Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,552 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,552 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 17th July 2025

5204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi, very disappointed with your service. It took a week for flowers to arrive and condition of the flowers were very bad. Recipient send me photo of the flowers. I would like to know how you will correct it. Thanks, Živile”

Helpful Report

Posted 2 years ago

Hi Zivile, thanks for taking the time to leave your review. I'm so sorry to see this. Please could you pop us a message to support@bloomandwild.com with the reference 3776646 so we can look into this for you? George

Posted 2 years ago

“The flowers arrived for my friends birthday and did not look like the flowers that were promoted on the website. Less flowers and now after a few days the flowers have already started to wilt a petals are already falling off. I’ve contacted customer services on the 24th and am still waiting for a response.”

Helpful Report

Posted 2 years ago

Hi Scott, thanks for getting in touch. I'm really sorry to see this. Please could you pop us a message to support@bloomandwild.com with the reference 18577312 so we can take a look into this for you? George

Posted 2 years ago

“Awful flowers delivered! Lovely service but they don't communicate. They did replace them but not with what was requested and all dying. Better buying in the supermarkets. Dont waste your money as you will be let down”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms weren't in the best condition and understand this must have been so deeply disappointing. We're also really sorry to hear the replacement wasn't any better, or what you had requested! Of course, we always want to wow customers with our stellar service and stunning bouquets and would love to make it up to you. Please send an email to support@bloomandwild.com, confirming the delivery postcode and referencing case number 3771173, so we may look into the matter and find a happy resolution for you. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“This will be the second and last time I will be ordering from Bloom & Wild. I ordered a bouquet of flowers for my parents 41st Wedding Anniversary & paid for courier delivery to ensure that they arrived on a Saturday. For some odd reason, the courier that has delivered to them countless times before said that they couldn't find the address so the flowers arrived the next day, which was past the special occasion I intended them for. Not only were the completely dehydrated and drooping because they had zero water unlike other florists I have used in the past, but the supposed £55 bouquet looked nothing like the image I had selected them from, and were very poor to say the least. Whilst I realise that Bloom & Wild state on their website that the flowers are often delivered in bud, even when they are in bloom they will in no way reflect the image on their website or the amount of hard earned money spent. Very disappointed and will instead direct my money to local independent florists.”

Helpful Report

Posted 2 years ago

Hello Victoria, Once again we are so sorry about this delay and your disappointment regarding the flowers. This is never what we wanted! We really hope the replacement bouquet will be appreciated when it arrives later this week. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I found the bouquet to be very disappointing. They were part of a gift for my mother's 90th birthday. It was very small and certainly had fewer flowers than I expected in comparison to the picture. My initial plan was to set up an ongoing subscription for my mother which I will do, but not with B+W.”

Helpful Report

Posted 2 years ago

Hello Hilary, Thank you for taking the time to leave your feedback. I am very sorry to hear that the bouquet was disappointing. That's not what we want at all! Please pop us an email to support@bloomandwild.com and quote #3748495, we would love to make this right for you and your mother. Best wishes, Bloom & Wild team

Posted 2 years ago

“Letter Box flowers were not delivered”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for leaving a review and for bringing this to our attention. We're so incredibly sorry to hear that your flowers were never delivered and understand this must be so deeply disappointing. We never want anyone to be without their beautiful blooms or thoughtful gift! Of course, we'd love to get to the bottom of this and find the best possible resolution for you. We've popped you an email in the hopes of putting things right and look forward to hearing from you soon. Best wishes, Erin at Bloom & Wild.

Posted 2 years ago

“I ordered flowers paid extra for delivery date they didn’t arrive on that date then said they had been delivered the following day when they hadn’t it turned out they had delivered it to the wrong address and left them outside on the street lucky they weren’t stolen and there where ants all over the box shocking response to my complaint I wouldn’t recommend you use this company very poor customer service and for what I paid for the flowers they weren’t what I expected for what I paid you didn’t get a lot stay clear off you don’t want to get disappointed”

Helpful Report

Posted 2 years ago

Hi Karen. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear that the blooms were delivered to the incorrect address and just left outside. This is definitely not the stellar service we aim to provide and we'd love to make it up to you. We've popped you an email in the hope of putting things right and look forward to hearing from you soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Mum's 91st bday today lovely flower's delivered in a smashed vase!! 😪”

Helpful Report

Posted 2 years ago

Good morning Jan, thank you for your review. I am so sorry to hear that the very thoughtfully selected gift to celebrate your Mum's 91st Birthday arrived with a smashed vase. I completely understand the disappointment that may have been caused upon unboxing the blooms, I am so sorry. Please accept my sincerest apologies Jan, we absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“I have to say I was really disappointed how the flowers looked, I understand they are sleepy until watered but truly they do not look at all like on the picture advertised. Really upset and I have emailed but the email was returned. I would actually like a refund to be honest.”

Helpful Report

Posted 2 years ago

Hi Michelle. Thank you so much for taking the time to leave your review and share your experience with us. We are so sorry to hear you have been left disappointed and for the upset this has caused this certainly isn't the experience we strive for. I'm sorry you have tried to email but the email was returned. We've popped you over an email in the hopes of putting things right and look forward to hearing back soon. All the best, Liane at Bloom & Wild.

