Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.56

4.6 Rating 3,120 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 3,120 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Car Shades 5 star review on 11th August 2026

Anonymous

Car Shades 5 star review on 10th August 2026

Samuel FD

Car Shades 5 star review on 25th June 2025

Michael Blow

Car Shades 5 star review on 14th June 2025

Andy Walker

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopeless. I have ordered before and had a good experience -this time I paid via paypal and after 2 weeks I still have a pending charge and no item. Paypal says thye wont release the payment until Car Shades post the shades, Car Shades wont post it until they get the payment from Paypal. Im stuck in the middle of this. I contacted Car Shades and after some curt messages from them (they said it was my fault!) they confirmed they cancelled the order but I checking again today I still have pending payment to them. Awful experience. No product and still a charge pending. Not recommended.”

Helpful Report

Posted 2 days ago

“Although I stated on the order that the replacement clip kit was for a BMW 5 series tourer, the ones I received were not compatible”

Helpful Report

Posted 1 month ago

Hi the clips were sent for the kit you mentioned in your notes - could you please email us (sales@carshades.co.uk) with the details of your car and we will look in to this for you. Regards Carshades

Posted 1 month ago

“If I’m honest they are the most fiddly things ever to put together. It’s REALLY hard to put the clips in place. I got so fed up of trying I’ve put them to one side and will try again. I’m hoping they are worth all the effort. A friend had recommended you but I won’t be recommending you to any of my friends. If I can’t put the clips on I will getting in touch to return them. Most fiddly things ever. Very disappointed.”

Helpful Report

Posted 1 month ago

Hi Nikki - sorry to learn you are having issues fitting the clips. Please review these clip videos, which we hope helps and if not, please contact us at sales@carshades.co.uk for further assistance https://youtu.be/wEzFzAjMw9M?si=aigKuY8QcvW-5sVL https://youtu.be/BsvCiaEGtYw?si=XsNuzs-Sip_gS0n6 https://youtu.be/WJYMePLp5gY?si=2rEhbPBDZWpDnwp9 Thank you Car Shades

Posted 1 month ago

“I purchased a complete set of shades from my vehicle a little over two years ago, the product fitted well and appeared to be of good quality. I was recently travelling on the M1 on a very hot day, my three year old grandson lowered the window, the shade was sucked out and disappeared onto the carriage way, for safety reasons I was unable to stop my vehicle and therefore unable to retrieve the shade. I contacted Car Shades to enquire how I went about purchasing a replacement shade, only to be told that they do not sell individual shades. I was provided with a link to purchase another full set. I was disappointed with that response, and explained that I only wanted to purchase the lost shade. They did not respond to my email expressing my disappointment. Their sales narrative states that the shades do not fall out, and there is no mention that the shades are only sold as a complete set or that spare or replacement shades are not available. So buyers beware, these shades can be dislodged and if you are unfortunate enough to have your vehicle window lowered at the time, you run the risk of loosing the shade which cannot be individually replaced. In my opinion this approach to customer service is poor at the very least demonstrates a very inflexible approach to after sales support.”

Helpful Report

Posted 1 month ago

Hi - it seems clear that the shades have been working as described for 2 years, we are sorry that one has been disloged and fallen but when the shades are fitted correctly and the clips are in place this can't happen , our design team work hard to ensure this . We dont list individual shades on our website or make any reference to them for the very reason that they are not available seperately. You have asked us to supply something that we simply dont list or sell , again we are sorry you didn't like our answer but it is the correct one. For many vehicles the door shades are available as a a pair so you may not need the full rear set, they are listed as a rear door set. Regards Carshades

Posted 1 month ago

“Unfortunately the my order has not arrived although the expected delivery date given was a week ago with no update on when it will arrive.”

Helpful Report

Posted 1 month ago

Hi - your order is at DHL's Hemel Hempstead depot anf can be tracked using the ref we sent to you Regards Carshades

Posted 1 month ago

“I emailed CarShades to see if the Suzuki Vitara 2015-22 shades listed on their website would fit my 2023 model (which is still the 4th-Gen 'LY'). They asked for a couple of photos & then confirmed that yes, the shades would fit my car. Unfortunately the shades didn't fit..... the rear quarter window ones fitted well; the rear passenger windows had a gap at the top (or bottom if I slid the shade upwards); the rear window shade didn't fit all all - the shade was the wrong shape & the supplied clips were also pretty useless. I returned the shades that afternoon for a refund.... which I received the following week however why does the 'Returns' section of your website say that customers will receive their refund within 30-days when the legal requirement is 14? Furthermore, delivery tracking with CarShades' courier was worse than useless. The tracking 'updated' by picking random statements from 'Your package will be delivered today'; 'Your package has not yet been collected from the sender'; 'Your package is delayed but will be delivered later today'; 'Your package will be delivered tomorrow'. Sometimes I received two contradictory updates within the same message. On the actual day of delivery I received an email telling me that my package 'Is due to be delivered on the [previous day's date]' but simultaneously that it hadn't yet been collected from CarShades, so I hung around the house all day for nothing & when it did finally arrive the following day I needn't have bothered being in as the delivery didn't require a signature anyway! Ordered shades from AliExpress instead for £45 that are pretty much identical to the ones from CarShades except for the labels. Perfect fit. Pop in using magnets so no fiddly metal clips. The fabric is thicker & provides better shade, & they arrived in 5 days.”

