorry you haven't yet heard back from us, this has been escalated internally and our customer services team will contact you when the office reopens tomorrow. Sorry for any inconvenience this has caused. Thank you Car Shades

Posted 2 years ago

“Didn't get my order :(”

Helpful Report

Posted 2 years ago

Hi Patryk We are sorry that your order hasn't arrived, we have asked our customer services team to follow up with you. Thanks Car Shades

Posted 2 years ago

“I have not received the shades I purchased. The tracking link in both the email I received from vanstyle.co.uk and on both carshades.co.uk and vanstyle.co.uk websites never worked. Having never had a shipment from SkyNet I finally figured out I could use the consignment number to search on SkyNet.co.uk to track the package, only to find out the package arrived in Philadelphia THREE days ago! I live in a suburb of Philadelphia, and it does not take three days to travel from Philadelphia to Exton. How do I know, I travel to downtown Philadelphia at least twice a month to officiate weddings.”

Helpful Report

Posted 2 years ago

Hi Mark We apologise for any inconvenience this has caused, we have spoken to SKYNET and they have informed us that the product was sat in Philadelphia for three days as it was processing through the customs clearances. SKYNET has informed us that your parcel is out for delivery today. We hope the information is of use and please don't hesitate to contact us at sales@carshades.co.uk if we can assist further. Thank you Car Shades

Posted 2 years ago

“I bought a set of shades fit my polo last year, but after several attempt and had extra fittings, have still not been able to use the back ones as keep falling off. So won’t be ordering any more. Wanted these to keep the sun of my greyhound as she travels with me all the time and for the money don’t think I got my monies worth”

Helpful Report

Posted 2 years ago

Hi - we are sorry to learn you are not satisfied with your Car Shades. It sounds like you may have already tried extra clips, however if you did have any images of the Car Shades fitted please send them to reviews@carshades.co.uk and we will see if we can help. Thank you Car Shades

Posted 2 years ago

“For the price of these I expected better. Expected to be perfect fit. Quite the opposite. They don’t fit at all, leave gaps and keep falling off. Rubbish. Have emailed and sent pictures to show and the company couldn’t really care less. No help what so ever. Avoid. Waste of 85 quid.”

Helpful Report

Posted 2 years ago

Hi Robert - we are sorry to learn that you are not happy with your Car Shades, please could you send us a copy of your images to reviews@carshades.co.uk as we would like to see if we can help improve the fitting. Also please be assured you are covered by our 30-day money-back guarantee if you wish to return them. We look forward to hearing from you. Thanks Car Shades

Posted 2 years ago

“Normally great and easy to pay and receive your item but 3 times so far not been able to buy as there new system for payment cancel payments”

Helpful Report

Posted 2 years ago

Hi William - we are sorry to learn you are having payment issues and we are currently looking into this. If you would like to place an order please contact us via sales@carshades.co.uk or call 01623 792 727 and a member of our customer services team will be able to assist you further. Apologies for any inconvenience this has caused. Thank you Car Shades

Posted 2 years ago

“I never received my product. I received no reply to my email either. Very disappointing”

Helpful Report

Posted 2 years ago

Hi Molly We apologise that there was a delay in your order, this was due to the closure of our factory over the Christmas period, however we are aware that you already have been contacted by our customer services department and the issue has been resolved. If you have any further issues please do contact us at sales@carshades.co.uk Thank you Car Shades

Posted 2 years ago

“Avete solo creato problemi. Sono un privato consumatore che ha solo l'esigenza di ricevere le spedizioni presso il mio ufficio. Evidentemente è troppo difficile da capire per voi e la vostra ottusa burocrazia doganale. Non avete solo perso per sempre un cliente, personalmente farò in modo che ne perdiate molti, ma molti di più, parlando a tutti della mia pessima esperienza con voi. Addio!”

Helpful Report

Posted 3 years ago

Hi Andrea - as explained by our customer services team, we were unable to ship to your commercial address without an EROI number that the couriers need in order for the parcel to be despatched internationally. We also appreciate this is a frustrating situation but unfortunately is something we are unable to change as it is a legal requirement of our courier partner. We therefore don't condone threatening messages and prefer to work more positively with all of our customers to reach satisfactory outcomes for everyone. Thank you Car Shades

Posted 3 years ago

“Sadly,the rear left kept slipping and got caught when the window opened, dropped on the road so now I've only got one in the back. Meh”

Helpful Report

Posted 3 years ago

Hi Dean We have sent you an email with how this is being resolved, which we hope meets with your approval. Thank you Car Shades

Posted 3 years ago

“They don't fit well. It is too much margin and therefore it is impossible to roll the window up and down”

