Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,421 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 6th July 2025

5205

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Gift from family flowers looked very sad and half dead. Not worth the money spent on them”

Helpful Report

Posted 2 years ago

Hi Anne. Thank you so much for your review and for bringing this to our attention. We're so deeply sorry to hear that the flowers, so kindly gifted to you by family, aren't looking as lovely as expected. This is definitely not up to our usual high standards and we'd really love to make it up to you. Please could you pop us over an email at support@bloomandwild.com, referencing case number 3672458, so we're able to look into this and put things right. We look forward to hearing back soon and getting things happily resolved for you. Best wishes, Erin at Bloom & Wild.

Posted 2 years ago

“Delivery arrived two days late for a special occasion. 5 roses included, only one opened properly, others flower head droopy.”

Helpful Report

Posted 2 years ago

Hi Jean, We are so sorry to hear that the quality of your flowers got impacted by the delivery delay! As stated on our website, Royal Mail is a free delivery service and is not guaranteed for the selected date. When flowers have to arrive on a specific occasion, we always recommend paying a bit extra by selecting DPD. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Didn’t receive”

Helpful Report

Posted 2 years ago

Good morning Herbie, thank you for your review. I am so sorry to hear that the blooms were not received. This is definitely disappointing to hear and certainly not the delivery experience that we strive for. I can see that the tracking details state that the blooms have been delivered, so I have popped you an email so we can make this right. Please accept my sincerest apologies, we absolutely want to make this right. Grace at Bloom & Wild.

Posted 2 years ago

“First order for my I'll daughter just droopy stems would have been better goin to tesco. Can I have refund”

Helpful Report

Posted 2 years ago

Hello Shirley, We are so sorry to hear about your daughter. Please could you email us at support@bloomandwild.com, quoting number 3646847, so we can put this right for you and your daughter? If you have the possibility to send us a few pictures, that would help us a lot. Kind regards, Florie at Bloom & Wild

Posted 2 years ago

“Sadly I tried B&W again and again I have been disappointed and overshadowed by flowers from Tesco / Asda and a local shop . 70gbp of nursed weeds that were wilting from day 1”

Helpful Report

Posted 2 years ago

Hi there Ewan - thank you very much for leaving us a review. I am so sorry about the disappointment caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“I spent over 30 pounds on these flowers. 2 days after the delivery of this meagre offering, the few roses that were included are dying. I'm not very impressed. By the way, the page won't allow me to upload a photo.”

Helpful Report

Posted 2 years ago

Hi Tony. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear your blooms aren't in the best condition or lasting as long as we'd usually expect. This definitely isn't right and would really love to make it up to you. Could you please give us an email at support@bloomandwild.com, referencing case number 3635359 and providing any photos if you can, so we may look into the matter and get this happily resolved for you. Warmest wishes, Erin at Bloom & Wild

Posted 2 years ago

“Flowers arrived all broken and had to make an complaint and still have not received my refund”

Helpful Report

Posted 2 years ago

Hi Jackie. Thank you so much for taking the time to share your recent experience with us. We're so deeply sorry to hear your blooms arrived broken and understand how disappointing this must have been. We're also really sorry that you're yet to receive your refund and would love to get the matter resolved for you as quickly as possible. We've sent over an email and hope to hear back from you soon! We'd love to make it right. Kind regards, Erin at Bloom & Wild

Posted 2 years ago

“Delivered to wro g address”

Helpful Report

Posted 2 years ago

Hi Kevin. Thank you so much for your review and for bringing this to our attention. We're so sorry to hear your blooms were delivered to the wrong address and understand this must have been super upsetting, especially as our flowers are often sent as special gifts. We'd love to make things right and have since popped you an email. We hope to hear back from you soon! All the best, Erin at Bloom & Wild

Posted 2 years ago

“Just a few weeds all perished”

Helpful Report

Posted 2 years ago

Hi Shirley, thank you so much for your review and for bringing this to our attention. We're so sorry to hear your blooms did not arrive in the best condition; this definitely isn't right and we'd love to help. Please do send an email to support@bloomandwild.com, referencing case number 3633634, so we're able to look into the matter and assist you further. Many thanks, Erin at Bloom & Wild

Posted 2 years ago

“Extremely disappointed. Two heads had fallen off when opened box. Looks like £20 supermarket bunch at best. Thought would be something special for £65. Just cheap standard flowers available everywhere else at much cheaper. Will not buy again.”

Helpful Report

Posted 2 years ago

Hi Matthew. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so deeply sorry to hear you're disappointed with your bloom; we only ever want to spread utter delight and would love to put things right. Please know, we've now sent you an email so we may assist and find a happy resolution for you. We do hope to hear back from you soon. All the best, Erin at Bloom & Wild

Posted 2 years ago

“I have alway had a amazing experience with Bloom and wild flowers. However my last order was poor. I know the flowers are “asleep” so takes time to come to life however May last order this has not worked with some of the flowers wilting . I assume perhaps the temperature they where stored in was lower than normal?”

