Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,429 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

Visit Website

Write Your review

Tell us how Bloom & Wild made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloom & Wild 5 star review on 6th July 2025

5205

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were delivered 4 days late, so were in a bad state and were squashed in the packaging! Not a great service and very disappointing gift to a friend for their 60th birthday! I appreciate there are postal strikes on, but an intelligent approach for a business would be to account for this!”

Helpful Report

Posted 2 years ago

Hello Daniel, I am so sorry about this unacceptable delay in delivering your flowers. If not done already, could you please send us an email at support@bloomandwild.com, quoting number 3519431, so we can put this right for you? Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“3 days after delivery date and flowers still not delivered. No reply to email chasing the delivery. At this rate the flowers will be dead by the time they arrive.”

Helpful Report

Posted 2 years ago

Hello Jenna, We are so sorry to hear this - we'd love to put this right for you but I can't see any previous email from you. Would you be ok to contact us via support@bloomandwild.com, quoting number 3516105, so we can help you with your delivery? Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Delivery was 4 days late. Flowers arrived squished and bent. The roses are already turning brown after one day.”

Helpful Report

Posted 2 years ago

“I ordered flowers for my sick granddaughter on Tuesday and by Saturday still not arrived and not getting answers from help line. I have used Bloom & Wild many times and this is the first time I have been let down, very disappointed”

Helpful Report

Posted 2 years ago

Hello Ellenor, thank you for your review. I am so sorry to hear that the blooms have not arrived, this is definitely disappointing to hear and certainly not what we would expect. I can see that my colleague has popped you an email this morning to help make things right. Hope to hear from you soon, Grace

Posted 2 years ago

“What a disappointing first order to my daughter on her birthday. I sent flowers as I was too ill to visit her today and to find out that she hasn't received them is so very annoying as I could have gone somewhere else if there was any doubt of not getting there today. I hope they turn up tomorrow as part of the 6% of not arriving on the specified date or I want a full refund”

Helpful Report

Posted 2 years ago

Hello there We're really sorry to hear that the flowers didn't arrive on such a special day. We'd be more than happy to look into this for you so please email us at hello@bloomandwild.com and quote this special reference 3496596 so we can help you with this right away. Best, Gemma

Posted 2 years ago

“I have sent flowers to friends and family using Bloom and Wild and always been delighted with the quality and selection. However, my latest order has not lived up to expectations. I love plants and have many in my home, so decided to order an Audrey Fig Tree as this is a variety that I haven't seen in my local garden centre. It arrived on time, but when I opened the box, lots of soil and leaves fell out of the box. It had obviously been placed upside down at some point in the journey and everything was covered in soil and the seagrass basket had to be thrown away, as soil was embedded. This is supposed to be "large" - it isn't. Mine measures barely 80cm and is very unlike the bushy, taller specimen shown on the website photo. If I'd seen this in a garden centre, I wouldn't have looked twice, let alone spent anything on it - if this were a dress, it would go straight back. Based on this experience, I would still buy cut flowers from B&W, but in future, I will only buy plants that I've actually seen in a nursery or garden centre. A waste of money.”

Helpful Report

Posted 2 years ago

Hello Frances, thank you for your review. I am so sorry to hear that your plant arrived in this way, I completely understand the disappointment caused and this is definitely not what we want. We want nothing but the very best for our customers, so we would hate for you to have been left feeling disappointed with this plant. If you could please pop us an email to support@bloomandwild.com quoting 3492151, we will look into this right away and do everything we can to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“Delivered today with 3 days delay…. ridiculous. All flowers are withered. Do not recommend. Very Unprofessional. It doesn’t even look like flower.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you so much for your review. I am so sorry to hear that the blooms didn't arrive on the expected delivery date. This is definitely disappointing to hear and certainly not what we would expect. We want nothing but the very best for our customers, so we would hate for you to be left with a bouquet that cannot be properly enjoyed. If you could please pop us an email to support@bloomandwild.com quoting 3489779, we can certainly look into this for you right away and make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“I paid extra for flowers to be delivered on time and they haven’t even arrived yet.”

Helpful Report

Posted 2 years ago

Good afternoon Rose, thank you so much for your review. I am ever so sorry to hear that the blooms have not arrived within the expected time frame, I completely understand the disappointment that this may have caused. I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“used before and been delighted. This time disastrous, awful ,embarrassing..This was a surprise gift fof specific day and still has not arrived even after resend completed...”

Helpful Report

Posted 2 years ago

Good afternoon Christine, thank you for your review. I am so sorry to hear about this poor delivery experience, I completely understand the disappointment caused and this is definitely not what we want. I am truly so sorry Christine, I have popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“Flowers were delivered to the wrong address, very disappointed. Won’t be using again.”