Helpful Report

Posted 3 years ago

Hi Tomas - we are sorry you are having a few issues fitting your Audi A6 Car Shades. To be able to assist please could you send us a picture of the whole window so we can see all of the edges to reviews@carshades.co.uk. Looking at your image compared to the fitting instruction, we can see that there is a CL-M13 clip missing in the bottom left corner on the vertical part of the frame, therefore it would be good to check positioning all other clips to see if that helps resolve the issue. We look forward to hearing from you. Thanks Car Shades

Posted 3 years ago

“So I spent just under £90 on these shade’s that don’t actually protect from the sun my daughter loves to look outside when I am driving but the sun is still completely in her face,, I got better results with the cheap ones that have pictures on than I do with these and that only cost me £15 they are a waste of money and if I could go without giving you a single star I would have but I can’t”

Helpful Report

Posted 3 years ago

Hi Stacey We are sorry to learn you are not happy with your Car Shades, please be assured you are covered by our 30-day-money back guarantee which you can initiate by emailing our customer services team at sales@carshades.co.uk who will advise you on the next steps should you decide to return them. Thank you Car Shades

Posted 3 years ago

“I am very disappointed with the shades 2 of them just don't fit properly and the metal clips do not fit well at all and keep falling off the window.”

Helpful Report

Posted 3 years ago

Hi Stewart We are sorry that your Car Shades aren't fitting properly, please could you send some images of the fitting issue to reviews@carshades.co.uk so we can see how we can help resolve the situation. We look forward to hearing from you. Thanks Car Shades

Posted 3 years ago

“Il prodotto sarebbe anche buono, ma le istruzioni sono pessime ed i ganci per tenere ferme le tendine sono anche peggio. Alla fine i ganci non sono stabili e muovendosi, addirittura hanno rigato la carrozzeria interna attorno al finestrino. Non lo ricomprerei mai, soprattutto Visto quanto è costato il prodotto. Acquisto sconsigliato”

Helpful Report

Posted 3 years ago

Hi Davide - we are sorry you had issues with fitting your Car Shades, if you require any further assistance please do email us at reviews@carshades.co.uk along with any images you have of the issue you are facing and we will help to resolve the issue. Thank you Car Shades

Posted 3 years ago

“i'm not entirely sure that the customer service speaks or understands English. Maybe that's where we went wrong! i ordered a set of 6 shades for the car. 2 shades were nearly correct but too big and ever so slightly the wrong shape. i attempted to ring them. THE TELEPHONE NUMBER ON THE INVOICE IS INCORRECT. Therefore it was over a week before i got hold of them. very helpful verbally "we will send a whole new set and swap them with your ones. we just need some pictures to show they dont fit" i sent pictures of the ones that do fit (and by now have been used for 1.5 weeks) and tell them that i have sent 6 pictures of the rear passenger door BECAUSE THEY DONT FIT SO I CANT TAKE A PICTURE IN SITU. Car Shades said that the 6 pictures were not good enough and insisted that i take a picture of the rear passenger door shade in situ. "Good Morning Hazel, I am really sorry, however the majority of those photos don't really show much. Can you please take a single photo showing how the rear passenger door shade is fitted. Regarding the port hole car shade this is fine, it just hasn't been pressed quite far enough in" I do as they ask and take a picture of the shade of the rear passenger door in situ by bending the frame to fit the aperture. Car Shades then have a gadenza saying that they DID NOT ASK ME TO DO THAT AND WILL NOW NOT HONOUR THE VERBAL AGREEMENT. "We appreciate your feedback and are sorry you feel this way. We were advising you of the correct way to fit the port light window shade and had not discussed the passenger window at this point, your next correspondence that had images attached showed the bent frame. There was no instruction between those emails to the effect of “force the rear passenger window” thus I am unsure as to how you can hold us responsible." THEY LITERALLY ASKED ME TO DO IT. I can only assume this was to say - which they now do - that i have damaged the goods and therefore they cannot be returned. POOR COMMUNICATION AT BEST DOWNRIGHT SLIPPERY CUSTOMERS AT WORST DO NOT USE THEM”

Helpful Report

Posted 3 years ago

Hi Hazel We are sorry to learn that you have had issues with your Car Shades and that you haven't had the experience we would hope you would have with us. Our customer services team are aware of your feedback and will be contacting you today to resolve the issue. Regards Car Shades

Posted 3 years ago

“The X5 shades don’t fit an X5 and no one picks up the phone”

Helpful Report

Posted 3 years ago

Hi Mary - we are sorry you have struggled to get hold of us, we have asked a member of our customer services team to call you asap. Thank you Car Shades

Posted 3 years ago

“Still not received them”

Helpful Report

Posted 3 years ago

Hi Alan - we have looked into this and unfortunately your order was cancelled on the 12th of August due to a payment issue, you should have received an email with the next steps to resolve this however our customer services team will also reach out to you to discuss this further. Thank you Car Shades

Posted 3 years ago

Car Shades is rated 4.6 based on 2,829 reviews