Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.55

4.6 Rating 2,829 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Car Shades 5 star review on 25th June 2025

Michael Blow

Car Shades 5 star review on 14th June 2025

Andy Walker

Car Shades 5 star review on 27th May 2025

Anonymous

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these carshades BUT the customer service is poor!! I had the carshades for my previous car so when we got a new car I immediately bought them. However, the new ones were left on my doorstep when nobody was in and subsequently went missing. I raised the issue with carshades customer service and now radio silence!”

Helpful Report

Posted 1 week ago

Hi - we have replied to your emails on the 12th and again this morning. Could you please provide the info requested. Regards Carshades

Posted 4 days ago

“Parcel has not been delivered and when speaking to customer service they are none the wiser either”

Helpful Report

Posted 2 weeks ago

Hi - I have contacted DHL regarding your delivery, it is in their Hemel Hempstead depot and I have asked them to ensure it gets loades for delivery tomorrow. Regards Vanstyle

Posted 2 weeks ago

“Carnt review the item because never actually recieved it. Had an issue with delivery, got in contact wasn’t intrested told me I had to chase delivery company. Went through bank for a refund.”

Helpful Report

Posted 2 weeks ago

“Absolutely terrible let all the sunlight in worse than the £10 version I had from Halford poor customer service no attempt to resolve the fact that I am unhappy with them poor will never ever use this company again”

Helpful Report

Posted 2 months ago

We’re very sorry to hear that you’re not satisfied with our shades. We strive to provide quality products and service, and it's disappointing to learn we fell short in your case. Please feel free to reach out to us directly so we can advise how to return the Car Shades for a full refund. Thank you Car Shades

Posted 2 months ago

“The shades were easy to install and were a good fit. However, the mesh material the shades are made of is not suitable and does not cut out the sunlight. My child was still being dazzled by the sun with hardly any reduction in light level; there was no discernible impact on the temperature in the car I asked to return the items but was told I would have to pay the return postage despite the items not being suitable for the purpose for which they were advertised.”

Helpful Report

Posted 2 months ago

Hi - I can see we have refunded you in full for these shades. It's a shame our shades did not live up to your your expectations. Our shades are not designed to totally block out light but do reduce it by up to 70% compared to windows with no shades. Regards Carshades

Posted 2 months ago

“Awful fitting instructions. Blinds barely fit. First member of staff spoken to about this was useless. The second said he would ring back… he hasn’t. Emails have been unanswered. A shame as previous blinds for a different car were good”

Helpful Report

Posted 3 months ago

Sorry you are having difficulties fitting our car shades - do you know there are videos on our website that may help you? https://www.carshades.co.uk/ I have also given this to one of our customer service team member who will contact you today to assist with your issue Many thanks

Posted 3 months ago

“Poor customer service. Not very helpful when I wasn't happy with fit of the product.”

Helpful Report

Posted 3 months ago

Hi - we are sorry you are not happy with these, please return the shades and we will be happy to refund you. Regards Carshades

Posted 3 months ago

“After using them over the weekend, the car shades are not as described/shown as the website. Sunlight still appears through. Will be returning.”

Helpful Report

Posted 3 months ago

Hi - our shades are not 100% blackout, please feel free to return them for a refund if you are not fully satisfied with them. Regards Carshades

Posted 3 months ago

“Hard to contact when wrong fixings are sent with product. I can't use the shades because the fixings are wrong. Left a message, but no return call and no replacement fixings”

Helpful Report

Posted 4 months ago

Hi - could you please send pics of your issue to sales@carshades.co.uk and will resolve this for you. Regards Carshades

Posted 4 months ago

“Do not fit correctly”

Helpful Report

Posted 4 months ago

Hi - please send theses pics and your info to sales@carshades.co.uk and we will assist Regards Carshades

Posted 4 months ago

“I have not received my item”

Helpful Report

Posted 4 months ago

Please contact sales@carshades.co.uk as DHL are showing your shades delivered on the 24th Regards Carshades

Posted 4 months ago

“The rear shades are excellent. Unlike those for the side windows. The rubber under which the side window clips are fitted is not strong enough to hold the weight. The shades fall out if not immediately as soon as the door is opened or shut. In other words they are completely useless”

Helpful Report

Posted 4 months ago

Hi - our customer service team will be in touch reagarding this issue - Thank you for your review. Regards Carshades

Posted 4 months ago

“I ordered the product on the 18th May 2025 and it was due for delivery on the 21st of May 2025 and I'm still waiting for my order on the 28th of May 2025. I made contact with the supplier and it seemed to be on its way for the Monday and with confirmed by them on the phone. But I have not heard anything since. Not good!”