Helpful Report

Posted 2 years ago

Hello there Oh no we're ever so sorry to learn this - that definitely shouldn't have happened! Thank you for providing your order number - looking into this, I can see that one of my colleagues has been in touch and has since sorted this out for you. If you do need any further help, please do just let us know! Gemma

Posted 2 years ago

“I chose you so flowers were delivered on a Sunday, this did not happen nor were the quality of flowers up to expectation.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you for your review. I am so sorry to hear that the blooms didn't arrive on the selected delivery date, I completely understand the disappointment that may have been caused by this experience and this is definitely not what we want! We want nothing but the very best for our customers, if you could please pop us an email to support@bloomandwild.com quoting 3473929, we would love the chance to make this right. Hope to hear from you soon, Grace

Posted 2 years ago

“Order never even arrived. Agreed to refund but even that wasn’t straight forward. Would not recommend on any count.”

Helpful Report

Posted 2 years ago

Hi there Allison, Thank you for taking the time to leave your review - I'm ever so sorry to hear about your experience here, this is not at all what we would expect. We have popped you over an email in the hope to further put things right for you. Take care, Laila

Posted 2 years ago

“The flowers I ordered as a gift did not look like what I ordered. Nothing like the picture. Disappointed”

Helpful Report

Posted 2 years ago

Hello Sadaf, thank you for your review. I am so sorry to hear that the blooms are not looking as expected. We want nothing but the very best for our customers so we would hate for you to be left feeling disappointed with this gift. I have popped you an email as we absolutely want to make things right. Hope to hear from you soon, Grace

Posted 2 years ago

“Very disappointed this time flowers were mainly dead”

Helpful Report

Posted 2 years ago

Good afternoon Claire, thank you so much for your review. I am so sorry to hear that the blooms have arrived in this way, this is most definitely not what we would expect, I understand the disappointment that may have been caused upon unboxing the blooms. We want nothing but the very best for our customers, so I have popped you an email as we would love the chance to make this right for you. Hope to hear from you soon, Grace

Posted 2 years ago

“The flowers both times turned up in an awful state. Never use them again. Worst flowers I've ever seen. They are that bad. It doesn't deserve a star.”

Helpful Report

Posted 2 years ago

Hi Mark, thank you for taking the time to share your experience although we're really sorry about this. It's definitely not what we would have wanted. We can see that you've been in touch, hopefully we can help with a solution through there!

Posted 2 years ago

“Did not arrive on the date requested. Came next day. It was for a birthday.”

Helpful Report

Posted 2 years ago

Hello Amanda, Thank you for taking the time to share your recent experience with us, although I’m so sorry to hear that your blooms did not arrive on the expected date. Unfortunately our free delivery service is not guaranteed for the date and deliveries sent via this method can occasionally take an extra working day in transit. We do aim to make this clear at the time of ordering but I am so sorry if this was missed. Just so that you are aware for future, we also offer DPD guaranteed courier delivery to most UK postcodes for an additional £5 - £10. The flowers themselves should be safe and protected in their packaging while in transit and should only need a trim and a drink on arrival as usual. However, if they are not looking as expected after they have had 24 hours in the vase to re-hydrate, please don't hesitate to get in touch via hello@bloomandwild.com and we will be happy to help. Kind regards, Florie

Posted 2 years ago

“The ordering experience was very straightforward but the product was an embarrassment to me as it was a thank you to my dear friends. There was a lot of green foliage and only two or three flowers- not at all what I expected. In the past I have used Bunches and always had lots of lovely flowers for a similar price.”

Helpful Report

Posted 2 years ago

Hi Chris, We are so sorry to read this - that's absolutely not how our bouquets are supposed to look. If not done already, could you please send us an email and a couple of pictures at support@bloomandwild.com, quoting number 3457508, so we can look into it and put this right for you. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I was told my flowers had been delivered but they were not received. I had sent them to my daughter-in-law to send her lots of love on a difficult day as she was struggling. So I am extremely disappointed and offered the delivery this week - which is no help at all as they are both at work and the day has passed and I wanted to let her know I was thinking of her!!!”

Helpful Report

Posted 2 years ago

Hi Sara, Thank you for taking the time to share your recent experience with us, although I am so sorry to hear that our delivery service has let you down on this special occasion. I hope your daughter-in-law enjoys her new bouquet tomorrow (it's a letterbox bouquet so no one needs to be home to receive it) and that we can somehow make up for the disappointment caused. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“I'm sorry to say I was very disappointed with the flowers. They were a gift for my friends birthday and I could see she wasn't pleased with them although she said they were lovely. Wether it was the colour I chose I don't know.”

Helpful Report

Posted 2 years ago

Hi Eileen, thank you for taking the time to leave your review. I'm so sorry to hear that the blooms were not up to expectations, especially as they were a gift for your friends birthday. Please can you e-mail us at support@bloomandwild.com with the reference 3431729 so we can help put this right? Our apologies again.

Posted 2 years ago

“I'm a big fan of Bloom and Wild but unfortunately on this occasion the flowers arrived looking very sorry for themselves, it took several days for the status to change from shipped to arrived, most likely because of the postal strike but it would have been better to not offer delivery over that period. Feels very disappointing as sent to an elderly aunt for her birthday. Unable to take a photo as she doesn't have a smart phone.”

Helpful Report

Posted 2 years ago

Hi Jennifer, thank you for leaving us a review although we're sorry to hear this has happened, especially on your Aunt's birthday. We've sent you an email so that we can hopefully resolve this, looking forward to hearing from you!

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,429 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.