Posted 2 years ago

“I was notified that Delivery was attempted, but postman didn't put through letterbox or leave a card. Recipient never received the flowers.”

Helpful Report

Posted 2 years ago

Hello Vanessa, We are so sorry to hear about this missed delivery. If not done already, please do get in touch with our Customer Delight Team who will be happy to help you put this right. Please send us an email at support@bloomandwild.com, quoting number 3714352. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Turned up 3 days late looking half dead. A lot of money and very disappointing. The link to click on to get in touch for late delivery compensation doesn't work either.”

Helpful Report

Posted 2 years ago

I'm so sorry to hear this, Sarah. Please can you pop us an e-mail to support@bloomandwild.com with the reference 3711423 so we can make this right for you? Our apologies again. George

Posted 2 years ago

“Very disappointed when my friend sent me a photo of the flowers. Not worth the £50 price tag for the Sunniva.”

Helpful Report

Posted 2 years ago

I'm so sorry hear this. Please could you pop us an e-mail to support@bloomandwild.com so we can make this right for you? George

Posted 2 years ago

“Late delivery”

Helpful Report

Posted 2 years ago

Hello Ciaran, thank you for leaving your feedback with us. I am very sorry to hear that your delivery was late. Please pop us an email to support@bloomandwild.com and quote #3704038. We would love to make this right for you

Posted 2 years ago

“These are not good value for money. For £27 the bunches are really small - you need to buy a whole other bunch from somewhere else to even fill out a vase. I've tried bloom and wild a few times and they always die very quickly (within 2-3 days they start dying) so they clearly have a freshness issue. Disappointing - I recommend the other providers much more”

Helpful Report

Posted 2 years ago

Hi there. Thank you so much for taking the time to leave a review and share your feedback with us. We're deeply sorry to hear you've been disappointed with our blooms and feel they are not good value for money. We always want to make our customers, and their loved ones, happy by sending utterly amazing floral arrangements, at an equally amazing price. Of course, we do sincerely apologise if this has not been your experience and would love to show you how lovely, and long lasting, our blooms should be. We've popped you over an email to put things right and hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Flowers we're delivered a day late and chocolates never arrived at all ☹️”

Helpful Report

Posted 2 years ago

Hello Seetha, thank you for your review. I am so sorry to hear that the blooms arrived a day later than expected and the chocolate was missing from this gift. I completely understand the disappointment that may have been caused, this is most definitely not the experience that we strive for. Please accept my sincerest apologies. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“A huge disappointment. Flowers sent by me to my stepmother for her 94th birthday were wilted and sad-looking. I appreciate they arrive in bud but this was 2 days later. I was embarrassed to have sent them. Very poor experience.”

Helpful Report

Posted 2 years ago

Hello Marilyn, thank you for your review. I am so sorry to see that the flowers didn't perk up and bloom beautifully as we would've expected. I completely understand the disappointment caused, especially as the blooms were so thoughtfully selected to celebrate your Stepmother's 94th Birthday, I am so sorry. Please accept my sincerest apologies, we absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“Sent flowers for Mother's day, they didn't look great when they arrived and had a brown powdery mildew on. Mum wiped them down and put them in water, hoping they would "pick up" but the roses just died, the rest of the flowers followed after 3 days. I complained and another bouquet was sent out, but they arrived in the same substandard condition. I won't be using Bloom & Wild again.”

Helpful Report

Posted 2 years ago

Hi there! Thank you so much for your review and for bringing this to our attention. We're so incredibly sorry to hear that both the original and replacement bouquet were not in the best condition and did not last as expected. We understand this must have been deeply upsetting, especially as it happened twice and the flowers were such an important and heartfelt gift for Mother's Day. Of course, this is definitely not the experience we want for our customers, nor is it up to our usual high standards. We would really love to make it up to you and show you just how beautiful our bouquets should be. Please send an email to support@bloomandwild.com, referencing case number 3692777, so we can look into the matter and find a happy resolution for you. We hope to hear back soon. All the best, Erin at Bloom & Wild.

Posted 2 years ago

“Hugely disappointed in the tiny bouquet my friend received. THIS size & blooms??? £47!!! Abysmal. First & last time use of B&W. And what a surprise, this portal is rejecting my evidence Photos.”

Helpful Report

Posted 2 years ago

“Despite being letterbox flowers They were sent to the post office and are now dead so the recipient cannot enjoy them. Refund required”

Helpful Report

Posted 2 years ago

Hi there, We are so sorry to hear about this failed delivery. I will get back to your email shortly so we can put this right for you. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Used before with no problems but based on this purchase I am extremely disappointed and personally embarrassed. Flowers arrived, a third of them wilted. This was a present for a close cousin who needed cheering up and half dead flowers did not do the trick.”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you so much for taking the time to leave your review. I'm so sorry to hear the blooms you so thoughtfully sent to cheer up your cousin didn't bring the delight they should have. They can be quite wilted/sleepy on arrival but we'd expect for them to perk up after a good drink! We'd never want to make you feel embarrassed or for your cousin to be left without a gift that will bring them delight - We've popped you an email over to hopefully make this right for you both. Speak soon, Lai🌻

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,552 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.