Helpful Report

Posted 6 months ago

Hi - I have checked with DHL and these shades have been loaded on to the van for delivery today. Please keep an eye on the tracking number to see his progress Regards Carshades

Posted 6 months ago

“Disappointed my parcel haven’t arrived yet when I contacted you about and issue that it was delivered to a wrong address you told me go try to get it I replied to you and still no answer !! Sorry but disappointed”

Helpful Report

Posted 6 months ago

Hi - We are sorry DHL delivered this to the incorrect address, We have sent a replacement set out to you Regards carshades

Posted 6 months ago

“Still let light in, not as good as previous sun shades. Not worth the hefty price tag! Have emailed, but I’ve not had a response.”

Helpful Report

Posted 6 months ago

Sorry to hear that you are not happy with our Car Shades Our website does state "Reduces light into the cabin by 72% compared to tests without Car Shades in place" we are working through emails so we should get to yours very soon

Posted 6 months ago

“The product is very overpriced. The quality is poor, I lost a bracket within a couple of days. They’re advertised as being able to stay in place with the window open, not on my car but they don’t point that out till you have the fitting instructions. The customer service is poor, advised a new fitting kit is on the way, over a week later and nothing. Poor overpriced rubbish falsely advertised not fit for purpose”

Helpful Report

Posted 8 months ago

Hi - we are sorry to learn that you aren't happy with your Car Shades and we will look into where the replacement clips are asap. Also please be assured you are covered by our 30-day money-back guarantee if you would like to return your Car Shades, which you can initiate by emailing us at sales@carshades.co.uk Thank you Car Shades

Posted 8 months ago

“Sun shade was not the same size or shape of the correct car window it was ordered for. Awaiting company reply to deal with the issue.”

Helpful Report

Posted 8 months ago

Hi Sharon - I see you have reached out on email to our sales team, could you please provide the info they have requested so we can help resolve this issue for you. Thanks Carshades

Posted 8 months ago

“I haven’t received them yet.”

Helpful Report

Posted 9 months ago

Hi Neil We are sorry there has been an issue with your order, our customer services team are looking into this to get it resolved. We are sorry for any inconvenience this has caused. Car Shades

Posted 9 months ago

“I purchased a Carshades set for my pre-lci Mini Cooper F55 4 years ago, which was excellent. I recently changed my car to a Mini Cooper F55 lci2, so I decided to install my existing shades to my new car. The rear quarter light and tailgate shades fitted straight away. The rear window shades are exactly the same size and shape, but I was missing just one clip. I emailed Carshades who advised that I would need to order a complete new set of clips, which I did. Unfortunately, the rubber fittings around the rear window are not the same, rendering my recently purchased clipset useless. I did send an email to Carshades asking which clipset I would need to purchase and was sent a link. I used this link to place my order. When checking on the website, there is no differentiation between pre-lci and LCI2 Mini Cooper F55s.”

Helpful Report

Posted 11 months ago

Good Morning Many thanks for the feedback We are sorry you have had a poor experience when dealing with us We are going to look into this and make necessary corrections If you want to get in touch with us and ask for Darrel in Customer Services, he will try and rectify this issue and send you outs some additional clips that work correctly Many thanks

Posted 11 months ago

“Used to send to Australia. Now don't for some unknown reason. Made it hard so you also had to pay vat. Last order from here as even though good product too hard to get them”

Helpful Report

Posted 1 year ago

Really sorry you were not happy with our service & communication on this order. We can deliver Car Shades to Australia, the shipping charge would be around £90. However, we thought you wanted us to ship this item to an address in London and therefore it is classed as a UK sale and is therefore subject to VAT. We are sorry we seem to have made it hard for you that was not our intention

Posted 1 year ago

Car Shades is rated 4.6 based on 2,829 reviews