Hello, my packet with its reference says it's in the customs in Cologne, the problem is according to the European Union there are not customs in Cologne. Check this: https://ec.europa.eu/taxation_customs/dds2/rd/rd_consultation_location.jsp?Lang=en&DesLang=&AllRoles=Y&Country=DE&trafficTypeCode=&roles=AUT&roles=CCA&roles=MCA&roles=RCA&roles=REG&roles=ACE&roles=ACP&roles=ACR&roles=ACT&roles=AWB&roles=BTI&roles=CCL&roles=CGU&roles=CVA&roles=CWP&roles=DPO&roles=EIR&roles=ETD&roles=EUS&roles=IPO&roles=OPO&roles=RSS&roles=SAS&roles=SDE&roles=SSE&roles=TEA&roles=TRD&roles=TST&roles=PRT&roles=RAC&roles=RRG&roles=CCD&roles=CND&roles=IPR&roles=EXC&roles=ENL&roles=ENT&roles=PCI&roles=SCI&roles=CAE&roles=EIN&roles=EXL&roles=EXP&roles=EXT&roles=CAU&roles=DEP&roles=DES&roles=ENQ&roles=GUA&roles=INC&roles=REC&roles=TRA&roles=TXT&Expand=true What's up? Who can explain it to me? I want to pay the fee for the customs, the problem is how much and to who? This is frustrating. I have paid it the 9/6/21 and I haven't received anything yet. Is this normal? Best regards Robert