Helpful Report

Posted 2 years ago

Hi Robert, thank you so much for taking the time to leave a review. We're so incredibly sorry to hear that some of your flowers haven't perked up and understand this must be super disappointing. Of course, we'd love to put things right for you and have popped over an email to help. We hope to hear from you soon. Warmest wishes, Erin at Bloom & Wild

Posted 2 years ago

“Last year i bought valentine's day flowers and they were terrible. As i have used bloom and wild many times i thought it was maybe a one off. I tried mire flowers this year for valentine's and they were terrible again. Wilting badly, no flower protectors. 24 hours later and they are a state.”

Helpful Report

Posted 2 years ago

Hi there Dean - thank you very much for leaving us a review. I am so sorry about the poor experiences you've had here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“£26 for a very small uni spring bunch of letter box flowers. Very disappointed.”

Helpful Report

Posted 2 years ago

Hi there Julie - thank you very much for leaving us a review. I am so sorry about the disappointment caused here. I can see that one of our agents has already emailed you, but I have emailed you directly myself so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Valentines Day flowers were terrible quality. Wilted badly after 24 hours. My partner upset and I am angry.”

Helpful Report

Posted 2 years ago

Hi there Jonathan - thank you very much for leaving us a review. I am so sorry about the disappointment and distress caused here - I have emailed you directly so we can try our best to fully rectify this situation for you! I look forward to hearing from you, warmest regards, David at Bloom & Wild

Posted 2 years ago

“Appalling! The bulbs had not been planted , the roots were showing Asked for a replacement which was equally bad Very disappointing!”

Helpful Report

Posted 2 years ago

Hi Jean. Thank you so much for taking the time to leave a review and share your recent experience with us. We're so incredibly sorry to hear both the original and replacement plant weren't up to scratch and understand how disappointing this must have been. Of course, we only ever want the very best for our customers and their loved ones and will absolutely be looking into the matter for quality assurance. I can see you've been in touch via email as well and we've since replied to put things right! We look forward to hearing from you soon and finding a happy resolution. Kind regards, Erin at Bloom & Wild

Posted 2 years ago

“Very disappointed with selection and number of flowets, sopposed to be 32 pounds wirth with 10 pounds off.”

Helpful Report

Posted 2 years ago

“Kirsty, thank you for asking me to do a review.... really cannot give one cause of the disappointment from your company, we ordered on the Thursday before the event that the flowers were to be sent and they arrived after the event being the Tuesday after we ordered. A big event for us as it was the anniversary of the death of our sons rainbow baby. So yes very unhappy.”

Helpful Report

Posted 2 years ago

Hi Bob, thank you so much for taking the time to leave a review. We're so deeply sorry to hear of your disappointing experience and understand how unhappy you must be, especially as the flowers were for such an important occasion. Of course, we never want our customers to be left feeling so incredibly let down and would love the opportunity to make it to you and your family. Please do give us an email at support@bloomandwild.com, referencing case number 3612704, so we may look into the matter and put things right. Warmest regards, Erin at Bloom & Wild.

Posted 2 years ago

“Having used Bloom and Wild before and always been thoroughly impressed, I decided to order some flowers for my Mum’s 80th birthday. Unfortunately, to say I am disappointed is an understatement, the roses in her bouquet died within two days, she sent me pictures and I can honestly say that the flowers which she received are very poor. I used your portal to report the issue and cannot seem to get confirmation if replacements are being sent, I didn’t receive an email confirmation and when I go back into the portal, it confirms that my order number doesn’t exist. I have tried a number of times. Due to this, I would refrain from using Bloom and Wild again, a birthday gift for a special birthday has been such a let down. 😞”

Helpful Report

Posted 2 years ago

Oh Lucy, I'm so sorry about this! I can tell from your review and from the picture this is not at all the experience or blooms we wish to provide - I'm so sincerely sorry that this has been the case, especially on such a special birthday! I can see we are currently in touch via email and hope to leave you and your mum feeling delighted soon. All the best, Lai

Posted 2 years ago

“Ordered £85 bouquet for my mothers 80th birthday as I couldn’t be with her in person on her very special day yesterday! I am so sad, angry, disappointed and upset that she still has not received them! Her special day was YESTERDAY!!!!!!! Not today/ tomorrow! If Bloom & Wild can not offer specific day delivery then do NOT offer it!!!!!!! Thank goodness other reliable flower delivery services exist and I will NEVER shop with BLOOM & WILD ever again! EVER! I advise any one who wishes to send birthday flowers to a loved one or special friend then do NOT choose BLOOM & WILD!”

Helpful Report

Posted 2 years ago

Good morning, thank you for your review. I am so sorry to hear that the blooms did not arrive on the expected delivery date. I completely understand the disappointment caused, especially as the blooms were selected to arrive with our premium courier to celebrate your Mother's 80th Birthday. This is certainly not the delivery experience that we expect from our premium couriers, we will be investigating this right away. We absolutely want to make this right so I have just popped you an email. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

“I ordered flowers for a friend recuperating from an operation, states flowers delivered but she didnt receive them, in process of contacting customer service”

Helpful Report

Posted 2 years ago

Good morning Sharon, thank you for your review. I am so sorry to hear that the blooms have not been located. I completely understand the disappointment that may have been caused, especially as the blooms were so thoughtfully selected for your friend whilst recovering from an operation. I have just popped you an email as we would love the chance to make this right. Hope to hear from you soon, Grace at Bloom & Wild.

Posted 2 years ago

Bloom & Wild is rated 4.9 based on 86,421 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.