Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,429 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 6th July 2025

5205

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers didn’t arrive in time for important birthday. Mid afternoon the day after. You said allow extra day if strike action. There was no strike action. Someone took pictures for me reciepiient , my 85 yr old Mumbai said they were awful stems broken and floppy I should have kept with interflora.”

Helpful Report

Posted 2 years ago

Hi there Andrea Thank you so much for your review - I am so sorry your flowers were in such poor condition, and arrived late. I just wanted to let you know that I've emailed you directly, and hopefully we can rectify this fully for you! I look forward to hearing from you, Warmest regards David

Posted 2 years ago

“Ordered flowers on a Monday - chose a Sat delivery slot allowing 5 days to ensure they arrived at weekend. Flowers never arrived on special day . Very unreliable - 2nd time this has happened. This company can not depend on deliveries arriving on time- refund is no good to the recipient who never received the sentiment behind sending flowers.”

Helpful Report

Posted 2 years ago

Hi there, thank you so much for your review. I am so sorry your delivery was not reliable, and arrived late for a special day. I just wanted to let you know that I've emailed you directly, and hopefully we can rectify this fully for you! I look forward to hearing from you, Warmest regards David

Posted 2 years ago

“Wrong order delivered sent an email no response.”

Helpful Report

Posted 2 years ago

Good morning Lorna, thank you for your review. I am so sorry to hear that the wrong bouquet has been received and you have not received a response from us. This is definitely disappointing to hear and certainly not what we would expect. We absolutely want to make things right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“I had to rectify an order that was delivered to a completely wrong address and dumped infront of a bin . I was offered 10£ credit and a premium delivery a few days later but wasnt sent an email so had a palaver knowing whether it had arrived. Then the flowers didnt look as expected. My daughter hates pink and they were sposed to have purple with yellow but were punk with yellow.Arrived 4 days after that which they were meant for. Oh dear!!!”

Helpful Report

Posted 2 years ago

“Ordered the Sophia letterbox flowers for my mams birthday and must say absolutely disappointed nothing like the picture won't be ordering any more again😡😡😡😡”

Helpful Report

Posted 2 years ago

Hi Gary, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear that you're disappointed with your blooms. Of course, we only ever want the very best for our customer, and their nearest and dearest, and would love to make things right. Please send an email to support@bloomandwild.com, referencing customer number 3567487, so we may look into the matter and find a happy resolution for you. Many thanks, Erin at Bloom & Wild.

Posted 2 years ago

“I ordered some flowers to be delivered on the 17th December but there was a postal strike. When I eventually got them they would not revive and I had to put them in the bin.”

Helpful Report

Posted 2 years ago

Good morning, thank you so much for taking the time to leave your review. We are so sorry to hear this! Could you kindly pop us an email to support@bloomandwild.com. We absolutely want to put things right for you. Best wishes, Liane

Posted 2 years ago

“This is the second time I have ordered flowers to be sent to the Isle of Wight, and both times the delivery date that was stated is wrong. The Christmas arrangement I sent as a gift arrived two days after the recipient went on holiday. The money was refunded, thankyou, with an excuse about the royal mail strike...use another courier then, the strike was not a surprise!”

Helpful Report

Posted 2 years ago

“2 trees disappeared..at last one Xmas tree was delivered but not the write one. The last time I order xmas trees. Not much of a apology never mentioned why the wrong tree was sent..poor show.”

Helpful Report

Posted 2 years ago

Hi Carol, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear of your recent experience with us; we only ever want to delight our customers and would love to make things right. Please do send an email to support@bloomandwild.com so we can look into the matter and find a happy resolution for you. Warmest wishes, Erin at Bloom & Wild.

Posted 2 years ago

“Not for the first time the flowers are battered and the eucalyptus is looking mouldy and diseased so went in the bin.sad looking gift when someone has taken time and thought to send something and it feels awful to complain.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you for your review. I am so so sorry to hear that the blooms arrived in this way, this is so disappointing to hear. If you could please pop us an email to support@bloomandwild.com quoting 3550214, we can take a look into this right away and work on making this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Flowers arrived a day later than planned despite being asked to choose date for delivery, complained but the 'strikes' were blamed despite the strike days being over for that week. The blooms have not recovered as you would be led to believe, they have had their food and given 48hrs now and are not doing well, the greenery has all dried up. I have said never again before, but this time I must stick to it”

Helpful Report

Posted 2 years ago

Hello Lynnette, thank you for your review. I am so sorry to hear that the blooms arrived later than expected and have not perked up. We want nothing but the very best for our customers, so we would hate for you to be left feeling disappointed. We would love the chance to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“I gave you another chance after my grandmas flowers were poor last time I ordered ( you will see there was credit in my account ) apparently they were even worse this time. This really isn’t good enough for a 91 year old.”

