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Bloom & Wild Reviews

4.9 Rating 82,325 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

4.9

Based on 82,325 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 23rd May 2024

Bloom & Wild 5 star review on 23rd May 2024

Bloom & Wild 5 star review on 21st May 2024

Bloom & Wild 5 star review on 21st May 2024

Bloom & Wild 5 star review on 21st May 2024

Bloom & Wild 5 star review on 21st May 2024

Bloom & Wild 5 star review on 21st May 2024

5002

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great at all!! Bought flowers for a Mother's Day and birthday gift. The courier service didn't bother even trying to post the flowers, and just left them on a wall where the weather ruined the flowers. Can't really fault the customer service team as they were very quick to respond to my complaint and offered to send a replacement bouquet and credited my account with £10 very kind of them but I definitely won't be using Bloom and Wild again. The replacement bouquet came today. They got delivered just fine this time. But the bouquet itself was just sad and such a disappointment. Wilted flowers. More stems than flowers Absolutely nothing like the pictures advertised! Just all round disappointed and wasted my money.”

Posted 2 years ago

We're so sorry to hear this - I'm glad that our Customer Delight team arranged a replacement but we really wouldn't want to leave you upset with this bouquet. Please get in touch with our dedicated team via support@bloomandwild.com with reference 3216726 so we can pass this onto our quality team and get this put right for you!

Posted 2 years ago

“These flowers were for my mum for Mothers Day ..although delivery was good, the flowers were not. Such a small bunch, that looked absolutely nothing even after they’d woken up. I was so disappointed…had expected a fuller bunch.”

Posted 2 years ago

We're so sorry to hear this Valerie, we'd hate to leave you and you mum upset over this. Can you please get in touch via support@bloomandwild.com with reference number 3215398 and we can get this put right for you both?

Posted 2 years ago

“Flowers ordered for Mothers Day failed to arrive until after mothers Day and were delivered on Monday looking rather tatty Another bouquet was to be sent out as an apology which were delivered today, well not actually delivered just left on the doorstep without ringing the bell/knocking the door to let the recipient know they were there I had a message yesterday Tuesday advising that flowers had been delivered So a bouquet was delivered Monday, a message from DPD advising of delivery of flowers yesterday Tuesday and 'new' flowers delivered today, Wednesday Simply not good enough and I won't be using the company again unless the look at their delivery organisation”

Posted 2 years ago

Hi there Thank you for leaving us a review - I am so sorry you've had such an awful time. It seems as though our resolutions have not fixed the issue for you, so please feel free to email us again and ask specifically to speak to me, and I will do my very best to rectify this situation for you. I look forward to hearing from you. warmest regards, David at Bloom & Wild

Posted 2 years ago

“Flowers from friend arrived looking dead instructions said would "perk up". After following instruction day 3 still look dead certainly don't look like they'll perk up.”

Posted 2 years ago

Good morning, Thank you for taking the time to leave your review, however I am really sorry to see the greenery so wilted, the Lilies should still open however we would love to speak to you further about this, if you could email us at support@bloomandwild.com with the reference number 3209366 and your delivery post code that would be great! Best wishes, Bryony

Posted 2 years ago

“Sadly my mums flowers turned up half dead, very wilted and brown. She put them straight into water as instructed and waited for them to perk up which they have not.”

Posted 2 years ago

Good morning Ian, Thank you for taking the time to leave a review, though we are so sorry your Mothers flowers did not perk up as much as we would have hoped after a good drink. We have emailed you directly to discuss this further and put things right for you. Best wishes, Bryony

Posted 2 years ago

“I’ve used the service previously but I’m so so saddened and dissaspointed by the quality of the flowers over Mother’s Day, I ordered 3 - one for my mother, granny and mother in law. All limp, lifeless, much less impressive than any I’ve previously ordered. Sadly supermarket bouquets looked much much more impressive by comparison. I have written a complaint but I’m still waiting to hear back.”

Posted 2 years ago

Good morning Vicky, Thank you for taking the time to leave your review, I am so sorry I cannot find an email from you on our system, I have emailed you directly so we can look into this and put things right for you! I look forward to hearing from you. Best wishes, Bryony

Posted 2 years ago

“The flowers you sent did not represent the picture on the website, the quantity and quality was extremely poor if I had gone to a supermarket I would have only paid £3 for such a small bunch of flowers not £27 really upset as they had been for my mum on Mother’s Day .. didn’t really show how much I care for her .. deeply disappointed”

Posted 2 years ago

Hi there Sharon - I am so sorry about this! Thank you for letting us know. I would love to put this right for you - when it's convenient please email hello@bloomandwild.com and explain what happened, and we will rectify this situation for you. Warmest regards, David at Bloom & Wild

Posted 2 years ago

“My second delivery of flowers through Bloom & Wild and both were as bad as each other. First time I put it down to one of those things. Now received some for Mother’s Day and they are even worse. So disappointed with flowers that droop and have stems broken. I would not use this company and feel for my friends and family who I feel have wasted their money.”

Posted 2 years ago

Good morning Julia, Thank you for getting back to us, we are so sorry to hear this, especially on Mothers day! We would really like to look into this, please can you email us at support@bloomandwild.com with the reference number 3201563 We certainly want to put this right for you! Best wishes, Bryony

Posted 2 years ago

“My son sent me flowers for Mother's Day received them Thusday they were dead by Saturday. My daughter also sent me flowers for Mother's Day they arrived Saturday the also were half dead with the petals in the box have been so disappointed to get two boxes with half dead flowers.”

