Having used Bloom and Wild before and always been thoroughly impressed, I decided to order some flowers for my Mum’s 80th birthday. Unfortunately, to say I am disappointed is an understatement, the roses in her bouquet died within two days, she sent me pictures and I can honestly say that the flowers which she received are very poor. I used your portal to report the issue and cannot seem to get confirmation if replacements are being sent, I didn’t receive an email confirmation and when I go back into the portal, it confirms that my order number doesn’t exist. I have tried a number of times. Due to this, I would refrain from using Bloom and Wild again, a birthday gift for a special birthday has been such a let down. 😞