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Car Shades Reviews

4.6 Rating 2,839 Reviews
89 %
of reviewers recommend Car Shades
4.6
Based on 2,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
arnaqueur, vendent des produits mais cachent bien qu'il y a des frais supplémentaires avant de recevoir le colis
Helpful Report
Posted 4 years ago
Hi - we are sorry to learn you are disappointed that there are additional fees to pay for your delivery to France. Unfortunately, this is a charge that is out of our control as the payment required is to pay the VAT in your country of residence to allow for customs clearance and for your order to be delivered. This is due to the agreement post-Brexit and the payment isn't made to ourselves and therefore the reason it is out of our control. We do however hope you like your Car Shades once they are received. If we can be of any further assistance please do let us know. Thank you
Posted 4 years ago
I Am really sorry but I have Nothing received the parcel yet.
Helpful Report
Posted 5 years ago
Hi We are sorry you haven't yet received your Car Shades yet, unfortunately, we are experiencing a few delays with international deliveries due to the issues being caused by Brexit. If you can send us your order number to reviews@carshades.co.uk we will look into this further for you to see if there is any more information we can provide. Thank you
Posted 5 years ago
Hi - we have sent you a separate email with more information and an update on the tracking of your Car Shades. Thank you
Posted 5 years ago
Too expensive for a product that doesn't fit due to being wrong shape for rear window (Jaguar X Type saloon). Which was a huge disappointment as I have bought twice before for different vehicles where they fitted perfectly.
Helpful Report
Posted 5 years ago
Hi Kevin - thank you for your feedback, we are disappointed your Car Shades aren't fitting your rear windows perfectly, especially as you have had good experiences with previous sets for other vehicles. We have passed your feedback on to our development team. Thank you
Posted 5 years ago
Shades for the model I ordered didnt fit. Sent back and still awaiting a refund months later - no way to contact the company directly to follow up. £100 down the pan!!
Helpful Report
Posted 5 years ago
Hi Phillippa - we are very concerned to read these comments, please could you email your original order number to reviews@carshades.co.uk and we will look into this one for you as a matter of urgency. Thank you
Posted 5 years ago
Hi Phillippa - as per our previous update we were very concerned by the feedback and have managed to locate your order on our system. After your correspondence with our customer services team in September, we received your Car Shades back to our factory that wasn't for the correct model of your car, and a full refund of £65.99 was issued on the 5th of October back to your original payment method. Therefore, if you could please check your original payment method to make sure it has landed that would be appreciated. Thank you Car Shades
Posted 5 years ago
Purchased some sun shades for Land Rover Discovery as we have a new baby. The fixings for the shades do not hold resulting on shade falling on baby.
Helpful Report
Posted 5 years ago
Hi - we are sorry to learn you have had issues with your Car Shades staying in place and concerned that they have fallen out on your child. Please could you send us your original order number to reviews@carshades.co.uk and we will get some additional clips out to you asap. Thank you
Posted 5 years ago
They did not fit the car they were purchased for 2012-16 Honda CRV, Having previously purchased a set of shades for a Honda FRV from this firm which fitted perfectly in the Vehicle I was left very disappointed with this latest purchase which in the end was fully refunded, If in the future they make a set that will fit my CRV I would gladly purchase same.
Helpful Report
Posted 5 years ago
Thank you for the feedback Anthony - it is of use to us and we have passed your feedback to the Development Team. Thank you
Posted 5 years ago
Absolutely terrible fit on my Hyundai Tucson. Didn't fit the shape of the window properly. They bowed and the clips scraped on the glass when lowering the window. Sent back for a refund. Would not recommend.
Helpful Report
Posted 5 years ago
Hi Dale - We are sorry to learn that your Car Shades did not meet our high expectations. Your feedback is appreciated and we have passed your comments to our development team. Thank you
Posted 5 years ago
I bought a set of car shades for my Freelander 2. Whilst the shades themselves are good quality the fixing clips are appalling and regularly fall off. In the end I had to make my own fixing clips. In summary these shades could be a good product if the fixing clips worked hence only one star rating.
Helpful Report
Posted 5 years ago
Hi John - we are sorry to learn you have had issues with our clips. If you did want any more sent to you, please email your original order number to reviews@carshades.co.uk and we will arrange this for you free of charge. Thank you
Posted 5 years ago
Hi I had to cancel my order I still want to order what I ordered I need it can you tell me when I can order it and when it will ship to the us please
Helpful Report
Posted 5 years ago
Hi - thank you for your feedback and we are sorry to learn that you weren't able to place your order. Please could you email the Car Shades you require and your shipping postcode to reviews@carshades.co.uk and we will look into this for you. Thank you
Posted 5 years ago
Car Shades is rated 4.6 based on 2,839 reviews