Helpful Report

Posted 2 years ago

Hello Jo, thank you for your review. I am so sorry to hear that the blooms have not lived up to expectations, please accept my sincerest apologies. We would love the chance to look into this and make this right, so I have popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Received two days late, box squashed, flowers broken. Not looking that good either. Promised credit is twice less than was promised. No,I'm very sorry,but moving on.”

Helpful Report

Posted 2 years ago

Hello Raylya, thank you for your review. I am so sorry to hear that the blooms arrived late and in a less than perfect condition. This is definitely disappointing to hear and certainly not the delivery experience that we strive for. I can see that my colleague has popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace at Bloom & Wild

Posted 2 years ago

“Wasn't impressed ordered them for my wife's birthday on the 16th didn't receive them till Sunday the 18th although they were despatched on time meaning they were with the courier an extra 2 days arriving not in an ideal condition. I realise there is industrial action with royal mail but she received two different bouquets on her birthday from different companies who obviously use a more reliable delivery service. Poor service”

Helpful Report

Posted 2 years ago

Hi Gerry, We're so sorry about this delivery issue - that's certainly not what we wanted! If not done already, would you be able to send us an email at support@bloomandwild.com so our team can take a look into this for you? Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“My plant arrived in an absolute terrible state. Half the soil had come out of the plant, the plant itself had been bashed about and it was completely dry. Safe to say very disappointed. Not even sure it’s salvageable.”

Helpful Report

Posted 2 years ago

Good morning, thank you so much for taking the time to leave your review. We are terribly sorry to see this! Please could you kindly pop us an email to hello@bloomandwild.com as we absolutely want to put things right for you!

Posted 2 years ago

“I have used Bloom and Wild on many of occasions but my recent orders have been disappointing. The recipients have received dead flowers and paying premium delivery to not even arrive on the nominated day. Bloom and Wild are consistently achieving in delivering poor quality products.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. I am so sorry to hear of the disappointment caused by your recent orders, this is definitely not the experience that we strive for. I have popped you an email as we would love the chance to take a look into this and make this right. Hope to hear from you soon, Grace at Bloom & Wild

Posted 2 years ago

“Can't leave one as I presume because of Postal Strike they haven't arrived!”

Helpful Report

Posted 2 years ago

Hello Gaynor, thank you for your review. I am so sorry to hear that the blooms have not yet arrived, this is definitely disappointing to hear and certainly not what we would expect. I would love the chance to make this right so I have popped you an email. Hope to hear from you soon, Grace at Bloom & Wild

Posted 2 years ago

“Not yet been delivered very disappointed”

Helpful Report

Posted 2 years ago

Hi there Susan Thank you for leaving us a review - I am so sorry about this! I have double checked and it seems my colleague Annie has emailed you directly to try and sort this out for you! If you need anything else at all, please feel free to email us at hello@bloomandwild.com and we will be delighted to assist. Warmest regards, David at Bloom and Wild

Posted 2 years ago

“Ordered flowers for a friends birthday. They were never delivered. Not even the next day. I had to chase for a refund and was offered another delivery date! It was her birthday - too little too late. I’ll use another company next time. Very dissatisfied.”

Helpful Report

Posted 2 years ago

Hi there, I'm ever so sorry that your thoughtful birthday gift did not reach your recipient as planned. We'd never want to leave anyone without the delight intended so we always offer a fresh bunch where we can, I'm really sorry this was not the appropriate option here since the occasion had passed. I'm sincerely sorry for the dissatisfaction caused here and your overall experience, I can see this has since been resolved for you the best we can given the situation.

Posted 2 years ago

“Ordered special delivery understand strikes so ordered in time for a memorial date, 3 days later still no flowers and can get money back but upto 10 days. Stressful time which I thought I was doing good now dead flowers will arrive instead of a nice Xmas flowers to my elderly aunt and uncle 480 miles from me. If they turn up”

Helpful Report

Posted 2 years ago

Hello there, I am very sorry to hear that. This is not what we want at all! Please pop us an email to support@bloomandwild.com and we will make it right for you

Posted 2 years ago

“App doesn't work properly, customer tells me to call ( 1st from Spain,2nd the benefits of online shopping is that I don't have to waste time on the phone,3rd not to be giving my payment details). Their only option was..Will call you if you want. Won't be bothered and won't be recommending them.”

Helpful Report

Posted 2 years ago

Hello, We're so sorry to hear that our app is giving you a hard time to place your order - it should absolutely not be the case! Maybe the app on your phone needs to be updated? If the issue persists, feel free to send us screenshots at support@bloomandwild.com so we can check with our Tech team. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,429 reviews

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What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.