Posted 2 years ago

I'm so sorry to hear that the two bouquets you were sent for Mother's Day were not of as good standard. That's never what we'd want to happen, and I really appreciate you flagging this with our team so that we can investigate how this was able to happen from our side. I can see one of our team immediately arranged to get two fresh bouquet sent out for you which are set to arrive later today, I hope these will be able to be fully enjoyed. Our sincerest apologies again for the initial problems, Jamie

Posted 2 years ago

“1 star for effort B&W but I have just spoken with my mum who thought that it looked like the flowers had been boxed up for a couple of days before they arrived. Roses were browned, flowers were squashed. Not the depiction in your photos! A mother's day flop unfortunately. Can't use you again because of this.”

Posted 2 years ago

Dear Rachel, I'm so sorry to hear of how disappointed you and your Mum have been left feeling with the flowers you kindly send her for Mother's Day. This is never the experience we'd ever want anybody to have. Please do reach out to us at support@bloomandwild.com quoting reference number 3198666 and our team will do everything to try and put this right for you as quickly as possible. My sincerest apologies again, Jamie

Posted 2 years ago

“Disappointed with the flowers. They were delivered a day late and arrived dead. Got them for Mother’s Day! Won’t be buying from here again. Royal Mail are to blame on this one”

Posted 2 years ago

Hi Rachael, thanks for leaving your review. I'm really sorry to to hear this, especially as the blooms were for Mothers Day. Please could you e-mail us at support@bloomandwild.com, with the reference 3197567 so we can make this up to you. Our apologies again

Posted 2 years ago

“Poor quality, not worth the £££. Ordered for a birthday and mothers day. The images on the site are misleading as was the claims, the site advises they would bloom and last for weeks. Yet half of the flowers are wilting already and have already bloomed. Dpd never bothered to post either set of flowers through the letterbox as promised”

Posted 2 years ago

Hi Chantelle. Thanks for leaving your review, I'm really sorry to hear this. Please could you e-mail us at support@bloomandwild.com with the reference 3197525, we'd love to make this up to you. Our apologies again

Posted 2 years ago

“Ordered flowers to arrive day before mothers day as a surprise. No delivery arrived and no contact from Bloom & wild to provide update that they wont be arriving. Now stuck the night before mothers day. Poor service”

Posted 2 years ago

Hi Alex, thanks for taking the time to leave your review. I'm really sorry to hear this, especially as the blooms were a gift for Mothers Day. Please could you send us an e-mail to support@bloomandwild.com with the reference 14658702 so we can make this up to you. Our apologies again

Posted 2 years ago

“The flowers arrived looking dry and old. Put them in a vase and hoped they would spring into life but oh no did they not!! Very unhappy customer handing these flowers over to my mum was embarrassing! I most definitely will not buy from this company again and stick to my local florist in future!”

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave your review, we are really sorry to hear this! Please can you email us at support@bloomandwild.com with the reference number 3196076 so we can look into this for you? Best wishes, Bryony

Posted 2 years ago

“Really disappointed with Mother’s Day flowers. Look nothing like image on website, more like petrol station flowers. Could have bought a lovely bunch for £30 elsewhere!”

Posted 2 years ago

Hi There, Thank you for taking time to leave your review though I am so sorry to hear the blooms have not lived up to expectations - espeically as they are for mothers day. I can see the blooms have arrived this morning and are still in bud so please do give them a little longer to have a drink and start to bloom beautifully. I have also popped you over an email as we dont want to leave you feeling dissapointed - only delighted. Best wishes, Laila

Posted 2 years ago

“Really poor quality flowers, unfortunately I will not be ordering or recommending bloom and wild again. Not the first time this has happened.”

Posted 2 years ago

Good morning, I am really sorry to hear this, we would really appreciate it if you could email us at support@bloomandwild.com with the reference number 3193594 so we can discuss this further with you and see what has happened! Best Wishes, Bryony

Posted 2 years ago

“Flowers received of a very poor standard and apart from the roses would not last 5 days. Won't be using again.”

Posted 2 years ago

Thanks so much for your review Angie, I'm so sorry to hear this. Is it possible to email hello@bloomandwild.com with ref 3192635 and we can sort out a repalcement for you?

Posted 2 years ago

“I should have probably read the fine print that flowers come in a box and not as presented on the website but the shock I was when I saw the box waiting for me by the door, was massive. And even going beyond that, the flowers were nowhere near what they looked like on the website. And not to mention they came one day late, missing the birthday date they were meant for. So…. Massive disappointment and a mistake I will never make again.”

Posted 2 years ago

Hi Gil, We are really sorry to hear that you were disappointed the flowers arrived in a box and that they were late. We really want to discuss this further with you so we have emailed you directly. We look forward to hearing from you! Best Wishes, Bryony

Posted 2 years ago

“They will not change an order date for you (when someone won’t be in) even with two days notice, despite bombarding you with lots of “you’re so valued” emails. Very disappointing.”

Posted 2 years ago

Good morning, Thank you for taking the time to leave your feedback, I hope you are well. I am really sorry to hear this, please feel free to email us at support@bloomandwild.com with the reference #3188854 so we can take a look into this for you? Best wishes, Bryony

Posted 2 years ago

“I ordered 2 lotsnof flowers to be delivered to my mums and mother in laws house and both had arrived smashed up and half dead not impressed”

Posted 2 years ago

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Bloom & Wild is rated 4.9 based on 82,325 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.