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Car Shades Reviews

4.6 Rating 2,806 Reviews
89 %
of reviewers recommend Car Shades
4.6
Based on 2,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
The shades were easy to install and were a good fit. However, the mesh material the shades are made of is not suitable and does not cut out the sunlight. My child was still being dazzled by the sun with hardly any reduction in light level; there was no discernible impact on the temperature in the car I asked to return the items but was told I would have to pay the return postage despite the items not being suitable for the purpose for which they were advertised.
Helpful Report
Posted 1 week ago
Hi - I can see we have refunded you in full for these shades. It's a shame our shades did not live up to your your expectations. Our shades are not designed to totally block out light but do reduce it by up to 70% compared to windows with no shades. Regards Carshades
Posted 1 week ago
Awful fitting instructions. Blinds barely fit. First member of staff spoken to about this was useless. The second said he would ring back… he hasn’t. Emails have been unanswered. A shame as previous blinds for a different car were good
Helpful Report
Posted 2 weeks ago
Sorry you are having difficulties fitting our car shades - do you know there are videos on our website that may help you? https://www.carshades.co.uk/ I have also given this to one of our customer service team member who will contact you today to assist with your issue Many thanks
Posted 2 weeks ago
Poor customer service. Not very helpful when I wasn't happy with fit of the product.
Helpful Report
Posted 1 month ago
Hi - we are sorry you are not happy with these, please return the shades and we will be happy to refund you. Regards Carshades
Posted 1 month ago
After using them over the weekend, the car shades are not as described/shown as the website. Sunlight still appears through. Will be returning.
Helpful Report
Posted 1 month ago
Hi - our shades are not 100% blackout, please feel free to return them for a refund if you are not fully satisfied with them. Regards Carshades
Posted 1 month ago
Hard to contact when wrong fixings are sent with product. I can't use the shades because the fixings are wrong. Left a message, but no return call and no replacement fixings
Helpful Report
Posted 1 month ago
Hi - could you please send pics of your issue to sales@carshades.co.uk and will resolve this for you. Regards Carshades
Posted 1 month ago
Do not fit correctly
Helpful Report
Posted 1 month ago
Hi - please send theses pics and your info to sales@carshades.co.uk and we will assist Regards Carshades
Posted 1 month ago
I have not received my item
Helpful Report
Posted 2 months ago
Please contact sales@carshades.co.uk as DHL are showing your shades delivered on the 24th Regards Carshades
Posted 2 months ago
The rear shades are excellent. Unlike those for the side windows. The rubber under which the side window clips are fitted is not strong enough to hold the weight. The shades fall out if not immediately as soon as the door is opened or shut. In other words they are completely useless
Helpful Report
Posted 2 months ago
Hi - our customer service team will be in touch reagarding this issue - Thank you for your review. Regards Carshades
Posted 2 months ago
I ordered the product on the 18th May 2025 and it was due for delivery on the 21st of May 2025 and I'm still waiting for my order on the 28th of May 2025. I made contact with the supplier and it seemed to be on its way for the Monday and with confirmed by them on the phone. But I have not heard anything since. Not good!
Helpful Report
Posted 4 months ago
Hi - I have checked with DHL and these shades have been loaded on to the van for delivery today. Please keep an eye on the tracking number to see his progress Regards Carshades
Posted 4 months ago
Disappointed my parcel haven’t arrived yet when I contacted you about and issue that it was delivered to a wrong address you told me go try to get it I replied to you and still no answer !! Sorry but disappointed
Helpful Report
Posted 4 months ago
Hi - We are sorry DHL delivered this to the incorrect address, We have sent a replacement set out to you Regards carshades
Posted 4 months ago
Still let light in, not as good as previous sun shades. Not worth the hefty price tag! Have emailed, but I’ve not had a response.
Helpful Report
Posted 4 months ago
Sorry to hear that you are not happy with our Car Shades Our website does state "Reduces light into the cabin by 72% compared to tests without Car Shades in place" we are working through emails so we should get to yours very soon
Posted 4 months ago
The product is very overpriced. The quality is poor, I lost a bracket within a couple of days. They’re advertised as being able to stay in place with the window open, not on my car but they don’t point that out till you have the fitting instructions. The customer service is poor, advised a new fitting kit is on the way, over a week later and nothing. Poor overpriced rubbish falsely advertised not fit for purpose
Helpful Report
Posted 5 months ago
Hi - we are sorry to learn that you aren't happy with your Car Shades and we will look into where the replacement clips are asap. Also please be assured you are covered by our 30-day money-back guarantee if you would like to return your Car Shades, which you can initiate by emailing us at sales@carshades.co.uk Thank you Car Shades
Posted 5 months ago
Sun shade was not the same size or shape of the correct car window it was ordered for. Awaiting company reply to deal with the issue.