Helpful Report

Posted 1 month ago

We are sorry the shades didn't live up to your expectation. I cant find any messages with pics of your issues around the installation and if you had sent them we may have been able to advise you. Your return was refunded promptly, thank you for pointing out the date issue on the T and C's, we will look in to this. Regards Carshades

Posted 1 month ago

“Arrived in a timely manner, didn't fit,refused to cover return postage, which they should have done according to the consumer retail act 2015. Don't waste your money.”

Helpful Report

Posted 2 months ago

Hi - from the images you provided we could clearly see the shades are correct - the clips were not pushed firmly enough on yo the frame to hold the shasdes in place and the rear ones were 90 degress out of position. return postage is not covered when items are supplid correctly I'm afraid

Posted 2 months ago

“Bought for our family car to shade our baby from the sun. Fitting them was easy and fit perfectly. We did find that they didn’t limit the sun much at all though and the little one was still blinded by the sun. Even here in sunny England. A week or so after fitting them, one of them broke. The window was wound all the way down and when returning to closed position the shade snapped. The company have blamed the installation, despite them being installed perfectly and will not offer a replacement.”

Helpful Report

Posted 3 months ago

Hi - Our customer service team should have asked for photos of your issue and made a decision on the information provided. Warranty/Guarantee does not cover any issues caused by poor/incorrect fitting I'm afraid. Regards Carshades

Posted 2 months ago

“I love these carshades BUT the customer service is poor!! I had the carshades for my previous car so when we got a new car I immediately bought them. However, the new ones were left on my doorstep when nobody was in and subsequently went missing. I raised the issue with carshades customer service and now radio silence!”

Helpful Report

Posted 9 months ago

Hi - we have replied to your emails on the 12th and again this morning. Could you please provide the info requested. Regards Carshades

Posted 9 months ago

“Parcel has not been delivered and when speaking to customer service they are none the wiser either”

Helpful Report

Posted 10 months ago

Hi - I have contacted DHL regarding your delivery, it is in their Hemel Hempstead depot and I have asked them to ensure it gets loades for delivery tomorrow. Regards Vanstyle

Posted 10 months ago

“Carnt review the item because never actually recieved it. Had an issue with delivery, got in contact wasn’t intrested told me I had to chase delivery company. Went through bank for a refund.”

Helpful Report

Posted 10 months ago

“Absolutely terrible let all the sunlight in worse than the £10 version I had from Halford poor customer service no attempt to resolve the fact that I am unhappy with them poor will never ever use this company again”

Helpful Report

Posted 11 months ago

We’re very sorry to hear that you’re not satisfied with our shades. We strive to provide quality products and service, and it's disappointing to learn we fell short in your case. Please feel free to reach out to us directly so we can advise how to return the Car Shades for a full refund. Thank you Car Shades

Posted 11 months ago

“The shades were easy to install and were a good fit. However, the mesh material the shades are made of is not suitable and does not cut out the sunlight. My child was still being dazzled by the sun with hardly any reduction in light level; there was no discernible impact on the temperature in the car I asked to return the items but was told I would have to pay the return postage despite the items not being suitable for the purpose for which they were advertised.”

Helpful Report

Posted 1 year ago

Hi - I can see we have refunded you in full for these shades. It's a shame our shades did not live up to your your expectations. Our shades are not designed to totally block out light but do reduce it by up to 70% compared to windows with no shades. Regards Carshades

Posted 1 year ago

“Awful fitting instructions. Blinds barely fit. First member of staff spoken to about this was useless. The second said he would ring back… he hasn’t. Emails have been unanswered. A shame as previous blinds for a different car were good”

Helpful Report

Posted 1 year ago

Sorry you are having difficulties fitting our car shades - do you know there are videos on our website that may help you? https://www.carshades.co.uk/ I have also given this to one of our customer service team member who will contact you today to assist with your issue Many thanks

Posted 1 year ago

“Poor customer service. Not very helpful when I wasn't happy with fit of the product.”

Helpful Report

Posted 1 year ago

Hi - we are sorry you are not happy with these, please return the shades and we will be happy to refund you. Regards Carshades

Posted 1 year ago

“After using them over the weekend, the car shades are not as described/shown as the website. Sunlight still appears through. Will be returning.”

Helpful Report

Posted 1 year ago

Hi - our shades are not 100% blackout, please feel free to return them for a refund if you are not fully satisfied with them. Regards Carshades

Posted 1 year ago

“Hard to contact when wrong fixings are sent with product. I can't use the shades because the fixings are wrong. Left a message, but no return call and no replacement fixings”

Helpful Report

Posted 1 year ago

Hi - could you please send pics of your issue to sales@carshades.co.uk and will resolve this for you. Regards Carshades

Posted 1 year ago

“Do not fit correctly”

Helpful Report

Posted 1 year ago

Hi - please send theses pics and your info to sales@carshades.co.uk and we will assist Regards Carshades

Posted 1 year ago

“I have not received my item”

Helpful Report

Posted 1 year ago

Please contact sales@carshades.co.uk as DHL are showing your shades delivered on the 24th Regards Carshades

Posted 1 year ago

“The rear shades are excellent. Unlike those for the side windows. The rubber under which the side window clips are fitted is not strong enough to hold the weight. The shades fall out if not immediately as soon as the door is opened or shut. In other words they are completely useless”

Helpful Report

Posted 1 year ago

Hi - our customer service team will be in touch reagarding this issue - Thank you for your review. Regards Carshades

Posted 1 year ago

Car Shades is rated 4.6 based on 3,120 reviews