Helpful Report
Posted 6 months ago
Hi Sharon - I see you have reached out on email to our sales team, could you please provide the info they have requested so we can help resolve this issue for you. Thanks Carshades
Posted 6 months ago
I haven’t received them yet.
Helpful Report
Posted 6 months ago
Hi Neil We are sorry there has been an issue with your order, our customer services team are looking into this to get it resolved. We are sorry for any inconvenience this has caused. Car Shades
Posted 6 months ago
I purchased a Carshades set for my pre-lci Mini Cooper F55 4 years ago, which was excellent. I recently changed my car to a Mini Cooper F55 lci2, so I decided to install my existing shades to my new car. The rear quarter light and tailgate shades fitted straight away. The rear window shades are exactly the same size and shape, but I was missing just one clip. I emailed Carshades who advised that I would need to order a complete new set of clips, which I did. Unfortunately, the rubber fittings around the rear window are not the same, rendering my recently purchased clipset useless. I did send an email to Carshades asking which clipset I would need to purchase and was sent a link. I used this link to place my order. When checking on the website, there is no differentiation between pre-lci and LCI2 Mini Cooper F55s.
Helpful Report
Posted 8 months ago
Good Morning Many thanks for the feedback We are sorry you have had a poor experience when dealing with us We are going to look into this and make necessary corrections If you want to get in touch with us and ask for Darrel in Customer Services, he will try and rectify this issue and send you outs some additional clips that work correctly Many thanks
Posted 8 months ago
Used to send to Australia. Now don't for some unknown reason. Made it hard so you also had to pay vat. Last order from here as even though good product too hard to get them
Helpful Report
Posted 9 months ago
Really sorry you were not happy with our service & communication on this order. We can deliver Car Shades to Australia, the shipping charge would be around £90. However, we thought you wanted us to ship this item to an address in London and therefore it is classed as a UK sale and is therefore subject to VAT. We are sorry we seem to have made it hard for you that was not our intention
Posted 9 months ago
Shambolic company. Clips won't fit, explained that previously ordered shades had different clips which did fit. I was sent a YouTube video which didn't help and then when requesting to return, the company went silent on me.
Helpful Report
Posted 11 months ago
Hi - we are sorry that you haven't had a good experience with us on this occasion. We have asked a member of our Customer Services team to reach out to you to try and resolve the issues you are having. We apologise for any inconvenience this may have caused. Thank you Car Shades
Posted 11 months ago
The shades didn’t fit so I emailed to let them know. I got a response but then nothing since after sending two more emails.
Helpful Report
Posted 1 year ago
Hi Scott - we are sorry that you haven't had a reply to your emails, we have followed this up with our customer services team and they will reach out to you shortly. Apologies for any inconvenience this may have caused. Thank you Car Shades
Posted 1 year ago
I have not received a package I oder 29 jun
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Posted 1 year ago
Hi Kent - we apologise that these haven't yet arrived, we have organised for another replacement set to be sent to you. We apologise for any inconvenience. Thanks Car Shades
Posted 1 year ago
I made a mistake on my order and as per the instructions on the confirmation email tried phoning; after three failed attempts of being cut off after 15 minutes, I requested a call back and sent an email. The following day I repeated the same process, again not being able to speak to anybody. The order was sent before I could get it changed, the email never read and I never received a call back! Another hour spent phoning (being cut off after 15min) I finally spoke to somebody and was told it was my fault and I would incur the return costs. IF YOU FEEL YOU NEED TO SPEAK TO SOMEBODY OR NEED ASSISTANCE AVOID THIS COMPANY!
Helpful Report
Posted 1 year ago
Hi Lee - we are sorry we didn't get things quite right with this order and the service you experienced wasn't what we would expect. We will look into this further and apologies for any inconvenience. Car Shades
Posted 1 year ago
Car Shades is rated 4.6 based on 2,806 reviews